Cutler's

Review summary

1. B

   Blake

   Cleveland1 review

   5.0

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I reserved a dinner for two, at Cutler's restaurant, to do my marriage proposal. The staff was wonderful and my proposal went exactly as planned. The food was amazing, the atmosphere was great, and overall the staff here made our night very special! I cannot thank them enough and I would highly recommend this restaurant to anyone!
   

   Cutler'sResponded on February 17, 2025

   Blake, thank you so much for letting us be part of the occasion! We were all excited for you for days leading up to your reservation, it was the talk of the hotel! We hope you and your fiancée will continue to visit us and we wish you a long and happy marriage! Congratulations again!
   

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2. C

   Christie VIP

   Cleveland6 reviews

   5.0

   Dined on January 24, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Grace was a great server! We had a great dinner and great service😊
   

   Cutler'sResponded on January 31, 2025

   Thank you for taking the time to review Cutler's and providing feedback on your experience! We will be sure to share this with Grace. We hope to see you back soon!
   

   1 person found this helpful

3. R

   Rick

   Toronto1 review

   3.0

   Dined on January 12, 2025

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 4

   Plates were not brought out at same time. One of the 4 got his appetizer 10 min before the rest. Same for the mains and vegetables were ice cold.
   

   Cutler'sResponded on January 31, 2025

   Thank you for taking the time to review your experience at Cutler's. We would like to apologize for the less than satisfactory experience, and will relay this review to our team to avoid these issues in the future! We hope to have you back soon!
   

   1 person found this helpful

4. I

   Ian

   Columbus1 review

   1.0

   Dined on December 6, 2024

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 1

   The wait was horrible. I was in there for an hour and ten minutes for only a drink a plate of food and a bill. It took them 20 minutes just to bring the bill and I didn't even get my change because I had to leave before they could bring it. The staff also never really paid attention to us
   

   Cutler'sResponded on December 29, 2024

   Thanks so much for taking the time to review Cutler's! We deeply apologize that you encountered such a long wait, and will relay this review to our team to avoid these issues in the future! We hope to have you back soon!
   

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5. C

   Caryl

   Columbus1 review

   5.0

   Dined on October 31, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A well run company with great service and expertly prepared cuisine.
   

   Cutler'sResponded on November 1, 2024

   Hi Caryl. Thanks so much for taking the time to review Cutler's! We really appreciate your positive review and look forward to having you back soon!
   

   1 person found this helpful

6. J

   John VIP

   Indiana2 reviews

   3.0

   Dined on October 19, 2024

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 1

   It's a shame because I really wanted to like this place because there are so few nice dining experiences in this collage town. Our server was awesome, but the food was below average. The Shrimp on the Rocks - shrimp cocktail tasted like they just pulled it from a Kroger frozen food bag. The general atmosphere was lacking, the lights were way to bright for an evening meal.
   

   Cutler'sResponded on October 25, 2024

   Hi John. Thank you for taking the time to review Cutler's. We are so sorry to hear that you had a poor experience with our cuisine, and hope that you may give us another shot in the future! We have taken this feedback into consideration, and would like to improve upon this experience. Looking forward to seeing you again!
   

   1 person found this helpful

7. T

   Thomas

   Richmond1 review

   4.0

   Dined on October 12, 2024

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 3

   Our meal at Cutler's last Saturday was excellent in terms of the food. Everything tasted great! Our server was very nice, but we waited long periods before being served our drinks, bread course, and main course. The cost was average for the area.
   

   Cutler'sResponded on October 25, 2024

   Hi Thomas. Thanks so much for taking the time to review Cutler's! We deeply apologize for the delay in receiving your food and will relay this information to our kitchen staff to attempt to avoid these issues in the future. We hope to see you again soon!
   

   1 person found this helpful

8. J

   Jenny

   Charleston3 reviews

   3.0

   Dined on September 17, 2024

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 3

   We went on a Tuesday evening and it wasn’t very busy. Our server never refilled our water glasses , he never came back to check if everything was ok. He took quite awhile for him to take our credit card when paying the bill.
   

   Cutler'sResponded on October 25, 2024

   Hi Jenny. Thanks so much for taking the time to review Cutler's! We appreciate the positive review of our food and apologize for your subpar experience with service. We hope you will consider us in the future for a better overall experience!
   

   1 person found this helpful

9. d

   dotti VIP

   Pittsburgh15 reviews

   3.0

   Dined on September 14, 2024

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 2

   Not fancy but good food. It was parents weekend and they were swamped with business. Staff was hustling but staff and kitchen seemed overwhelmed. We waited 45 minutes for our dinners. Wait staff was pleasant but clearly over worked. Convenient location within the hotel and a short walk to the stadium.
   

   Cutler'sResponded on October 25, 2024

   Hi Melanie! Thanks so much for taking the time to review Cutler's! We really appreciate the feedback and plan to expedite our service in the future so that we are better-prepared for event weekend business. We look forward to having you back soon!
   

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10. B

    Bob VIP

    Columbus2 reviews

    5.0

    Dined on September 14, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Food quality was amazing. Atmosphere was casual, not stuffy.
    

    Cutler'sResponded on October 25, 2024

    Hi Melanie! Thanks so much for taking the time to review Cutler's! We really appreciate the positive feedback and look forward to having you back soon!
    

    1 person found this helpful