Black Angus Steakhouse - El Cajon

Review summary

1. S

   Sandra

   San Diego

   8 reviews

   2.0

   8 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   It must have been a time when shifts change from lunch to dinner. Our server did not take our order for 15 minutes, never checked on us and the bartender had to close us out! We are never going back between 3-5 on a weekday again.
   

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2. T

   Terry

   San Diego

   1 review

   4.0

   1 review

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   We were seated an hour past our reservation, but it was Thanksgiving, and everyone was doing their best - there were a LOT of people. Food was good, service was good for being slammed.
   

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3. G

   Gena

   San Diego

   8 reviews

   vip
   5.0

   8 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Adam was great. The manager was also good. We had a lady try to be our server after Adam but she was rude and bad mouthed Adam to us. Spoke to the manager and got Adam back. He’s a great guy and it was insanely busy. No one should bad mouth their coworkers to customers.
   

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4. M

   Maria

   San Diego

   2 reviews

   3.0

   2 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 3

   They were running an hour late to sit people down. The pie tasted store bought.
   

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5. D

   David

   Hawaii

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   The wait with reservations was an hour. Way too long with a reservation. Overbooked for the day. Others waited even longer.
   

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6. A

   Anne

   San Diego

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our visit was Thanksgiving and was very busy. Everyone we met from the front desk to our server was professional and friendly. Some of our group had the turkey dinner, which was sooo good! Some people had NY steak, others the ribeye. Everyone said the meat was cooked exactly how they requested. The entire experience was very pleasant and we will be back.
   

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7. B

   Blanca

   San Diego

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   excellent table service. Drink recommendations were on point as was the food. Fun family dinner.
   

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8. A

   Amber

   San Diego

   3 reviews

   4.0

   3 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   There were only 2 servers in the bar area where we were seated. I understand that it's a holiday, but you should have planned better on staffing. Especially since you were sitting 30-40 minutes after reservation times after just opening a few hours earlier. The music was louder than normal which made it hard to even talk to the person next to me. Even though there were only 2 the servers did a good job. The food was good.
   

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9. J

   John

   San Diego

   6 reviews

   5.0

   6 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We cheerfully endured a 45 minute wait past reservation time, but it was their busiest day of the year. Extra help must have come so they could serve a full house well. Food was great (all of it), server excellent. We each had the Thanksgiving dinner plus Caesar salad. We'll be back!
   

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10. J

    Joy

    San Diego

    1 review

    2.0

    1 review

    Dined 2 days ago

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 3

    Reservation was at 12:00 noon, seated at 12:40. Hostesses were loud, like a cattle call. Quality control of meal was poor. Two same salads greatly different in portion size. Four Turkey meals were also inconsistent as some had a flattened 1/4 cup of stuffing, others a pile under the turkey, as well all only had a teaspoon of cranberry. Don’t know servers name, but never offered a refill on drinks. Overall, flavor was fine.
    

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