Benihana - New York, NY

Review summary

1. S

   Sharan

   New York City

   7 reviews

   5.0

   7 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The food was delicious and the service was excellent. I will definitely be back.
   

   Is this helpful?

2. J

   Jaheim

   New York City

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   It was good I’d come back the food was really good
   

   Is this helpful?

3. R

   Ricardo

   New York City

   4 reviews

   2.0

   4 reviews

   Dined 5 days ago

   1. Overall 2
   2. Food 4
   3. Service 4
   4. Ambience 2

   Once and never again. The food is okay but it's a factory and to commercial. They really need to remove a table or 4 and decorate the restaurant better. I been to Benihana London and that one is way better!
   

   Benihana - New York, NYResponded 4 days ago

   Hey Ricardo, Thank you for your feedback. We're glad to hear that you enjoyed our food at Benihana - New York, NY. We understand that you found the decor and setup not to your preference, and we appreciate your suggestion. We strive to create a unique and enjoyable atmosphere for our guests, and your input helps us do just that. We hope to welcome you back soon for a better experience. Best Regards, The Management Team
   

   Is this helpful?

4. L

   Lexi

   New York City

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was a good experience I really thought it was good. Food was great
   

   • 

   Benihana - New York, NYResponded 4 days ago

   Hi Lexi, Thank you so much for your positive review and for rating us highly. We're thrilled to hear that you enjoyed your dining experience at Benihana - New York, NY. It's always a pleasure to hear when our guests have a great time and appreciate the quality of our food and service. We're committed to providing our guests with an exceptional dining experience and your feedback lets us know we're on the right track. We look forward to welcoming you back soon! Best regards, The Management Team
   

   Is this helpful?

5. D

   Diane

   VIP

   New York City

   17 reviews

   5.0

   17 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful, specially, since it was Super Bowl Sunday, and the restaurant wasn’t at all crowded it made for a wonderful experience.
   

   Benihana - New York, NYResponded 5 days ago

   Hi Diane, We're thrilled to hear that you had a wonderful experience at Benihana - New York, NY during Super Bowl Sunday! It's always a special occasion when our guests have the opportunity to dine with us. We're glad that you enjoyed the food and service. We strive to provide an exceptional dining experience for all our guests and your kind words truly made our day. We look forward to welcoming you back soon! Best Regards, The Management Team
   

   Is this helpful?

6. M

   McKenna

   Central Texas

   2 reviews

   5.0

   2 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Fun place for the city, good food and family friendly!
   

   Benihana - New York, NYResponded 6 days ago

   Hi McKenna, We're thrilled to hear that you enjoyed your visit to Benihana - New York, NY! It's wonderful to know that our family-friendly atmosphere and tasty food made your visit enjoyable. We're grateful for your high ratings and your kind words. We look forward to welcoming you back soon. Best regards, The Management Team
   

   Is this helpful?

7. S

   Stella

   VIP

   Chicago

   2 reviews

   5.0

   2 reviews

   Dined on February 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Romeo is the best hibachi chef. Ask for him if you can!
   

   Benihana - New York, NYResponded 6 days ago

   Thanks for visiting us, Stella! We're thrilled to hear that you consider Romeo the best hibachi chef in Benihana - New York, NY. We always strive to provide the best food and service to our guests, and it's wonderful to hear when we've succeeded. We appreciate your 5-star ratings and look forward to serving you again soon!
   

   Is this helpful?

8. M

   Michael

   VIP

   New York City

   5 reviews

   4.0

   5 reviews

   Dined on February 6, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   We had a semi private table for our group of six plus on other couple. The room was cozy and it’s always fun to watch the food cooked with flair. We happened to go during restaurant week which was a fantastic deal for $45 with more food than we could finish.
   

   Benihana - New York, NYResponded on February 8, 2025

   Thanks for visiting us, Michael! We're thrilled to hear that you and your group enjoyed your semi-private table and the food cooked with flair. It's always a pleasure to provide a fun dining experience for our guests. We're glad you found your experience during restaurant week to be a fantastic deal. We appreciate your feedback and look forward to welcoming you back soon. Best, The Management Team at Benihana - New York, NY.
   

   Is this helpful?

9. N

   Nancy

   VIP

   New York City

   1 review

   4.0

   1 review

   Dined on February 5, 2025

   1. Overall 4
   2. Food 2
   3. Service 2
   4. Ambience 4

   I have eaten here numerous times but this last visit was very sub-par. I dined downstairs this time at the regular tables instead of the hibachi ones upstairs. The food was terrible! The shrimp were way overcooked, the rice was bland and there was barely any veggies given on the plate. My coworker who was dining with me was also unhappy with her food and she had the chicken which she noted as being dry and lacking flavor, along with the hibachi rice. We were both very underwhelmed by the whole experience. I can't say that I would ever want to go back. We spent 125$ and the only thing good out of it was the drinks. Our bartender was quick overwhelmed but she still made great drinks and served us as best as she could given the crowd at the bar.
   

   Benihana - New York, NYResponded 5 days ago

   Hello Nancy, We're truly sorry to hear about your recent experience at Benihana - New York, NY. We always aim to deliver a great experience, and we regret that we missed the mark this time. Your comments about the shrimp, chicken, and rice have been taken seriously and will be addressed with our team. We're also sorry to hear that our service didn't meet your expectations. We strive to provide the best service and drinks, and we're sorry we fell short this time. We appreciate your feedback and hope that we can deliver a better experience in the future. Best Regards, The Management Team
   

   Is this helpful?

10. J

    Judith

    New York City

    21 reviews

    5.0

    21 reviews

    Dined on January 28, 2025

    1. Overall 5
    2. Food 4
    3. Service 4
    4. Ambience 4

    Our party of 4 enjoyed a great birthday celebration with delicious food and a very entertaining grill chef, Hoque. We especially liked the $45 menu which included an appetizer, entrée and dessert.
    

    Benihana - New York, NYResponded on January 31, 2025

    Hello Judith, We're thrilled to hear that you chose to celebrate your birthday with us at Benihana - New York, NY and that we were able to provide a memorable dining experience. We're glad that you enjoyed our $45 menu and found the food delicious. It's wonderful to know that our grill chef Hoque added to the fun and entertainment of your celebration. Your kind words mean a lot to us and we look forward to welcoming you back for another memorable experience. Best Regards, The Management Team
    

    Is this helpful?