Black Angus Steakhouse - El Cajon

Review summary

1. D

   David

   San Antonio

   1 review

   2.0

   1 review

   Dined 4 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   Overall, we generally love Black Angus. Our most recent visit was disappointing though. They're clearly struggling to be fully staffed, like many other businesses, leading to lapses in their usually good patron experience. We had to remind staff to bring us utensils, the garlic herb butter topper for the steak was frozen solid, vegetables were extremely undercooked, etc. The steaks were correctly cooked though, which is a good thing!
   

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2. S

   Susan

   San Diego

   17 reviews

   4.0

   17 reviews

   Dined on December 5, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   My Steak and the potatoes could have been hotter but they were delicious. Our server was super friendly and helpful. The wine flight was excellent.
   

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3. m

   mark

   San Diego

   1 review

   4.0

   1 review

   Dined on December 5, 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   My experience was good. My wife, however, ordered a Chipotle salad without the Chipotle dressing, and it had the dressing on it. Otherwise, it was a good experience.
   

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4. S

   Sandra

   San Diego

   8 reviews

   2.0

   8 reviews

   Dined on November 29, 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   It must have been a time when shifts change from lunch to dinner. Our server did not take our order for 15 minutes, never checked on us and the bartender had to close us out! We are never going back between 3-5 on a weekday again.
   

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5. T

   Terry

   San Diego

   1 review

   4.0

   1 review

   Dined on November 29, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   We were seated an hour past our reservation, but it was Thanksgiving, and everyone was doing their best - there were a LOT of people. Food was good, service was good for being slammed.
   

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6. G

   Gena

   San Diego

   8 reviews

   vip
   5.0

   8 reviews

   Dined on November 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Adam was great. The manager was also good. We had a lady try to be our server after Adam but she was rude and bad mouthed Adam to us. Spoke to the manager and got Adam back. He’s a great guy and it was insanely busy. No one should bad mouth their coworkers to customers.
   

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7. M

   Maria

   San Diego

   2 reviews

   3.0

   2 reviews

   Dined on November 29, 2024

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 3

   They were running an hour late to sit people down. The pie tasted store bought.
   

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8. D

   David

   Hawaii

   1 review

   3.0

   1 review

   Dined on November 29, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   The wait with reservations was an hour. Way too long with a reservation. Overbooked for the day. Others waited even longer.
   

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9. P

   Pam

   San Diego

   1 review

   2.0

   1 review

   Dined on November 29, 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   We had a reservation for 4 PM and was not seated until 4:50. When we received our turkey dinner, it was lukewarm too cold. I asked the server for some hot broccoli. I suggest that she go put it in the microwave for a minute. She said no she would bring me fresh ones, but it was also cold so I ate my pumpkin pie and brought my whole dinner home so I could heat it up and have a hot meal
   

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10. A

    Anne

    San Diego

    1 review

    5.0

    1 review

    Dined on November 28, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Our visit was Thanksgiving and was very busy. Everyone we met from the front desk to our server was professional and friendly. Some of our group had the turkey dinner, which was sooo good! Some people had NY steak, others the ribeye. Everyone said the meat was cooked exactly how they requested. The entire experience was very pleasant and we will be back.
    

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