Benihana - Cincinnati, OH

Review summary

1. C

   Charlie VIP

   Houston82 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great place to come for a birthday. The song and ice cream are a nice touch.
   

   Benihana - Cincinnati, OHResponded 1 day ago

   Dear Charlie, Thank you for celebrating with us! We're delighted you enjoyed the birthday song and ice cream. We love making special occasions even more memorable and hope to see you again for your next celebration!
   

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2. K

   Katya VIP

   Houston84 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Loved everything. The chef was very talented and cooked our food perfectly.
   

   Benihana - Cincinnati, OHResponded 1 day ago

   Dear Katya, Thank you for your wonderful review! We're so glad you loved everything and that your chef delivered a perfect meal. We appreciate your support and look forward to serving you again soon!
   

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3. T

   Tia

   Cincinnati1 review

   4.0

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   I had a reservation for 5 pm for my 3 year olds birthday party. We did not get seated until almost 6pm. Our server did not come to the table until 6:15pm. Our 3 kids was starving by the time we got to our table. I thought reservations was to ensure you had a table near the time you requested the time. If you can keep reservation times, why even have reservations?
   

   Benihana - Cincinnati, OHResponded 1 day ago

   Dear Tia, We sincerely apologize for the delay in seating your party, especially on such a special occasion for your child’s birthday. We understand how important it is for reservations to be honored in a timely manner, and we regret that we did not meet your expectations. Your feedback is invaluable, and we will be reviewing our reservation process to improve efficiency and minimize wait times. We truly appreciate your patience and hope to have the opportunity to provide you with a much better experience in the future.
   

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4. S

   Sam VIP

   Houston105 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Loved the new drinks. Our server was amazing too.
   

   Benihana - Cincinnati, OHResponded 2 days ago

   Dear Shayla, Thank you for your wonderful feedback! We're thrilled to hear you enjoyed our new drinks and that your server provided amazing service. It’s our goal to create a memorable experience for every guest, and your kind words mean a lot. We look forward to serving you again soon for more great food, drinks, and service! Cheers! 🍹😊
   

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5. J

   Jennifer VIP

   Houston97 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great great service. The drinks from the bar were delicious as well.
   

   Benihana - Cincinnati, OHResponded 2 days ago

   Dear Jeff, Thank you for your fantastic feedback! We're thrilled to hear you enjoyed our service and found the drinks delicious. It’s always our goal to provide a top-notch experience, and your kind words mean a lot. We look forward to serving you again soon for more great food, drinks, and service! Cheers! 🍹😊
   

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6. L

   Lupe VIP

   Houston27 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our Chef did an excellent job. His tricks were very entertaining and the food was delicious.
   

   Benihana - Cincinnati, OHResponded 2 days ago

   Dear Shantelle, Thank you for your fantastic feedback! We're thrilled to hear that your chef did an excellent job and kept you entertained with their tricks. It’s great to know you enjoyed both the show and the delicious food—creating a fun and tasty experience is what we aim for! We truly appreciate you sharing your experience and look forward to serving you again for another memorable meal! 😊🔥🍣
   

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7. T

   Terrance VIP

   Houston26 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a wonderful time and the food was delicious. The chef was very entertaining and interacted well with a three-year-old.
   

   Benihana - Cincinnati, OHResponded 2 days ago

   Dear Todd, Thank you for sharing your wonderful experience! We're so glad to hear you enjoyed the delicious food and had a great time. It’s fantastic that our chef made the experience extra special by engaging with your little one—creating memorable moments is what we strive for! We truly appreciate your feedback and look forward to welcoming you and your family back for another fun and delicious dining experience soon! 😊🔥🍣
   

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8. M

   Mitch

   Houston8 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The chef was really fun and pleasant. The food was really good too. Benihana’s is always fantastic.
   

   Benihana - Cincinnati, OHResponded 2 days ago

   Dear Lance, Thank you for your wonderful feedback! We're thrilled to hear that your chef was fun and pleasant and that you enjoyed the food. It’s fantastic to know that Benihana continues to deliver a fantastic experience for you! We truly appreciate your support and look forward to serving you again for more great food and entertainment soon! 😊🔥🍣
   

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9. P

   Paul

   Cincinnati4 reviews

   3.0

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 2

   Very noisy. Food was okay. We did not realize they used that much butter with everything.
   

   Benihana - Cincinnati, OHResponded 1 day ago

   Dear Paul, Thank you for sharing your feedback. We’re sorry to hear that the noise level affected your dining experience and that the food didn’t meet your expectations. We appreciate your comment about the use of butter and will take it into consideration. We hope you'll give us another chance in the future.
   

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10. SC

    SocttC

    Cincinnati4 reviews

    5.0

    Dined 5 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    I have not been there for years. I had a really nice dinner and all of the staff were amazing. I ordered the spicy sushi and it was so good! Definitely going back soon.
    

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