360 Steakhouse - Harrah's Council Bluffs

Review summary

1. P

   Peggy

   Las Vegas

   9 reviews

   5.0

   9 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful dinner and great service Ha the blackened filet and husband had the scallops. Both were excellent
   

   360 Steakhouse - Harrah's Council BluffsResponded 1 day ago

   Hi Peggy, We're thrilled to hear that you had a wonderful dinner at 360 Steakhouse! It's fantastic to know that you enjoyed the blackened filet and the scallops. Your kind words about our service are greatly appreciated. We strive to provide a memorable dining experience for all our guests and your feedback lets us know we're on the right track. We look forward to serving you again soon!
   

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2. R

   Richard

   VIP

   St. Louis

   5 reviews

   2.0

   5 reviews

   Dined 4 days ago

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 5

   My wife and I went to dinner on 2/20 Thurs evening for the first time we tried this restaurant. My wife ordered the scallops and I did the filet. The filet was to be medium but it was well done. The french onion soup was overloaded with onions very little broth unlike anything she has had and probably ordered that 50x times in her life. The green garnish with the scallops was unusual, kind of took away from the appeal for her with the dish and stained her hands. I don't know what it was but she was sick later that night. The server was nice, had regulars he knew as they came in, the view was nice, being seated close to the windows during very cold weather made it a little drafty, where maybe a booth or asking us if we wanted to be seated that close to the cold windows (it was under 10F that night). Overall it was ok but next time I'm in Omaha I'll consider other options.
   

   360 Steakhouse - Harrah's Council BluffsResponded 2 days ago

   Thanks for visiting us, Richard. We're sorry to hear about your recent experience at our restaurant. We apologize for the discrepancies in your dish, the excessive onion soup, and your wife's illness. We're glad you enjoyed the view and our server, but we understand that other aspects of your visit fell short. We appreciate your feedback and will take it into consideration as we continually strive to improve our guests' experiences. We hope you'll give us another chance to impress you on your next visit to 360 Steakhouse.
   

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3. V

   Vladimir

   Omaha

   1 review

   1.0

   1 review

   Dined on February 16, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 5

   The experience and view was amazing the food quite not so much for it being at $70 steak it was not cooked correctly our medium rare was rare and the service was as not good.
   

   360 Steakhouse - Harrah's Council BluffsResponded 5 days ago

   Hey Vladimir, We're really sorry to hear about your recent experience at 360 Steakhouse. It's disappointing to hear that the quality of our food did not meet your expectations. We strive to provide our guests with delicious meals, cooked to perfection, and it seems we fell short this time. We also apologize if our service didn't meet your expectations. Your feedback is important to us as we continually work to improve. We hope you'll give us another chance to provide a better experience in the future. Best regards, 360 Steakhouse
   

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4. c

   connie

   Omaha

   1 review

   5.0

   1 review

   Dined on February 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great view, beautiful view, good service. A little on the pricey side but it was delicious!
   

   360 Steakhouse - Harrah's Council BluffsResponded 1 day ago

   Thanks for the feedback, Connie! We're thrilled to hear you enjoyed the beautiful view at 360 Steakhouse and found our service to be good. We understand your concern about the pricing and appreciate your honesty. We strive to provide the best quality food and service that justify the prices, and we're glad to hear you found your meal delicious! We appreciate your feedback and look forward to serving you again soon!
   

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5. L

   Lisa

   Omaha

   3 reviews

   5.0

   3 reviews

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a great Valentine’s dinner. The ambience was perfect for a romantic date and the food was delicious. Our server was so friendly and we left feeling very happy with our decision to choose 360 Steakhouse.
   

   360 Steakhouse - Harrah's Council BluffsResponded on February 16, 2025

   Hello Lisa, We're thrilled to hear that you had a great Valentine's dinner at 360 Steakhouse! It's wonderful to know that you enjoyed the ambiance and found our food to be delicious. We're also glad to hear that Amini made your experience memorable. We strive to provide our guests with the best possible experience and your kind words are a testament to our efforts. We look forward to welcoming you back for more romantic dates in the future!
   

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6. R

   Rich

   Omaha

   1 review

   5.0

   1 review

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food and service. Would highly recommend
   

   360 Steakhouse - Harrah's Council BluffsResponded on February 16, 2025

   Hello Rich, Thank you for your glowing review! We're thrilled to hear that you enjoyed our food and service. Your high recommendation means a lot to us. We look forward to serving you again soon at 360 Steakhouse!
   

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7. B

   Beth

   VIP

   Omaha

   8 reviews

   5.0

   8 reviews

   Dined on February 15, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   360 is one of my favorite restaurants. I had the half pound lobster tail and hubby had blackened shrimp and filet. He ordered medium rare but steak was more on the medium to well done side but tender and tasty. Server Laura was fun and attentive. All in all great experience and perfect atmosphere for Valentine dinner.
   

   360 Steakhouse - Harrah's Council BluffsResponded on February 16, 2025

   Hi Beth, Thank you so much for your kind words and the 5-star review! We're thrilled to hear that you and your husband had a wonderful Valentine's dinner with us at 360! We're glad you enjoyed the lobster tail and blackened shrimp and it's great to know that Laura met your expectations. We strive to provide a perfect atmosphere for special occasions like yours, and it's heartening to hear we succeeded. We look forward to welcoming you back for more memorable experiences!
   

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8. A

   Anthony

   Omaha

   2 reviews

   5.0

   2 reviews

   Dined on February 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very nice experience with great ambiance and delicious food. We never did receive the bottle of wine I ordered with the Valentine experience, but I didn't want to ruin the evening by making an issue of it. Could have brought it up during service, but my wife and I were having such a good evening that it never seemed like the right time. Hats off to 360 either way for such a wonderful evening.
   

   360 Steakhouse - Harrah's Council BluffsResponded on February 16, 2025

   Hey Anthony, We're thrilled to hear that you and your wife had a wonderful experience at 360 Steakhouse! It's great to know that you enjoyed our ambiance, food, and service. We apologize for the oversight with the Valentine's package and we appreciate your understanding! We look forward to welcoming you back soon!
   

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9. P

   Pete

   Omaha

   1 review

   3.0

   1 review

   Dined on February 14, 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 5

   Beautiful view overlooking the Omaha downtown lights. The servers are very attentive and well trained. Prices seem to have greatly gone up since last year.  May be come just a once a year date place. 
   

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10. A

    Aaron

    Omaha

    1 review

    1.0

    1 review

    Dined on February 8, 2025

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1

    We had a reservation set. We were seated at our table. We sat there for 9 mins before anyone said anything to us. Then we were told our server would be right with us. We then sat there for another 25 mins, during that other tables were being sat and being helped. Still no one came and greeted us or anything. We sat for another 4 mins while they were bringing food to a table and was sent back. We got up and left. Went to Jacks at horse shoe and had a WAY better experience. Will never be back to 360.
    

    360 Steakhouse - Harrah's Council BluffsResponded on February 16, 2025

    Thanks for visiting us, Aaron. We're sorry to hear about your recent experience at 360 Steakhouse. It's clear that we fell short in providing the prompt and courteous service we strive for. We take your feedback seriously and will use it to improve our service. We hope you'll consider giving us another chance to make it right.
    

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