Earls Kitchen + Bar - Downtown Denver

Review summary

1. B

   Bill

   Denver

   5 reviews

   3.0

   5 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 5

   Let me start by saying we typically love Earls for the ambiance, food, and service! Unfortunately we must have chosen a bad night to have a family dinner here after our movie. Even though the restaurant was pretty empty when we arrived it took about ten minutes to add a chair to a four top and get us seated after our reservation, this should have been our first clue they were understaffed for the evening. I’m guessing something happened with a staff shortage being two days after Thanksgiving. Our waitress was in charge of a party of 12 and a party of five when we arrived. After we were seated it took another ten minutes before our waitress was able to bring water to the table and introduce herself. I don’t blame the waitress at all for any of this or the following. As a matter of fact she was very attentive and cheerful when she was around but wasn’t receiving very much help. By the time our drinks made it to the table we were just ready to order and she was now in charge of the 12-top, 5-top, our 5, another three 4-tops, and a 2-top. None of the other staff were helping with food, drinks, or refills until it was almost too late. Our food came out and it was good and everything was correct, just several sides were lukewarm after likely sitting in the kitchen for who knows how long. When our food was delivered, every drink and both water carafes were empty and finally someone came to help with that but we never saw anyone again until we were ready for the check and it was too late to assist with the food. While this was all happening, two tables did get up and directly ask the bar for drinks and the check. There were two bar tenders working very hard but I think one could have handled all the people in the restaurant at this point. Overall we definitely did not get what we paid for this evening and that’s unfortunate. The only other waitress we saw appeared to just have a few 3 & 4-tops and there were about 5 people seated at the bar. We’ll definitely be back
   

   Is this helpful?

   Report
2. J

   Jake

   Chicago

   7 reviews

   5.0

   7 reviews

   Dined on November 21, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service and great quality food! We will be back again.
   

   Earls Kitchen + Bar - Downtown DenverResponded on November 22, 2024

   Hi Jake, Thank you for the amazing 5-star review! We're thrilled you enjoyed your experience at Earls Downtown Denver. Can't wait to have you back for more delicious moments! Best regards, The Earls Downtown Denver Team
   

   Is this helpful?

   Report
3. A

   Adam

   Anchorage

   3 reviews

   5.0

   3 reviews

   Dined on November 19, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Popped in for casual drinks & apps before dinner. Had a great time.
   

   Earls Kitchen + Bar - Downtown DenverResponded on November 26, 2024

   Hi Adam, Thank you for the amazing 5-star review! We're thrilled you enjoyed your experience at Earls Downtown Denver. Can't wait to have you back for more delicious moments! Best regards, The Earls Downtown Denver Team
   

   Is this helpful?

   Report
4. B

   Betsy

   Memphis/West TN

   47 reviews

   vip
   5.0

   47 reviews

   Dined on November 17, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Delicious food. Pork chop was very lean and so a little dry. Steaks were great. Seafood platter also delicious.
   

   Earls Kitchen + Bar - Downtown DenverResponded on November 18, 2024

   Hi, Thank you for the great review! We're thrilled you enjoyed your experience at Earls Downtown Denver. Can't wait to have you back for more delicious moments! Best regards, The Earls Downtown Denver Team
   

   Is this helpful?

   Report
5. D

   Darryl

   Denver

   10 reviews

   5.0

   10 reviews

   Dined on November 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were all very pleased about the food and margaritas! The California rolls were the best I have ever tasted! The wagyu rolls were excellent! The ahi tuna bowl was delicious and healthy! The service was spot on and friendly. She asked us about our plans for the evening and we told her we were going to a concert at 7 pm. She acknowledged that she would make sure we would be served in plenty of time.
   

   • 
   • 

   Earls Kitchen + Bar - Downtown DenverResponded on November 14, 2024

   Hi Darryl, Thank you for the amazing 5-star review! We're thrilled you enjoyed your experience at Earls Downtown Denver. Can't wait to have you back for more delicious moments! Best regards, The Earls Downtown Denver Team
   

   Is this helpful?

   Report
6. D

   Darren

   Denver

   7 reviews

   5.0

   7 reviews

   Dined on November 13, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing service!!!! Food was excellent. Great location with very cool second level. Close to parking Earls has it all.
   

   Earls Kitchen + Bar - Downtown DenverResponded on November 22, 2024

   Hi Darren, Thank you for the amazing 5-star review! We're thrilled you enjoyed your experience at Earls Downtown Denver. Can't wait to have you back for more delicious moments! Best regards, The Earls Downtown Denver Team
   

   Is this helpful?

   Report
7. B

   Barb

   Denver

   36 reviews

   vip
   3.0

   36 reviews

   Dined on November 12, 2024

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   We went to Earl’s Kitchen on a Monday before attending a concert at the Paramount, since it was right across the street. When we ordered we told our server that we were under a bit of a time crunch due to arriving late because of traffic and parking. We then proceeded to wait a long time with no food arriving until we realized we weren’t going to have time to eat it. Our waitress helpfully provided to-go boxes and apologized for the kitchen being slow. We ate some and then packed up the rest , and our server volunteered to keep them in the fridge till after the concert. All 4 of us enjoyed the food - I had the pork chop , 2 people had soft tacos, and the last had an entree salad and all were good.
   

   Earls Kitchen + Bar - Downtown DenverResponded on November 22, 2024

   Hi Barb, Thank you for the great review! Your feedback means a lot. We're committed to making your next visit even more exceptional. Best regards, The Earls Downtown Denver Team
   

   Is this helpful?

   Report
8. C

   Christopher

   Denver

   6 reviews

   4.0

   6 reviews

   Dined on November 10, 2024

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   The experience was very nice. Our waitress was very kind. We were celebrating our wedding in a staycation nearby and so we got a few drinks for free and another small desert. The food however was much colder than I would have liked and our steaks were more of a $25 quality rather than $60. The cheesecake and the little treat were dry and just not a great dinner for the price.
   

   Earls Kitchen + Bar - Downtown DenverResponded on November 19, 2024

   Hi, Thank you for the great review! Your feedback means a lot. We're committed to making your next visit even more exceptional. Best regards, The Earls Downtown Denver Team
   

   Is this helpful?

   Report
9. F

   Franklin

   Denver

   2 reviews

   5.0

   2 reviews

   Dined on November 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Was very good overall. Downtown Denver is a disaster, but don't hesitate to dine at Earl's if you have a good reason to visit area.
   

   Earls Kitchen + Bar - Downtown DenverResponded on November 14, 2024

   Hi Franklin, Thank you for the amazing 5-star review! We're thrilled you enjoyed your experience at Earls Downtown Denver. Can't wait to have you back for more delicious moments! Best regards, The Earls Downtown Denver Team
   

   Is this helpful?

   Report
10. J

    Jeni

    Minneapolis

    11 reviews

    5.0

    11 reviews

    Dined on November 6, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The chicken on the southwestern salad was so good. Everyone in my group loved all of the food they had and our server was amazing! Will definitely be back!!
    

    Earls Kitchen + Bar - Downtown DenverResponded on November 8, 2024

    Hi Jeni, Thank you for the amazing 5-star review! We're thrilled you enjoyed your experience at Earls Downtown Denver. Can't wait to have you back for more delicious moments! Best regards, The Earls Downtown Denver Team
    

    Is this helpful?

    Report