Bourbon Steak by Michael Mina - Miami

Review summary

1. J

   John

   VIP

   Greater Boston

   18 reviews

   3.0

   18 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   Very overpriced for what we got. The steak was raw. We asked for medium. Sure they fixed it but it defeats the point of going to a high end restaurant. You sit waiting. It was so loud the waiter didn’t hear requests for pepper on the Wedge salad. Or the request for Diet Pepsi. We had to ask twice. Seems small but for $300 for two people you would expect the highest level of quality, service and attention to detail. Finally, when I mentioned all of this to the room Captain (I think that was his role) he just nodded, acknowledged nothing and offered nothing. Disappointing. I won’t go back. I’m here for business and would stay away from the restaurant. A simple acknowledgment and gesture would have gone a long way.
   

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2. A

   Arnold

   VIP

   Montreal

   3 reviews

   5.0

   3 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Excellent service. Food very good but not life-changing. In a JW Marriott so noisy with conference vibes. Expensive too.
   

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3. D

   Daniel

   Las Vegas

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food And service Would highly recommend it
   

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4. OT

   OpenTable Diner

   Sacramento

   1 review

   4.0

   1 review

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Great meal, very loud. Loved the over all vibe of the restaurant.
   

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5. k

   kate

   VIP

   Las Vegas

   8 reviews

   5.0

   8 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   All really good it’s just a bit too noisy and the tables are too close together. Staff were really good and professional and we enjoyed the experience.
   

   1 person found this helpful

6. OT

   OpenTable Diner

   Chicago

   1 review

   5.0

   1 review

   Dined on February 24, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Nice place with good atmosphere. We enjoyed our meal very much.
   

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7. G

   GABRIEL

   VIP

   Montreal

   38 reviews

   4.0

   38 reviews

   Dined on February 23, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Food tasty and well presented… service too aggressive … somewhat up selling!
   

   1 person found this helpful

8. S

   Stephanie

   Chicago

   1 review

   1.0

   1 review

   Dined on February 22, 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 4

   I dined at Bourbon Steak for my 11 year wedding anniversary and honestly the experience was not what I expected. The ambiance, drinks were fantastic but the service was poor and the food was mediocre for what you are paying. My reservation was upon the restaurant opening therefore it was not yet busy for the server to be standing around talking. While I was still eating my appetizer they bring out my husband’s meal then mine separately (who does that). The creamed spinach was watery and lacked flavor. Then to end our night our server advised that they were gifting us 2 desserts for our anniversary which were fantastic, however she charged us for both and included a 20% service charge for a party of 2 which now explains why service was also mediocre. So now I having 2 pending charges for 5-7 business days of almost $400 which is just a huge inconvenience.
   

   1 person found this helpful

9. k

   keegan

   VIP

   Tampa

   7 reviews

   4.0

   7 reviews

   Dined on February 22, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   The ambiance and service was superb. It was wonderful having a sommelier help us pick out a bottle of wine. The bone marrow was some of the best we have ever experienced. We thought it was clever to start with their complimentary French fry table starter. The filet was sub par and had to be returned due to overcooking first round. The second one came out the right temperature but was bland in taste. If you want a once in a lifetime pot pie experience try the Lobster pot pie it’s truly one of a kind. Would definelty go back but try a different steak. The dessert was delicious. We tried both the key like pie and the butter cake. Can’t wait to dine here again!
   

   1 person found this helpful

10. M

    Macy

    Tampa

    17 reviews

    5.0

    17 reviews

    Dined on February 22, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Service was top notch and big wine selection. Food was amazing. We made a reservation, I would check prior to going in case hotel is packed or be safe and just book a reservation. Our waiter was very attentive and friendly. I think it was the manager who stopped by our table and help out. He was present on the floor and very engaging. We will definitely be back.
    

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