Benihana - Anaheim, CA

Review summary

1. S

   Sandra

   Orange County

   1 review

   5.0

   1 review

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I love this place every time we go we're never disappointed I had shrimp diablo and my fiance had steak and chicken with added shrimp the food is always fresh and extremely tasty the cooks are always nice and very considerate we will definitely be going back soon. Thank you Benihana - Anaheim, CA
   

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2. A

   Andrea

   Orange County

   7 reviews

   3.0

   7 reviews

   Dined today

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 2

   One of our party had a gluten free meal prepared in the back. We appreciate the accommodation but It came while everyone else was having their appetizers so they were done with their food before our chef even appeared. Timing should be when our chef comes out so should the special order.
   

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3. J

   Jan

   Orange County

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 5
   3. Service 5
   4. Ambience 3

   The food and service at the table was great. Where we had an issue was our bill didn’t come at least a half an hour after dinner, then supposedly the couldn’t process our gift card! In total it took over an hour to get our bill and leave. If your gift cards are hard to process, stop making them! I was very disappointed and my husband absolutely will refuse to ever go there again!
   

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4. B

   Bertha

   Las Vegas

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 1
   3. Service 5
   4. Ambience 5

   Our table air vent was not working. It was extremely smoky and most of our food was overcooked or slightly burnt. Servers and chef were very nice and helpful. Not our best meal at Benihana’s.
   

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5. M

   Maria

   Los Angeles

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I love coming here. This is the only location I come to and have celebrated birthdays, anniversary and now celebrated my first holiday yes the wait time is a lil long but so worth it. The drinks and cocktails are amazing. Will always recommend 😇
   

   Benihana - Anaheim, CAResponded today

   Hi, Maria! Thank you so much for your kind words and for choosing to celebrate your holidays with us at Benihana - Anaheim! We're thrilled to hear that you love our drinks and cocktails. It's always our goal to make your dining experience memorable and it's wonderful to hear that we succeeded. We're sorry for the wait time, but we're glad you found it worth it. We can't wait to welcome you back for more celebrations!
   

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6. J

   Julie

   Orange County

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   They food and service was great. We loved the chef who cooked for us. Will go back soon.
   

   Benihana - Anaheim, CAResponded today

   Thanks for the review, Julie! We're thrilled to hear that you enjoyed the food and service at Benihana - Anaheim. Our chef always aims to provide the best for our guests, and we're glad to hear we hit the mark for you! We look forward to welcoming you back soon.
   

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7. b

   bianca

   Orange County

   2 reviews

   vip
   2.0

   2 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 2

   Service was not comparable to what you pay for. Server left, without explanation at the end. Charged incorrectly, new server showed up and seemed annoyed at taking over. It was just not the best experience.
   

   Benihana - Anaheim, CAResponded today

   Hello, Bianca! We're truly sorry to hear about your less than satisfactory experience at Benihana - Anaheim. It's disappointing to know that we fell short in providing the exceptional service we strive for. We understand that the issues you faced with our service were not up to our usual standards and we apologize for that. We're taking your feedback seriously and will do our best to improve our service. We hope you will give us another chance to make it right. Best regards, The Management Team
   

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8. R

   Ross

   Orange County

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Our chef (Kevin) and server (Emily) were both outstanding!
   

   Benihana - Anaheim, CAResponded 2 days ago

   Hey Ross! Thanks for visiting us at Benihana - Anaheim! We're thrilled to hear that you had an outstanding experience with our chef and server. We strive to provide excellent service and it's wonderful to know that we hit the mark for you. We noticed that you rated our value a bit lower and we're always looking to improve. We appreciate your feedback and hope to see you again soon!
   

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9. B

   Bryan

   Las Vegas

   4 reviews

   vip
   5.0

   4 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Adrian the chef was amazing. Waitress was amazing as well. Excellent service at Benihana in Anaheim unlike the horrible service we received in Ontario last month. Looks like Benihana in Anaheim will be our go to spot.
   

   Benihana - Anaheim, CAResponded today

   Hey Bryan! Thanks for the feedback! We're thrilled to hear that you enjoyed your experience at Benihana - Anaheim. It's wonderful to know that our team's service met your expectations. We're sorry to hear about your experience in Ontario, we truly apologize for the shortcomings of our service. We assure you that we will take this feedback into account to improve. We look forward to welcoming you back soon for an even better experience.
   

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10. E

    Earl

    Los Angeles

    6 reviews

    4.0

    6 reviews

    Dined 4 days ago

    1. Overall 4
    2. Food 2
    3. Service 3
    4. Ambience 3

    Loved the service. The only complaint I have is the food was devoid of seasoning which I attribute to the chef. The chef was a great person but needs a bit of more time to truly be the best he will eventually become.
    

    Benihana - Anaheim, CAResponded 2 days ago

    Hi Earl! We're thrilled to hear that you enjoyed our service at Benihana - Anaheim. We appreciate your feedback and your candidness. We're always looking for ways to improve and your insights help us do just that. We're sorry to hear that our food didn't meet your expectations. We always aim to deliver a great experience and your comments will help us to do just that. We look forward to serving you again soon. Best regards, The Management Team
    

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