Craftsman Row Saloon

Review summary

1. D

   Diane

   Washington DC

   3 reviews

   1.0

   3 reviews

   Dined today

   1. Overall 1
   2. Food 2
   3. Service 3
   4. Ambience 3

   Honestly, I feel the grinch writing this but from start to finish, the experience was poor. My heart didn’t grow two sizes big in fact it grew cold due to the fact that the servers and other customers hit our chairs numerous times. Also, they made the same drinks inconsistently with one tasting like alcohol and one tasting pretty good. We ordered sandwiches and fries and the bill without drinks was $60 without tip. This is an overpriced establishment that is very much “expectation VS reality”. Tik tok gave the restaurant a lot of praise so I thought it would be good. Such a waste of a Christmas experience. The manager and the server did their best to make the situation better but it was too late. Perhaps if the seating was better and they didn’t mess up our food, things would be different. Hopefully they can get it together for next year. Merry Christmas
   

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2. K

   Krystle

   Philadelphia

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 5

   Super pretty & festive! Drinks were really good but small & food was really good! Our server wasn’t very attentive & I was highly annoyed that they charged a 20% service charge for a 4 person table! Especially since I don’t believe the server deserved 20% since she didn’t come by much! Other than that a good experience!
   

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3. C

   Cory

   Washington DC

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Amazing Xmas setup and decor. Food was great! Server seemed a little annoyed and rushed us, but our food came quickly and was hot. Would return!
   

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4. g

   ginny

   New Jersey

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fun and Festive highly recommend 🎅🏻❤️🌲 easy accessible parking . New family holiday tradition !
   

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5. K

   Kimberly

   Philadelphia

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was our first time here for the Christmas season and it was everything we expected. It was packed but not overwhelming. Our server was so sweet and very friendly. We started with the dorito crusted mozzarella sticks which we ok. I didnt taste the “dorito” part of them… but they were worth trying. My husband got the mac daddy burger and said it was delicious. I had the cheesesteak and sweet potato fries. Also very delicious. We ended the night with a birthday cake shake… which was probably our least favorite of the meal. The cake on top was great. But the ice cream didnt really taste like birthday cake as it stated. But again still worth trying. All in all we would 100% go back again to try other menu items.
   

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6. S

   Savannah

   Philadelphia

   1 review

   3.0

   1 review

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 4

   Very crowded during Christmas pop up. Reservations do not mean that you will be seated at that time. The decorations are beautiful. However, you will wait a LONG time for drinks and food. The food is decent, recommend the chicken tenders and dorito mozzarella sticks.
   

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7. O

   Olivia

   Atlantic City

   1 review

   3.0

   1 review

   Dined 4 days ago

   1. Overall 3
   2. Food 1
   3. Service 1
   4. Ambience 4

   We had a reservation at 6. They didn’t sit us until 6:20. We were enjoying our meal and asked for water. They put it in to go cups and were rushing us out. They kept coming up and asking if there was anything they could clear away. We still had full drinks and nothing for them to take away. As we were putting on our jackets they came over and let us know our time was up at the table. We were only there for an hour and a half. They were loudly talking about us to other customers saying that we should have read the website to see that there is a time limit on the tables.
   

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8. c

   chrissy

   Philadelphia

   4 reviews

   5.0

   4 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   Great holiday bar! Food is good service could be a little better but overall great experience
   

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9. A

   Andres

   Philadelphia

   3 reviews

   5.0

   3 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Ambience was excellent, just what we needed to get in the spirit of the holidays. The drinks and the food were excellent and our server was top notch!
   

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10. C

    Cynthia

    New York City

    5 reviews

    5.0

    5 reviews

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We arrived early for our reservation. They took our name and we were seated about a half hour before our time. Beautiful place, great food and people!
    

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