Benihana - Bethesda, MD

Review summary

1. D

   Daniel VIP

   Washington DC5 reviews

   1.0

   Dined 2 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   Terrible experience. They were an HOUR late for reservations, which happens, but the hostesses were rude about it any time we asked if there was an update. The restaurant looks like it hasnt been updated since the 90's. The food was mediocre and the chef seemed to have forgotten the "show" aspect of what she was doing - our kids were wildly disappointed. The waitress barely paid attention to us and then awkwardly asked for our tip amounts. I will not be returning - there's a better hibachi place in Rockville town center.
   

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2. C

   Charles

   Washington DC38 reviews

   3.0

   Dined 2 days ago

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 1

   The people at the desk were as surly and unwelcoming as any restaurant at which I have ever dined. We were finally seated 30 minutes after our reservation time. The performance of the food preparation was entertaining for the kids. The meal was okay, but below what I would have expected for the price we paid. And the noise level made conversation impossible. We won’t return.
   

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3. JL

   JenniferL

   Washington DC4 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great celebration restaurant for birthdays. My 4th time doing this!
   

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4. OT

   OpenTable Diner

   Baltimore3 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was a friend date with two of my college friends. This was my first time attending and it definitely was a nice experience and the food was really great.
   

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5. K

   Kristen VIP

   Washington DC18 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Donny was great! He provided excellent service. Thanks!
   

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6. T

   Terrie

   Washington DC15 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing birthday celebration ! Amazing staff and great food!
   

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7. R

   Ronald

   Washington DC2 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food and service were excellent. It is also a real treat to watch the chef prepare the food in front of us. I really appreciated the happy birthday wishes—-both the gift certificate and the singing of happy birthday for not just me but also two other people at our table.
   

   Benihana - Bethesda, MDResponded 4 days ago

   Thanks for visiting us, Ronald! We're thrilled to hear that you had an excellent experience at Benihana - Bethesda, MD. It's great to know that you enjoyed our food and service, especially the chef's performance. We're glad you felt special with our birthday greetings. We appreciate your feedback and look forward to serving you again soon. Cheers!
   

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8. A

   Annette

   Washington DC4 reviews

   3.0

   Dined on March 9, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   We had reservations for 7:30pm and was not seated until 8:00pm.
   

   Benihana - Bethesda, MDResponded 7 days ago

   Hi Annette, We're truly sorry for the delay in seating you. We understand how frustrating that can be and we apologize for the inconvenience. We're glad to hear that you enjoyed your meal and we'll work on improving our seating process to avoid such delays in the future. We hope to serve you again soon. Best, Benihana - Bethesda, MD Management Team
   

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9. OT

   OpenTable Diner

   Philadelphia1 review

   5.0

   Dined on March 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The manager Sergio was amazing! Our waitress was great!
   

   Benihana - Bethesda, MDResponded 7 days ago

   Dear Guest! Thank you so much for your wonderful review! We're thrilled to hear that our manager and our waitress made a positive impression on you. It's great to know that you had a great experience dining with us. We noticed that you rated our value a 4. We're always looking for ways to improve, so we'll definitely take your feedback into consideration. We hope to see you again soon at Benihana - Bethesda, MD!
   

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10. OK

    OKok

    Washington DC6 reviews

    5.0

    Dined on March 8, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We visit Benihana Bethesda frequently. Their food & service are always good and it's a great place to celebrate your special occasion!
    

    Benihana - Bethesda, MDResponded 7 days ago

    Thanks for the review, OKok! We're thrilled to hear that you enjoy our food and service at Benihana - Bethesda, MD. It's always a pleasure to be part of your special occasions. We look forward to serving you again soon!
    

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