Black Angus Steakhouse - San Bernardino

Review summary

1. L

   Lisa

   Palm Springs

   5 reviews

   3.0

   5 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 1

   Our server was very slow. The quantity of the food was not that good. I like the one in Temecula a lot better. They had lots of big parties that were ending and they were singing happy birthday to them. There was at least five different parties when they came to our table. She just brought us the cookie with a candle and didn’t sing a little disappointing on that.
   

   Is this helpful?

   Report
2. C

   Cathy

   Los Angeles

   4 reviews

   1.0

   4 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   When I scheduled my reservation I included it was my husband’s birthday and ordered the balloons offered through Open Table. Nothing was done at all, no birthday song, no candles, no balloons & no cookie!! I am very disappointed with this outcome. Additionally we had very bad service. It almost felt like the server was put out anytime he had to get something for us. He was giving the bare minimum of service.
   

   Black Angus Steakhouse - San BernardinoResponded today

   Thank you for sharing your experience, Cathy. We always aim to create memorable celebrations for our guests, and it’s clear we fell short during your visit. Please provide your contact information directly on our website so we can understand more about this concern.
   

   Is this helpful?

   Report
3. K

   Karen

   Los Angeles

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent cooked meal. Order was correct. A bit loud as sitting next to a party of 30, but could still talk to our guests. Waitress polite & accommodating.
   

   Is this helpful?

   Report
4. C

   Claudia

   Los Angeles

   3 reviews

   5.0

   3 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Since I walked in, I was impressed. We got there earlier than our reservation time. They sat us right away. Our server was great. But our food was the best. It came out quick and did not disappoint. I will definitely go there again.
   

   Is this helpful?

   Report
5. E

   Eduardo

   Los Angeles

   3 reviews

   5.0

   3 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service and hospitality. The server was attentive and very positive.
   

   Is this helpful?

   Report
6. J

   Jonathon

   Los Angeles

   6 reviews

   1.0

   6 reviews

   Dined on December 1, 2024

   1. Overall 1
   2. Food 1
   3. Service 4
   4. Ambience 4

   My original Rib Eye steak came out way over-cooked. I mean well done. I asked for medium originally. Upon returning the steak I asked for them to make it slightly pink. It came back extremely rare and difficult to cut. I didn’t want to be that guy but I asked if they could put it back on the grill for another 90 sec per side and it should be ok. 5 minutes later the steak was return and tasted horrible. Never have I had such issues but at this location only. Stay away from the San Bernardino location. Our server was great but cooks should find new line of work.
   

   Black Angus Steakhouse - San BernardinoResponded on December 5, 2024

   We appreciate you bringing this to our attention, Jonathon. Delivering perfectly cooked steaks is one of our priorities and we're sorry to hear this wasn't met during your visit. We're glad to know your server provided great service, but we want to address your steak concerns further. Please share your contact information with us through our website.
   

   Is this helpful?

   Report
7. S

   Sherrel

   Orange County

   1 review

   4.0

   1 review

   Dined on November 29, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   It was busy on Thanksgiving, there was a little bit of a wait, they cooked my boyfriend’s steak wrong and had to wait 15 for a new one. The food was very good,our server busted her behind to take are of us. It was a lovely dinner.
   

   Is this helpful?

   Report
8. M

   Marco

   Los Angeles

   1 review

   5.0

   1 review

   Dined on November 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The hostess was very welcoming and very professional. Our sever was cordial
   

   Is this helpful?

   Report
9. C

   Cecilia

   Los Angeles

   5 reviews

   5.0

   5 reviews

   Dined on November 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had thanksgiving dinner for 7 people. The service was fast and friendly. The food that we had was the thanksgiving day meal plus one prime rib and one child’s chicken fingers. There was beer and wine and soda and lemonade for the non alcoholic drinks. Everyone was fully satisfied with the quality of food, the amount of food and the taster. The turkey was super moist , with plenty of mashed potatoes, broccoli and sweet potatoes. Stuffing is always a bit skimpy. The gravy was very good but we had to ask a couple times for extra gravy. That was our only complaint. This is the 3rd time going to The Black Angus for thanksgiving dinner.
   

   Is this helpful?

   Report
10. A

    Alicia

    Los Angeles

    1 review

    5.0

    1 review

    Dined on November 28, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Fantastic Thanksgiving meal. Food, service, and coordination of seating tables was spot on. Great management and service staff.
    

    Is this helpful?

    Report