350 First - Doubletree Hilton

Review summary

1. J

   Jonathan

   Toronto1 review

   3.0

   Dined 4 days ago

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 4

   The service was very slow. Two of us ordered steaks and they were overcooked and dry. The salmon and cod were good. It took an hour and a half to get our food with 5 people. There were fruit flies all around our food and it is early March. The value was definitely not worth the price.
   

   Is this helpful?

2. J

   Julia

   Des Moines3 reviews

   5.0

   Dined on February 18, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Very good restaurant for a night out in downtown. Excellent blood orange mule. Will be back soon
   

   Is this helpful?

3. J

   Jeffrey

   Des Moines2 reviews

   5.0

   Dined on February 18, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Me and my special lady decided to celebrate post Valentine’s Day with a nice dinner, wine and view of the city skyline and it was a beautiful evening we both enjoyed
   

   Is this helpful?

4. L

   Logan

   Tampa1 review

   2.0

   Dined on January 1, 2025

   1. Overall 2
   2. Food 4
   3. Service 5
   4. Ambience 2

   To start we got there and we were seated with in 5 minutes of our reservation. Our waitress was amazing she went above and beyond to make sure we had a great experience or make the experience better…..she took our orders right away and we were really looking forward to the menu! She took our order and about 30 mins later we got 2 of 6 drinks, she told us she was waiting on the bartender to get the remaining. She comes back and says they are out of moscato and we ordered 2 bottles. So she got us a different one and made sure to take care of us since we had to wait so long. After that she comes back and says they are out of the filet of beef. One of their menu items that they only have 3 entrees of. Asked if they could do a New York strip instead. We all say yes. An hour and half goes by and we finally get our salad…yea a salad. Then 20 mins go by we get our entrees 2 salmon entrees and 4….filet of beef’s. Yea you read that right. Why did the kitchen tell our waitress that they were out then offer us something different then come out with the original…..k fine whatever. The food was very good, Nicole made the experience a good one. After being there for almost 2 1/2 hours for a limited menu. It could have been done way better. First time being to the restaurant, the kitchen service was terrible and makes me not want to return. Nicole deserves a raise. All and all Nicole amazing her staff that’s suppose to make her the best, failed her.
   

   Is this helpful?

5. N

   Nick

   Orlando16 reviews

   3.0

   Dined on January 1, 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   The menu at restaurant was different from open table menu for nye. Server was very slow and only came over twice in the 1.5 hours we were there.
   

   Is this helpful?

6. R

   Rick

   Chicago7 reviews

   5.0

   Dined on January 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fabulous food, great service, good view, reasonable price. Very impressed.
   

   Is this helpful?

7. K

   Kaylee

   Des Moines1 review

   2.0

   Dined on November 24, 2024

   1. Overall 2
   2. Food 1
   3. Service 5
   4. Ambience 3

   Our appetizer was good, however the dinner itself was not and definitely not worth the price. The steak was ordered Medium Rare and was way over cooked and well done in some areas. The shrimp tacos had 3 little pieces of shrimp in them, and was just not appetizing. The drinks were great, and our server was amazing! We had great service, but the quality of the food was not worth the price we had to pay.
   

   Is this helpful?

8. D

   Dale

   Cincinnati12 reviews

   4.0

   Dined on November 24, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   350 First was a nice upscale option for diner. Diner selections were on point for expectations.
   

   Is this helpful?

9. J

   Jill

   Des Moines1 review

   2.0

   Dined on November 9, 2024

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 4

   We ordered 2 ($12 and $14) mules which were way overpriced and full of so much ginger beer they could barely be finished. Our food was subpar for the cost. Breaded chicken sandwich that was supposed to be a breast and the piece of chicken was no bigger than a chicken strip. The brioche bun was toasted so that’s always a win in my book. Side of Mac n cheese what was penne pasta with white sauce more like an Alfredo. 2nd meal was a house salad with Tomato soup. Salad was fine, very basic. House dressing was nothing to write home about. Soup was so thick I could eat with a fork. It was more like a sauce for a lasagna or pasta dish. The app was hummus dish, which was agreeable, but poorly presented and slipped in the middle of a plate with all the veggies and bred submerged, it was nothing fancy. The views of the city are great but the menu options were sparse and the food was overpriced for the quality. $73 meal before tip…meh
   

   Is this helpful?

10. T

    Trish

    Des Moines6 reviews

    1.0

    Dined on November 8, 2024

    1. Overall 1
    2. Food 5
    3. Service 1
    4. Ambience 4

    We’ve made reservations here 3 times now. Service is always poor! Never enough staff! Orders wrong, waiting for a server after being seated for 20 minutes. It’s very unfortunate as the venue & food are great, but service is terrible. not sure what you have to do to improve this besides the obvious of having enough staff! Perhaps better pay & a dining/bar manager that has experience and a vision for efficiency and quality
    

    Is this helpful?