Blackwall Hitch - Alexandria

Review summary

1. m

   melinda

   Washington DC

   4 reviews

   1.0

   4 reviews

   Dined today

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 5

   Been to that location several times. Drove 2 hours in traffic to celebrate my daughters birthday and to enjoy the delicious we always order. What a huge disappointment, pork chop, whipped potatoes and asparagus are no longer on the menu. I was not a happy customer at all. Had to figure out an alternative dish. We decided on the filet mignon, whipped potatoes and spinach. Steak was very tender but too salty and didn’t like the charred taste. Spinach was salty as well. I normally post pics and reviews on social media, I didn’t this time because I felt like our celebration was ruined. Will not return.
   

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2. T

   The

   Washington DC

   6 reviews

   3.0

   6 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 5

   The food was outstanding. The music was off the chain! I did not appreciate the waitress. She was not ready, and nor did the other waiter respond. He saw us requesting assistance but acted as if he did not see us. She did not check on us enough for an 18% per person gratuity. It was not appropriate for a buffett.
   

   Blackwall Hitch - AlexandriaResponded 2 days ago

   Thank you for your review-while we are happy to learn you enjoyed an outstanding meal and great ambiance, we are disappointed to learn about this negative service experience, and we appreciate you letting us know so we can address our team and improve. Thank you, and we hope to have the opportunity to serve you again soon to prove we can offer you a 5-star dining experience! With Gratitude, The Team at The Blackwall Hitch Alexandria
   

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3. K

   Karen

   Washington DC

   17 reviews

   vip
   5.0

   17 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I loved everything about it except the music was too loud. There was music playing within the restaurant and then the band started and it was even louder. Its hard to talk to my friends at my table when I feel like I have to yell. Wonderful service and great food.
   

   Blackwall Hitch - AlexandriaResponded 2 days ago

   Karen, thank you so much for your 5-star review! We are delighted to hear that your experience dining with us was top-notch and we appreciate your feedback regarding the volume of the music so we can address our team and improve. Thank you, and we look forward to welcoming you back to our table again very soon! With Gratitude, The Team at The Blackwall Hitch Alexandria
   

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4. C

   Cassandra

   Washington DC

   30 reviews

   vip
   4.0

   30 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Busy fun happy hour. Good food with large shareable portions, ok wine. Friendly staff!
   

   Blackwall Hitch - AlexandriaResponded 4 days ago

   Cassandra, thank you so much for your excellent review! We are so pleased to learn you enjoyed a wonderful dining experience with us and we look forward to serving you again soon to prove we can earn those 5 stars! With Gratitude, The Team at The Blackwall Hitch Alexandria
   

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5. C

   Caroline

   Washington DC

   20 reviews

   5.0

   20 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was our first time at this establishment. The food was amazing! Service was good. We had an early dinner so it was pretty quiet. They were playing some nice 80’s-90’s music which was good. We will definitely be going back.
   

   Blackwall Hitch - AlexandriaResponded 6 days ago

   Caroline, thank you so much for your 5-star review! We are delighted to hear that your first experience dining with us was top-notch from a delicious meal to excellent service and we are so grateful for your recommendation! Thank you, and we look forward to welcoming you back to our table again very soon! With Gratitude, The Team at The Blackwall Hitch Alexandria
   

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6. J

   Joseph

   New York City

   20 reviews

   5.0

   20 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food and service was excellent. I would highly recommend Blackwall Hitch to everyone.
   

   Blackwall Hitch - AlexandriaResponded 6 days ago

   Joseph, thank you so much for your 5-star review! We are so pleased to learn you enjoyed a wonderful dining experience with us from start to finish and we truly appreciate you taking the time to share your positive experience & offer your recommendation! Thank you, and we look forward to serving you again soon! With Gratitude, The Team at The Blackwall Hitch Alexandria
   

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7. L

   Laura

   Denver

   1 review

   1.0

   1 review

   Dined on November 17, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 4

   If you want honesty we were super underwhelmed. Drinks AND food were subpar at best. Food and drinks reminded me of fast food chain restaurants.. So disappointing because I was looking forward to a great dinner and was excited to go there.
   

   Blackwall Hitch - AlexandriaResponded on November 18, 2024

   Laura, thank you for your review-we are disappointed to learn about this negative dining experience with us and we appreciate you sharing your feedback so we can work hard to improve. If you would kindly email us at info@blackwallhitchalexandria.c0m with a copy of your review, date dined & location, we will work hard to remedy this and prove we can do much better. With Gratitude & Apologies, The Team at The Blackwall Hitch Alexandria
   

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8. A

   Ashley

   Hawaii

   6 reviews

   5.0

   6 reviews

   Dined on November 13, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Fantastic food! And great staff. Loved the Wednesday deal
   

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   Blackwall Hitch - AlexandriaResponded on November 14, 2024

   Thank you so much for your 5-star review, Ashley! We are delighted to hear that your experience dining with us was top-notch and we truly appreciate you sharing your recommendation! Thank you, and we look forward to welcoming you back to our table again very soon! With Gratitude, The Team at The Blackwall Hitch Alexandria
   

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9. g

   gary

   Washington DC

   14 reviews

   vip
   3.0

   14 reviews

   Dined on November 12, 2024

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 4

   The food was way way oversalted which is pretty typical of fair restaurants
   

   Blackwall Hitch - AlexandriaResponded on November 15, 2024

   Gary, thank you for your review-we are disappointed to learn that you did not enjoy your meal with us and we appreciate you sharing your feedback so we can work hard to improve. Thank you, and we hope to have the opportunity to serve you again soon to prove we can offer you a 5-star experience! With Gratitude, The Team at The Blackwall Hitch Alexandria
   

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10. OT

    OpenTable Diner

    Richmond

    1 review

    5.0

    1 review

    Dined on November 9, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The food was amazing! I was there celebrating my daughter’s promotion..We had an amazing time.
    

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    Blackwall Hitch - AlexandriaResponded on November 11, 2024

    Thank you so much for your 5-star review! We are delighted to hear that your experience dining with us was top-notch and we look forward to welcoming you back to our table again very soon! With Gratitude, The Team at The Blackwall Hitch Alexandria
    

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