Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL

Review summary

1. N

   Nick

   Unspecified

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Under $30 is incorrect as there is nothing under $36 per person if you want the hibachi. Most of its $45+ But other than that it was great for the whole family!
   

   Is this helpful?

2. D

   Deborah

   Tampa

   1 review

   4.0

   1 review

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 3

   Chef was amazing. Waited 45 min after reservation time to be seated
   

   Is this helpful?

3. I

   Irwin

   Baltimore

   2 reviews

   2.0

   2 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 3
   3. Service 5
   4. Ambience 2

   The food was ok. Our servers was great! The ambience was ok. The part that disturbed us the most was the wait for seating,that was horrible!!
   

   Is this helpful?

4. I

   Ione

   Las Vegas

   3 reviews

   5.0

   3 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 3

   Molly was great Very crowded and overbooked. Long lag in main dish delivery. Wrong check from a guy wrong dish served to partner. He ordered shrimp and got chicken
   

   Is this helpful?

5. C

   Courtney

   Raleigh

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Maya was our chef and she was amazing! Great conversation and her food was seasoned deliciously! Very impressed.
   

   Is this helpful?

6. A

   Alan

   Orlando

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service, good food! First time customer, will definitely return.
   

   Is this helpful?

7. J

   Jeff

   Tampa

   5 reviews

   3.0

   5 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 3

   The food was good. They charge extra for fried rice when other places I’ve been include it. The cook was pretty much all business not as entertaining as others I’ve had. The passion fruit tea was really good. Over all I would have rather gone to Kobé.
   

   Is this helpful?

8. T

   Titiana

   Orlando

   1 review

   4.0

   1 review

   Dined 2 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   Ambiance was great. My husband and I went for Valentines day. We knew it would be a bit of an wait. I made resevations at 7. We waited for a clean table for about 30 mins. Once we got to the table the waitress was great. Once the cook came he did an awesome job. I wasn't opposed to the flavor of the food. I don't think he seasoned the food well enough. It took me through a loop when he cooked the mushrooms last. I thought he would make them with the veggies. Other than the seasoning and making the mush last, everything else was good.
   

   Is this helpful?

9. S

   Shawana

   VIP

   Atlanta

   11 reviews

   3.0

   11 reviews

   Dined 6 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 5

   The meals gone up in price and the cook wasn't great. He cook the meat first but my seafood was chewy and a little dry , I ate it because I was hungry. I never got my white rice but other than that the experience was great.
   

   Benihana - Orlando - Hilton Orlando Lake Buena Vista, FLResponded 4 days ago

   Hey Shawana, Thank you for taking the time to share your feedback with us. We're glad to hear that you enjoyed your overall experience at Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL. However, we're sorry to hear that our food didn't meet your expectations. We strive to provide excellent meals and it seems we missed the mark during your visit. We appreciate your feedback about the seafood and we'll definitely pass it on to our culinary team. We hope to have the opportunity to serve you again and provide a better dining experience. Best regards, The Management Team
   

   Is this helpful?

10. m

    maryuris

    Orlando

    1 review

    1.0

    1 review

    Dined on February 9, 2025

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1

    Horrible service made me feel like I couldn’t finish my food
    

    Benihana - Orlando - Hilton Orlando Lake Buena Vista, FLResponded 7 days ago

    Hello Maryuris, We're truly sorry to hear about your experience at Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL. It's disappointing to know that our service did not meet your expectations. We strive to provide our guests with a memorable dining experience and it's clear we missed the mark during your visit. We appreciate your feedback and will certainly use it to improve our service. We hope you'll give us another chance to make it right. Best Regards, The Management Team
    

    Is this helpful?