Benihana - Farmington Hills, MI

Review summary

1. OT

   OpenTable Diner

   Detroit1 review

   3.0

   Dined 2 days ago

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 3

   Chef made sure everything was perfect! Only issue we had to move tables due to the table burning the food and they gave us a $35 discount off of the bill waitress was super nice and make sure we were taken care of!
   

   Is this helpful?

2. C

   CJ VIP

   Central Coast13 reviews

   4.0

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   Benihana is usually a bit noisy, so I expected that. Our chef, Victor, was FABULOUS!! He was kind, funny, and engaging. More importantly, his food was DELICIOUS! The servers were also fabulous!
   

   Benihana - Farmington Hills, MIResponded 1 day ago

   Hey CJ, thank you for taking the time to leave us this amazing review! We're thrilled to hear that you had a fantastic experience with our chef and servers. It's always our goal to provide delicious food and a memorable experience at Benihana - Farmington Hills, MI. We noticed that you found the noise level a bit high. We appreciate this feedback and will certainly look into it to improve the overall dining experience for our guests. We look forward to serving you again soon!
   

   Is this helpful?

3. SH

   SHARONC

   Detroit2 reviews

   3.0

   Dined 3 days ago

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 5

   Not sure if we had an inexperienced chef, but the order in which food was cooked was all over the place. We received the shrimp appetizer as the very item cooked. They did not cut fat off steaks so those of us who ordered steak got some large pieces of fat. A bit disappointing based on cost of meal.
   

   Benihana - Farmington Hills, MIResponded 1 day ago

   Thanks for the feedback, Sharon. We're sorry to hear that your experience at Benihana - Farmington Hills, MI didn't meet your expectations. We strive to provide excellent food and service, and it's clear we fell short in this instance. We appreciate your comments about the order in which dishes were cooked and the fat on the steak. We will take them into consideration as we continuously work to improve our customer experience. We hope you'll give us another chance to impress you in the future. Best Regards, The Management Team
   

   Is this helpful?

4. J

   Jeneanne

   San Francisco2 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service was extremely good . Host was very good. Food was delivered in good time
   

   Benihana - Farmington Hills, MIResponded 3 days ago

   Hi Jeneanne, We're thrilled to hear that you enjoyed your experience at Benihana - Farmington Hills, MI! It's great to know that our service and food met your expectations. We always strive to provide our guests with a memorable dining experience and your feedback is a testament to our efforts. We look forward to serving you again soon. Best, The Management Team
   

   Is this helpful?

5. C

   Crystal

   Detroit4 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Celebrated our 15 year anniversary here and it was great. The food was awesome and the chef was very entertaining. He might have the best chef we've had thus far.
   

   Benihana - Farmington Hills, MIResponded 4 days ago

   Thanks for the review, Crystal! We're thrilled to hear that you enjoyed your 15th anniversary celebration at Benihana - Farmington Hills, MI. It's wonderful to know that our food and chef met your expectations. We strive to make every visit a memorable one, and your feedback is a testament to our efforts. We hope to see you again soon for another awesome dining experience!
   

   Is this helpful?

6. C

   Christina

   Detroit1 review

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This location was great! We even got our picture handed to us when we were leaving.
   

   Benihana - Farmington Hills, MIResponded 4 days ago

   Thanks for the review, Christina! We're thrilled to hear that you had a great experience at Benihana - Farmington Hills, MI. It's wonderful to know that you received your picture and left satisfied. We always strive to provide top-notch service and delicious food, and your feedback lets us know we're on the right track. We appreciate your kind words and look forward to serving you again soon!
   

   Is this helpful?

7. J

   Joy VIP

   Detroit7 reviews

   4.0

   Dined on March 2, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Our chef, Cisse, did not disappoint. Got the salmon hibachi with delicious noodles and zucchini. And let’s not even talk about the chicken fried rice with the mouthwatering garlic butter. I’m getting hungry just from writing this review.
   

   Benihana - Farmington Hills, MIResponded 5 days ago

   Thanks for the feedback, Joy! We're thrilled to hear that you enjoyed your meal, especially the salmon hibachi and garlic butter chicken fried rice. We're always striving to provide our guests with delicious dishes, so your comments are much appreciated. We apologize if the value didn't meet your expectations, we always aim to provide the best quality at a reasonable price. We hope to serve you again soon.
   

   Is this helpful?

8. K

   Kathleen VIP

   Detroit10 reviews

   2.0

   Dined on February 27, 2025

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 2

   Dinner, service and experience was fine. The food was very salty, drinks were pricey, couldn’t understand the cook and it was rather loud. It was busy, but I will not be returning.
   

   Benihana - Farmington Hills, MIResponded on March 1, 2025

   Thanks for visiting us, Kathleen. We're sorry to hear that your experience at Benihana - Farmington Hills, MI didn't meet your expectations. We take your feedback on the food and the pricing seriously, and we apologize if the noise level was higher than you'd prefer. We're always striving to improve and your feedback is valuable to us. We hope you'll consider giving us another chance to provide you with a better dining experience.
   

   Is this helpful?

9. OT

   OpenTable Diner

   Detroit4 reviews

   5.0

   Dined on February 27, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   One of the best experiences we’ve ever had at Benihana’s. Our server our chef and the food was awesome.
   

   Benihana - Farmington Hills, MIResponded on March 1, 2025

   Dear Guest! Thanks for the feedback! We're thrilled to hear that your experience at Benihana - Farmington Hills, MI was one of the best you've ever had. We're glad our team and food met your expectations. Your kind words mean a lot to us and we look forward to serving you again soon.
   

   Is this helpful?

10. S

    Steve

    Detroit2 reviews

    1.0

    Dined on February 26, 2025

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 4

    Long wait, chef had no energy and was so boring, food was over cooked.
    

    Benihana - Farmington Hills, MIResponded on February 28, 2025

    Hello Steve, We're really sorry to hear about your recent experience at Benihana - Farmington Hills, MI. We strive to provide our guests with a great dining experience and it's clear we fell short during your visit. We understand that our chef's energy and food quality didn't meet your expectations and for that, we apologize. We appreciate your feedback and will use it to improve. We hope you'll give us another chance to show you the true Benihana experience. Best, The Management Team
    

    Is this helpful?