Benihana - Newport Beach, CA

Review summary

1. a

   ann VIP

   Orange County5 reviews

   5.0

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great time celebrating my daughter's friend's birthday! They always make it so special.
   

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2. P

   Pauline

   Orange County4 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Me and my family visit Benihana a lot my kids love the food their they enjoy watching the chef the food is always amazing
   

   Benihana - Newport Beach, CAResponded 2 days ago

   Thanks for the feedback, Pauline! We're thrilled to hear that your family's visits to Benihana are always memorable. It's great to know that our food consistently meets your and your kids' expectations. We appreciate your high ratings and look forward to serving you and your family again soon!
   

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3. L

   Liz

   Orange County6 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience again, but what really made it even better was our Chef, Antonio. Probably the best we’ve ever had! Very entertaining and food was yummy. Thanks so much for making our parents 68th Anniversary so special.
   

   Benihana - Newport Beach, CAResponded 1 day ago

   Hello Liz, We're thrilled to hear that you had another great experience at Benihana - Newport Beach, CA! It's wonderful to know that our Chef, Antonio, added to your enjoyment. We always strive to make our guests' celebrations special and we're glad we could make your parents' 68th anniversary memorable. Thank you for your kind words and for choosing us for the celebration. We look forward to welcoming you back soon! Best Regards, The Management Team
   

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4. A

   Alwina

   Las Vegas1 review

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I’ve been going to Benihana for years on special occasions. But since I retired, I don’t go so often for financial reason but I would love to go any chance I get.
   

   Benihana - Newport Beach, CAResponded 1 day ago

   Thanks for visiting us, Alwina! We're thrilled to hear that you've been a regular at Benihana for years and that you still enjoy your visits despite your retirement. It's wonderful to know that our food and service continue to meet your expectations. We truly appreciate your support and look forward to welcoming you back soon for another memorable experience!
   

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5. C

   Clara

   Orange County7 reviews

   4.0

   Dined 3 days ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 3

   We had to wave down a busboy to clean off the table. We ordered the Taste of Benihana. I got my appetizer (rainbow roll) way before the 2nd appetizer (shrimp tempura). We both ordered the steak entree, but it came without the mushrooms, so we had to ask the server for it. The temperature of the food was not hot, lukewarm at best. Server was very accommodating.
   

   Benihana - Newport Beach, CAResponded 2 days ago

   Hi Clara, Thank you for taking the time to share your experience at Benihana - Newport Beach, CA. We're glad to hear that you appreciated our service, but we're sorry to hear about the issues with your meal and the lack of communication about the mushrooms. We aim to provide our guests with a memorable dining experience and it's clear we missed the mark during your visit. We'll certainly address these issues with our team to improve our service. We hope to have the opportunity to serve you again and provide a better dining experience. Best regards, Benihana - Newport Beach, CA Management Team
   

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6. E

   Elizabeth VIP

   Hawaii6 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We always have so much fun here! We love the food and enjoyed the cooking!
   

   Benihana - Newport Beach, CAResponded 2 days ago

   Thanks for the review, Elizabeth! We're thrilled to hear that you always have a fun time at Benihana - Newport Beach, CA. Your kind words about our food and service truly mean a lot to us. We strive to provide a memorable dining experience and your feedback validates our efforts. We look forward to serving you again soon!
   

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7. KW

   KevinW

   Los Angeles1 review

   3.0

   Dined 4 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   Had a 7:30 reservation and was not seated until 8PM
   

   Benihana - Newport Beach, CAResponded 2 days ago

   Thanks for visiting us, Kevin. We're sorry to hear about the delay in seating you, especially considering your reservation time. We understand that waiting can be frustrating and we apologize for any inconvenience this may have caused. We're glad to see that you rated our food and value highly. We'll definitely work on improving our service to ensure a more seamless dining experience for our guests. We hope to have the opportunity to serve you again and provide a better experience.
   

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8. V

   Vicky

   Orange County1 review

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I took my partner here as a different kind of dining experience. It was very good. Loved every minute of it. Would definitely go again. We travelled from the UK.
   

   Benihana - Newport Beach, CAResponded 2 days ago

   Hi Vicky, we're thrilled to hear that you and your partner had a wonderful dining experience at Benihana - Newport Beach, CA! It's great to know that you enjoyed our unique dining experience and found it to be good. We always strive to provide our guests with the best service and food, and it's heartening to hear that we succeeded. We're glad that you enjoyed your time with us and look forward to welcoming you back the next time you're in the area. Thank you for your kind words and high ratings! Best, The Management Team
   

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9. OT

   OpenTable Diner

   Hawaii1 review

   1.0

   Dined 4 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Poor quality food, bad service, over priced, dirty restaurant and in major need of a remodel.
   

   Benihana - Newport Beach, CAResponded 2 days ago

   Dear Guest! Thanks for the feedback. We're truly sorry to hear about your recent experience at Benihana - Newport Beach, CA. It's disheartening to know that we didn't meet your expectations, and that we fell short in providing the quality service we strive for. We understand how frustrating it must have been for you to experience the issues you mentioned. Rest assured, we take your comments very seriously and will use them to make necessary improvements. We hope you'll give us another chance to show you the high-quality dining experience we're known for.
   

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10. D

    Deanne

    Orange County10 reviews

    5.0

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    I've never been!! Wow this was outstanding! Our chef was fun and enlightening. He gave me some good cooking tips. I can't wait to come back! Thank you for such a great experience!
    

    Benihana - Newport Beach, CAResponded 2 days ago

    Thanks for the feedback, Deanne! We're thrilled to hear that you had an outstanding experience at Benihana - Newport Beach, CA. Your kind words about our chef's cooking tips and our overall value are greatly appreciated. We're looking forward to your next visit!
    

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