Firefly Restaurant

Review summary

1. H

   Harry

   San Francisco

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   Not a great evening at all. The Maître D wore sweats and tennis shoes, never said hello, how are you, just said our table is ready upstairs. We were exactly on time for our 7:45 reservation. Then we received drinks and an appetizer and sat around waiting for the next hour. Meanwhile several parties finished up their meals, the waiter people cleared the tables and sat new parties. 45 minutes later and all the new parties were served drinks, appetizers and meals. We were falling asleep. After 1 hour and 15 minutes our food arrived. I told the waitress it was poor taste to serve all the party's that arrived 1/2 after us before serving us. She said it was due to our large party. We had 5 people. Since when is 5 people a large party? We sat right in the middle of the upper large room, hard to miss. All night the staff kept busy running around but no one ever stopped by our table to check on us. So for the chef to think it was okay to make us wait an hour before cooking our meals, for the waitress to do nothing to to sort things out, for our meals arriving 1 hour and 15 minutes later, I can only say we were all tired, and disappointed. The food wasn't worth the hassle. My meatloaf had some artificial smoke flavoring added to it which was overwhelming and not appreciated. We live 2 blocks away and have frequented this restaurant often, but honestly, for 468.00 it would have been better to stay home and cook ourselves. Firefly used to have a great staff. We won't be recommending Firefly anymore. I am 66 years old, and this was the first time in my life I refused to leave a tip. They lost out on $80.00. I believe tips are earned, not guaranteed, and I have a low bar. Firefly was just that bad last night.
   

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2. R

   Rachel

   VIP

   San Francisco

   5 reviews

   5.0

   5 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Food and service were great! We do appreciated how the menu works for people who are omnivores, vegans, lactose-intolerant, gluten-free…and everything was DELICIOUS. We loved that everyone could find something to eat, and we could even share appetizers with restrictions. The wine list is also fantastic, loved the Chenin Blanc we ordered. Service was attentive and warm, decor is timeless. Firefly is a classic SF spot for a reason!
   

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3. G

   Gloria

   VIP

   San Francisco

   77 reviews

   5.0

   77 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful spot for a group New Year’s Eve dinner !
   

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4. A

   Aaron

   San Francisco

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This place is an absolute gem. So many great meals and memories here with hopefully many more to come ♥️
   

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5. R

   Ruth

   VIP

   San Francisco

   11 reviews

   5.0

   11 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Kudos to the whole staff for help with our reservation and accommodating our 1 year old companions. Brilliant move to bring them chiefs tools to entertain them before the food came. And as always the food was terrific!
   

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6. A

   Abby

   San Francisco

   12 reviews

   5.0

   12 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful as always, one of the best in San Francisco!
   

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7. M

   Michelle

   San Francisco

   5 reviews

   5.0

   5 reviews

   Dined on December 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We love Firefly! The food is always delicious and they are extremely vegan friendly. We can go out for a meal and have several options to choose from. The service is always great; we really like the people who work there and the atmosphere is lovely. It’s perfect for a date night or a fun meal with friends. Firefly is our favorite local spot and it’s a treat to come back again and again.
   

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8. S

   Stephen

   San Francisco

   9 reviews

   3.0

   9 reviews

   Dined on December 28, 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   The food was good, but our service was sub-optimal. Took a long time for a server to engage with us, and then there was inadequate check in during the meal just to see if everything was OK. After we all finished our main courses, no one checked back with us to see if anyone was interested in getting dessert, so we had to flag down a server to bring us the tab. not the level of service we have come to expect from Firefly.
   

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9. S

   Steven

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined on December 22, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Exceptional good, great service, didn’t feel rushed at all. Server made some excellent g suggestions for both food and drink. It’s a lovely place and we will be back.
   

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10. L

    Lynn

    VIP

    San Francisco

    7 reviews

    5.0

    7 reviews

    Dined on December 21, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    My favorite go to restaurant in SF! Everyone is very friendly and the food is consistently delicious. Great service. Cozy ambiance. ❤️
    

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