Benihana - Anaheim, CA

Review summary

1. E

   Earl

   Los Angeles

   6 reviews

   4.0

   6 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 2
   3. Service 3
   4. Ambience 3

   Loved the service. The only complaint I have is the food was devoid of seasoning which I attribute to the chef. The chef was a great person but needs a bit of more time to truly be the best he will eventually become.
   

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2. D

   Dorothy

   Orange County

   11 reviews

   vip
   5.0

   11 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   It was a terrific dinner. The food was incredible as usual.
   

   Benihana - Anaheim, CAResponded 1 day ago

   Hey Dorothy! Thanks for the feedback! We're thrilled to hear that you had a terrific dinner at Benihana - Anaheim. Your kind words about our food and service are greatly appreciated. We noticed that you rated our service a bit lower and we're always looking for ways to improve. We hope to serve you again soon!
   

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3. P

   Pedro

   Baja California

   2 reviews

   2.0

   2 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 3

   No vi la necesidad de hacer reservacion con Open Table, porque llegamos 5 min de la hora indicada y nos pasaron a mesa 1 hr despues de llegar!!!!...Aunado a eso tardaron mas paa atendernos, en REsumn estuvimos 3:45 hrs en el lugar, ademas de que en la cuenta estaban cobrando algo que no comimos......literal funimos los ultimos en salir del restauraNt!!!!.. nOS TOCO MUY MAL ESE DIA CON ELLOS. PESIMO SERVICIO DE LAS HOSTESS>>>>
   

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4. A

   Angelina

   Orange County

   6 reviews

   5.0

   6 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Josue was such a wonderful chef. The food was amazing.
   

   Benihana - Anaheim, CAResponded 2 days ago

   Hello Lina, Thank you so much for your wonderful review and for giving us a perfect rating! We're thrilled to hear that you had a great experience with our chefs. We strive to provide amazing food and service to all our guests. We're glad that we could make your dining experience a memorable one. We appreciate your support and look forward to serving you again soon. Best regards, The Management Team at Benihana - Anaheim
   

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5. D

   Derik

   Los Angeles

   1 review

   vip
   1.0

   1 review

   Dined 4 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 1

   Reservation were at 7:15 and didn’t get sat until 8:00 Service was horrible waited forever for drinks then they were the wrong drinks and had to wait again once we got the drinks we put our order in along with appetizers and the appetizers didn’t come out until the chef was almost done cooking the main meal just an overall bad experience server wouldn’t pay attention to us.
   

   Benihana - Anaheim, CAResponded 2 days ago

   Dear Derik! Thanks for the review. We're truly sorry to hear about your recent experience at Benihana - Anaheim. It's clear that we didn't meet your expectations, and we sincerely apologize for the inconvenience caused. We strive to provide excellent service and it's clear we fell short during your visit. We appreciate your feedback and will use it to improve our service. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to make it right.
   

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6. B

   Brian

   Orange County

   2 reviews

   vip
   5.0

   2 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service and friendly staff with good food for everyone
   

   Benihana - Anaheim, CAResponded 4 days ago

   Dear Brian! Thanks for the review! We're thrilled to hear that you enjoyed our food and service at Benihana - Anaheim. We always strive to provide a pleasant dining experience for our guests. We're glad you found good value in your meal. We hope to see you again soon.
   

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7. T

   Tiffany

   San Diego

   17 reviews

   5.0

   17 reviews

   Dined on November 19, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great location great staff and great food. We will be back next time we are in town. Thank you !!
   

   Benihana - Anaheim, CAResponded 6 days ago

   Hi Tiffany! We're thrilled to hear that you had a great experience at Benihana - Anaheim! It's wonderful to know that you enjoyed our location, staff, and food. We always strive to provide an exceptional dining experience, and your kind words are truly appreciated. We look forward to welcoming you back next time you're in town. Thank you again for your kind words and for choosing us! Best, The Management Team
   

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8. A

   Allison

   Orange County

   1 review

   2.0

   1 review

   Dined on November 19, 2024

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 3

   Food was good, the place just seemed disorganized. They stuck us in a room and felt like we we forgotten.
   

   Benihana - Anaheim, CAResponded 7 days ago

   Hey, Allison! Thank you for taking the time to share your experience at Benihana - Anaheim. We're glad to hear that you enjoyed the food, but we're sorry to hear that you felt disappointed with the organization. We strive to provide a seamless dining experience for our guests, and it seems we fell short during your visit. We appreciate your feedback and will use it to improve our service. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to provide a better experience in the future. - The Management Team
   

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9. P

   Penina

   Philadelphia

   12 reviews

   vip
   2.0

   12 reviews

   Dined on November 17, 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 1

   We had a 6:15 reservations with 2 young children. We waited for 55 min when we were told 25 min at the beginning (which is still a long wait) everything took forever. The bartenders were slow. The kids were hungry and we were told an app for them would be 35 min….but we should have been sat down before that so we decided not to get anything. Which was clearly a mistake because they were starving. We were there till 9:10 because of how slow, not sure I could ever do or go there again.
   

   Benihana - Anaheim, CAResponded on November 18, 2024

   Hi Penina! We're truly sorry for the experience you had at Benihana - Anaheim. We understand the frustration of waiting and the frustration of being hungry. We also apologize for the confusion regarding the app for your kids. We strive to provide excellent service and value to all our guests, and it's clear we fell short during your visit. We appreciate your feedback and will use it to improve our service. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to provide a better dining experience. Best, The Management Team
   

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10. M

    Maria

    Orange County

    2 reviews

    3.0

    2 reviews

    Dined on November 17, 2024

    1. Overall 3
    2. Food 5
    3. Service 3
    4. Ambience 5

    I wish our server explained further what was invluded in our six course dining. We were mixed with a group of people who diid not choose tje 5 or 6 course meal sp nobody ordered ice cream but my group got confused whether ice cream was part of our course or not. Even the tea was not offered
    

    Benihana - Anaheim, CAResponded on November 18, 2024

    Hi, Maria! Thank you for taking the time to share your experience at Benihana - Anaheim. We're glad to hear that you enjoyed the food. However, we apologize for any confusion regarding the 6-course meal. We always aim to provide clear and concise explanations of our offerings, and we regret that this wasn't met in your case. We will certainly take your feedback into account for future improvements. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope to have the opportunity to serve you again and provide a more enjoyable dining experience. Best regards, The Management Team
    

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