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Customshop, Charlotte, NC

Customshop

4.8
4.8
1781 Reviews
$50 and over
Contemporary American

Make a reservation

2 people
7:00 PM
Booked 39 times today
  • Neighborhood gem
  • Good for special occasions
  • Great for creative cocktails
Customshop is a chef-driven restaurant that showcases local farms and purveyors in an effort to bring our guests the highest quality ingredients within our community. Executive Chef and Owner Andres Kaifer along with his team believe in crafting honest straightforward food with an elevated modern touch that delivers something truly unique. Weekly menu changes allow us to highlight the seasonality of food and the beauty of North Carolina produce, seafood, and specialty items. With stylistic inspiration from Spain, Italy, and France, our neighborhood restaurant aims to make everyone feel welcome. We are proud to offer a seasonal cocktail menu that also takes an ingredient-first approach and looks to mirror the creativity and ingenuity of our culinary team. Our wine list is curated around a balance of old-world staples as well as new and emerging producers pushing the envelope. We cannot wait to serve you on your next date night, post-work drinks with friends, or at a family celebration.

Additional information

  • Dining style
    Casual Elegant
  • Price
    $50 and over
  • Cuisines
    Contemporary American, Contemporary European
  • Hours of operation
    Dinner Tue–Sat 5:00 pm–10:00 pm
  • Phone number
    (704) 333-3396
  • Website
    http://www.customshopfood.com/
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Smart Casual
  • Executive chef
    Andres Kaifer
  • Catering
    Please contact us at info@customshopfood.com for all catering inquiries!
  • Private party facilities
    Please contact us at info@customshopfood.com for all private event inquiries. We're happy to answer any questions you might have!
  • Location
    1601 Elizabeth Ave, Charlotte, NC 28204
  • Neighborhood
    Elizabeth
  • Cross street
    Travis
  • Parking details
    Surface lot located across the street from and behind the restaurant.
  • Public transit
    Lynx Gold Line Trolley
  • Additional
    Bar/Lounge, Beer, BYO Wine, Cocktails, Corkage Fee, Full Bar, Gender Neutral Restroom, Non-Smoking, Wheelchair Access, Wine
Gift card

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Menu

View menu on restaurant's website

What 1,781 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.8
4.8 based on recent ratings
  • 4.8Food
  • 4.8Service
  • 4.8Ambience
  • 4.5Value

Noise • Moderate

Loved For

  • Charlotte

    Best Overall

  • Charlotte

    Innovative

  • Charlotte

    Contemporary American

  • Charlotte

    Best Overall

  • Charlotte

    Innovative

Review summary

AI-generated from verified diner reviews
Customshop offers an outstanding dining experience with "the best food in Charlotte." Guests rave about the "amazing service," particularly from standout servers like Lilly and Erica. The atmosphere is lively, making it perfect for both special occasions and casual nights out. Don't miss the "silkiest" flan and creative cocktails!

1,781 Reviews

  1. Robert

    VIP

    Charlotte

    33 reviews

    3.0

    33 reviews

    Dined today

    1. Overall 3
    2. Food 4
    3. Service 4
    4. Ambience 2
    We arrived to find that the seats we reserved were not available at the bar, but that we could be sat at a table along the wall. The wall was an outside building wall that radiated cold, so I froze the entire time. I guess because we had originally booked the bar, that they had the bartender wait on us at the table, which insured that our service would be slow and inattentive. I had the Chilean sea bass that was tasty, but the sauce it was served in had cold mussels in the warm sauce. It was like they had them in the fridge and tossed them onto the plate without warming them at all. This is our second time dining here, and the first was good enough to bring us back, last night was a miss completely.

    Is this helpful?

  2. Kristin

    VIP

    Detroit

    4 reviews

    5.0

    4 reviews

    Dined 1 day ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Everything was amazing even the bartender was amazing

    Is this helpful?

  3. Rollyn

    VIP

    Raleigh

    6 reviews

    5.0

    6 reviews

    Dined 1 day ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We were lucky to get a last minute reservation for bar seats. Which was great, because Erica was an amazing bartender and we enjoyed watching her create incredible cocktails and chatted away. She gave us dessert on the house for being her fave customers that night. The food was incredible. I loved the whole experience!

    Is this helpful?

  4. Danielle

    Charlotte

    3 reviews

    5.0

    3 reviews

    Dined 3 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Most amazing food and service! Love how they change the menu up, but everything is always thoughtful and amazing!

    Is this helpful?

  5. Laura

    Charlotte

    6 reviews

    4.0

    6 reviews

    Dined on December 21, 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5
    Excellent food and wonderful service. Dishes were very creative and extremely flavorful.

    Is this helpful?

  6. Rob

    Charlotte

    1 review

    5.0

    1 review

    Dined on December 20, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Amazing food and ambience! Look forward to going back!

    Is this helpful?

  7. Tyler

    VIP

    Wilmington

    9 reviews

    5.0

    9 reviews

    Dined on December 20, 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    I always love the customshop! The team, especially Zoe and Kyle always make us feel welcome and make it enjoyable. The food is always outstanding and they have THE BEST espresso martini I’ve ever had!

    Is this helpful?

  8. Corey

    VIP

    San Francisco

    1 review

    2.0

    1 review

    Dined on December 19, 2024

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 3
    Service was weird. It seemed like there was some drama going on amongst the staff. Food runners seemed angry. Server was moody. Food was mediocre. $400 dinner that was meh.

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  9. Anne

    VIP

    Greensboro

    14 reviews

    4.0

    14 reviews

    Dined on December 19, 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4
    Great service by Greg and the food was, as usual, excellent.

    Is this helpful?

  10. Steve

    Charlotte

    5 reviews

    5.0

    5 reviews

    Dined on December 18, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Amazing experience as always. Good, service, the whole thing. Best restaurant in Charlotte.

    Is this helpful?

FAQs

Customshop is rated 4.8 stars by 1781 OpenTable diners.

Customshop does offer gift cards which you can purchase here.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people
7:00 PM
Booked 39 times today
Google Map for Customshop

1601 Elizabeth Ave, Charlotte, NC 28204

Additional information

  • Cross street
    Travis
  • Neighborhood
    Elizabeth
  • Hours of operation
    Dinner Tue–Sat 5:00 pm–10:00 pm
  • Price
    $50 and over
  • Cuisines
    Contemporary American, Contemporary European
  • Dining style
    Casual Elegant
  • Dress code
    Smart Casual
  • Parking details
    Surface lot located across the street from and behind the restaurant.
  • Public transit
    Lynx Gold Line Trolley
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Executive chef
    Andres Kaifer
  • Additional
    Bar/Lounge, Beer, BYO Wine, Cocktails, Corkage Fee, Full Bar, Gender Neutral Restroom, Non-Smoking, Wheelchair Access, Wine
  • Website
    http://www.customshopfood.com/
  • Phone number
    (704) 333-3396
  • Catering
    Please contact us at info@customshopfood.com for all catering inquiries!
  • Private party facilities
    Please contact us at info@customshopfood.com for all private event inquiries. We're happy to answer any questions you might have!
Gift card

Gift card

Send gift cards instantly by email or print to present in person.

Send a gift card
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