Chima Steakhouse - Charlotte

Review summary

1. T

   Tamara

   Charlotte

   10 reviews

   4.0

   10 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Our reservation for our party of 5 was at 5:30. We arrived 15 mins early. We waited over an hour to get seated. When we came for thanksgiving in previous years, they would have a carving station with turkey and more of the thanksgiving fixings. It was very disappointing that they did not offer that this year. All the other rodizio offerings were delicious as always. I think this will be our last time coming to Chima for Thanksgiving.
   

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2. S

   Samantha

   New York City

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My first time at Chima’s and it was pretty good. My server Jacob was the best ..it was quite busy due to it being thanksgiving . But he made sure to check on me .. definitely will be back for Christmas 🫶🏽😊
   

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3. J

   Jack

   Charlotte

   1 review

   4.0

   1 review

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent restaurant. Excellent food and service. I will be back. However the valet parking was horrible. I just had my windows tinted on my vehicle 1 day prior to visiting the restaurant. I asked the valet parking attendant NOT to roll my windows down. Within 2 minutes of getting inside the restaurant, I get a notification on my Toyota app that says 2 of my windows was rolled down. When I addressed this with the valet parking attendant, they denied rolling any window down. Restaurant, food and service was excellent but the valet parking company they partner with is horrible....
   

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4. J

   James

   Raleigh

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great choice for our Thanksgiving dinner - had the traditional items and much more
   

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5. D

   Darcey

   Charlotte

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Hands down, an excellent experience. We had an unexpected guest join us, making our table of 4 a table of 5, and they accommodated us on Thanksgiving. Our server, Juwaun, (forgive my spelling), was incredible. He was personable and made time for us. The restaurant was slam full, but he made us feel like we were his only customers. The food was incredible (I don't even eat red meat!). The salad bar is amazing! I recommend everything! Overall, an outstanding experience.
   

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6. L

   Laura

   Charlotte

   5 reviews

   4.0

   5 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   Jacob was great on service. I think we enjoy the normal fare instead of the TG spread served today.
   

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7. L

   Lori

   Denver

   3 reviews

   5.0

   3 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Our first time at Chima. Most certainly not our last!
   

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8. S

   Sandra

   Charlotte

   11 reviews

   2.0

   11 reviews

   Dined 5 days ago

   1. Overall 2
   2. Food 4
   3. Service 3
   4. Ambience 2

   Expected more. We felt like we were at a Golden Corral for Meat. While the drinks and food were good, it lacked in add ons and we only were offered some of the choices like Cheese,Pineapple & Shrimps once the entire time we were there despite the tag being flipped and even had to call one back when he skipped us a second time. Our Server was nice, funny & knowledgeable but seemed to have to many tables so it was hard to catch up with him which resulted in longer wait times for drinks and later the check. Besides it being very loud, the tables being so close together was almost uncomfortable (we had Reservations for his Birthday) but there being only 1 single Toilet was what ruined it completely. The Toilet was used as divider between Server Station and Main Restaurant it had a front "Room" with a chainlink Metal curtain and 3 Ladies were standing behind it waiting to use the Restroom as well which left me no choice but to wait in front of the "curtain" in full view of dinning Guest (2 steps and I could touch them) I felt like I am in a over crowded Club and not a Restaurant. A Server walking by thankfully informed me that I could also use their Restrooms upstairs and showed me to the elevator across the Room by the Entrance. To my surprise upstairs was another Chima lvl with Tables to dine at and even a Bar. It looked deserted, completely in the dark but for outside lights and some low dimming lights. The Restroom actually had Stalls and everything else you would expect from an almost 5 Star Restaurant unlike downstairs but I felt like an intruder being the only person there. ... we were very underwhelmed and disappointed with the experience and most definitely won't go again.
   

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9. R

   Renato

   Orlando

   3 reviews

   5.0

   3 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 4

   Nice evening out, good service by the servers even though it was very busy. Surprised not to see family favs Brazilian collards or fried yuca but plenty of other dishes at salad bar.
   

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10. D

    DeShante

    Charlotte

    1 review

    5.0

    1 review

    Dined 5 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Birthday dinner. Very elegant. Great service, options and experience.
    

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