Benihana - Indianapolis, IN

Review summary

1. C

   Chloe

   Indiana

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Manager is great . Shrimp chili roll was chefs kiss
   

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2. K

   Kevin

   Indiana

   15 reviews

   4.0

   15 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Overall our experience was good. We enjoy the hibachi experience and typically enjoy ordering sushi. The selection of sushi options is extremely limited now. Not sure if this is location specific or a change Benihana has made across all of their restaurants. The menu indicated that other selections were available upon request but we found that not to be the case. No additional more robust menu available and no order requests were taken. Our waitress indicated that the options listed on the new menu (maybe 4-6 selections) were their showstoppers. All in all our party had a good time. Just making others aware if they would also like a sushi experience other than just a few small selections, it seems they may not have that option available any longer at the Keystone location (maybe others?).
   

   Benihana - Indianapolis, INResponded today

   Thanks for visiting us, Kevin! We're glad to hear that you generally enjoyed the hibachi experience and our current menu options. We're sorry to hear about your experience with the limited sushi selection. We appreciate your feedback and will take it into consideration as we continually strive to improve our menu offerings. We hope to have the opportunity to welcome you back to Benihana - Indianapolis, IN, for a better experience.
   

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3. M

   Mary

   VIP

   Indiana

   12 reviews

   3.0

   12 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 4
   3. Service 5
   4. Ambience 3

   It was just ok. We were annoyed that you have to pay $7 extra for fried rice. Even for the kids. Was so busy and we had to wait a bit. But our server was very sweet and the food was fine.
   

   Benihana - Indianapolis, INResponded 1 day ago

   Thanks for the review, Mary! We're glad to hear that you found our service to be sweet and the food to be fine. We understand your concerns about the extra charge for fried rice and we're sorry for any inconvenience it may have caused. We strive to provide a dining experience that's worth every penny, and we hope to have the chance to impress you on your next visit. We appreciate your feedback and hope to see you again soon at Benihana - Indianapolis, IN. Best, The Management Team
   

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4. S

   Stacey Michelle

   Indiana

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   This was my first time eating at Benihana’s and I am not impressed. I wanted to like it, but definitely not work the $120 bill.
   

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5. J

   Jemps

   Unspecified

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Its was so delicious, I love this place very much clean
   

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6. B

   Brian

   Cincinnati

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Entertaining and delicious. A little loud but it was packed on Valentines Day.
   

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7. T

   Tarance

   Indiana

   2 reviews

   3.0

   2 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 2

   We have made reservations to Benihana for the past 4 years and our experience has been different every time . This time the wait time was outrageous. At some point Benihana needs to put a cap on reservations because it isn’t fair to the staff let alone the customer who are turned away or who have exceeded passed there reservation time which results in them leaving .
   

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8. S

   Sherman

   Indiana

   3 reviews

   5.0

   3 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 4

   The Valentine Day brunch was excellent w/ no wait time. Definitely recommend enjoying a lunch during 11a.m. - 3 p.m. , the restaurant has lunch specials that are worth the price. Great vibe and ambiance.
   

   Benihana - Indianapolis, INResponded 1 day ago

   Hey Sherman, Thank you for your wonderful review and for recommending our brunch! We're thrilled to hear that you enjoyed your Valentine's Day brunch and found our restaurant to have great vibe and ambiance. We always strive to provide top-notch service and food, so we're glad to know we hit the mark during your lunch visit. Your feedback is greatly appreciated and we look forward to welcoming you back for more specials. Best, Benihana - Indianapolis, IN The Management Team
   

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9. R

   Rhonda

   VIP

   Indiana

   2 reviews

   5.0

   2 reviews

   Dined on February 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The service outstanding and food delicious! Our chef was amazing. He seasoned everything perfectly
   

   Benihana - Indianapolis, INResponded 6 days ago

   Thanks for visiting us, Rhonda! We're thrilled to hear that you had an outstanding experience at Benihana - Indianapolis, IN. It's great to know that you enjoyed our delicious food and the outstanding service. We always strive to provide our guests with the best dining experience possible, and we're glad to hear we hit the mark for you. We appreciate your feedback and look forward to serving you again soon!
   

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10. B

    Bethany

    VIP

    Indiana

    1 review

    2.0

    1 review

    Dined on February 9, 2025

    1. Overall 2
    2. Food 3
    3. Service 2
    4. Ambience 3

    Fillet was fatty, not worth the value. I’ll drive to Taku next time
    

    Benihana - Indianapolis, INResponded 1 day ago

    Hey Bethany, We're sorry to hear that your experience at Benihana - Indianapolis, IN didn't meet your expectations. We take pride in our food quality and we're disappointed to know that the fillet was not up to par. We appreciate your feedback and will definitely take it into consideration as we continuously strive to improve our offerings. We hope you'll give us another chance to impress you in the future. Best, The Management Team
    

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