Benihana - Alpharetta, GA

Review summary

1. D

   David

   Atlanta Metro

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Devonta was very professional and family friendly.
   

   Benihana - Alpharetta, GAResponded today

   Hello, David! We are thrilled to hear that you had a positive experience at Benihana - Alpharetta. We aim to make every visit to our restaurant a family-friendly one. It's great to know that Devonta was able to accommodate your needs. We are grateful for your high ratings and your kind words. We look forward to serving you again soon! Best regards, The Management Team
   

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2. S

   Shawn

   Atlanta Metro

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The atmosphere was so pleasant &the cook ash wad great for my family had different requests &he fulfilled them with the pleasant attitude &our server was magnificent with the refills on our drinks
   

   Benihana - Alpharetta, GAResponded today

   Dear Shawn! Thanks for visiting us at Benihana - Alpharetta! We're thrilled to hear that you and your family had a pleasant experience with us. It's great to know that our team was able to accommodate your requests and provide you with a memorable dining experience. We're also glad to hear that our server was able to provide you with the refills on your drinks. We strive to create memorable experiences for our guests and your kind words are a testament to our efforts. We look forward to serving you again soon! Best, The Management Team
   

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3. C

   Ciel

   Atlanta Metro

   1 review

   4.0

   1 review

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   We had a great time. The chef was wonderful. Would recommend.
   

   Benihana - Alpharetta, GAResponded today

   Dear Ciel! Thanks for the review! We're thrilled to hear that you had a great time at Benihana - Alpharetta. We're glad our chef made a positive impression on you. Your recommendation means a lot to us. We hope to see you again soon!
   

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4. C

   Christian

   Atlanta Metro

   34 reviews

   vip
   5.0

   34 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience. Chef Jason & helper Sequoia did an excellent job and created a friendly and pleasant experience. They did really well as a team.
   

   Benihana - Alpharetta, GAResponded 3 days ago

   Thanks for the feedback, Christian! We're thrilled to hear that you had a great experience at Benihana - Alpharetta. It's wonderful to know that you enjoyed the food and service from our chef and team. We understand that we might need to improve the value, and we're continuously working on providing the best experience for our guests. We appreciate your input and look forward to serving you again soon!
   

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5. J

   Jackie

   Little Rock

   10 reviews

   5.0

   10 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The waitress and the chef were great tonight. Fun Family dinner.
   

   Benihana - Alpharetta, GAResponded 4 days ago

   Hey, Jackie! Thank you for choosing Benihana - Alpharetta for your family dinner and for leaving us a wonderful review. We're thrilled to hear that you had a fun dinner with us and enjoyed the food. We strive to provide excellent service and it's always rewarding to hear when we've succeeded. We look forward to welcoming you and your family back soon! Best regards, The Management Team
   

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6. M

   Mark

   Atlanta Metro

   30 reviews

   vip
   5.0

   30 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My wife and I have been loyal Benihana diners at the alpharetta location since 2006. We've seen management come and go, all the staff turnover, and service issues for several years. I'm very happy to say there has been a significant improvement here over the past 6-9 months. The current management team is awesome and has really turned things around. They should been applauded and recognized for this achievement. We could not be happier!
   

   Benihana - Alpharetta, GAResponded 4 days ago

   Thanks for visiting us, Mark! We're thrilled to hear that you've been loyal to our Benihana - Alpharetta location since 2006 and are enjoying our food and service. Your kind words about our team's efforts to improve have truly made our day. We're truly grateful for your support and look forward to many more years of great service!
   

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7. R

   Rusty

   Atlanta Metro

   1 review

   4.0

   1 review

   Dined on November 19, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Chef Sam was good preparing the food & entertaining & funny. I thought the menu prices were high for me because I didn’t want to spend the extra money to add steak to my spicy shrimp entree and an expensive beer/wine. My wife did get a birthday discount of $30.00. I was surprised when I didn’t get miso soup & was given onion soup. When, I spoke to our server, she did offer me a cup of miso soup but I was too full. I probably should have asked about it, but did not until I was almost through with my dinner. The miso soup is one of my favorites and I did not know I had a choice. Overall, we had a nice evening with good food. Rusty Jones
   

   Benihana - Alpharetta, GAResponded on November 20, 2024

   Hello, Rusty! Thank you for your review and for rating us highly! We're thrilled to hear that you enjoyed our chef, service, and food. We apologize for any confusion regarding the miso soup and appreciate your feedback. We strive to provide a wide variety of options for our guests and your feedback helps us improve. We hope to serve you again soon for another great dining experience. Best, Benihana - Alpharetta Management Team
   

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8. L

   LA

   Atlanta Metro

   1 review

   4.0

   1 review

   Dined on November 17, 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   I ordered the trio and a chicken fried rice to go. Never received the chicken for my fried rice instead i had the Chicken from my meal the chicken was supposed to receive went spread throughout the table. Besides that ur reservation u are seated quick. James my server was nice and persistent
   

   Benihana - Alpharetta, GAResponded on November 18, 2024

   Hi, LA! We're really sorry to hear about your recent experience at Benihana - Alpharetta. It's disappointing to hear that your meal was not as expected, especially the fried rice. We understand how frustrating it can be to receive something you've ordered but we certainly hope that it was an isolated incident and not a regular occurrence. We're glad to hear that you found our service to be nice and prompt. We're committed to providing the best service possible and we appreciate your feedback. We hope you'll give us another chance to serve you better in the future. Best Regards, The Management Team
   

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9. V

   Vanessa

   Atlanta Metro

   21 reviews

   5.0

   21 reviews

   Dined on November 15, 2024

   1. Overall 5
   2. Food 3
   3. Service 5
   4. Ambience 3

   Best Benihana in the state of Georgia the service is always spectacular and the atmosphere is chilled
   

   Benihana - Alpharetta, GAResponded on November 18, 2024

   Hi Nessa, We're over the moon to hear that you consider Benihana - Alpharetta your go-to place for a memorable dining experience. It's great to know that our service consistently lives up to your expectations. We always strive to create a chill, inviting atmosphere for our guests. Your feedback means a lot to us. We look forward to serving you again soon. Best, The Management Team
   

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10. T

    Tamica

    Atlanta Metro

    2 reviews

    vip
    5.0

    2 reviews

    Dined on November 13, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great experience. Chris was a great chef with new tricks.
    

    Benihana - Alpharetta, GAResponded on November 15, 2024

    Thanks for the review, Tamica! We're thrilled to hear that you had a great experience at Benihana - Alpharetta. Our team is always looking for ways to improve our guests' dining experiences, so your feedback is greatly appreciated. We're delighted that you enjoyed our chef's new tricks and found value in your visit. We hope to see you again soon! ❤️
    

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