Founders Inn Swan Terrace Grill

Review summary

1. LC

   LanaCrimdelaCreme

   New York City

   12 reviews

   5.0

   12 reviews

   Dined on February 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were seated in a nice area, the waitress was very attentive and even though they lacked some items on menu I ended up getting what I wanted because they worked with me. Food was excellent and we really enjoyed our time. Overall we were very happy with our choice so I would definitely recommend this place for a date or even just nice fine dining
   

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2. V

   Valerie

   Richmond

   1 review

   5.0

   1 review

   Dined on February 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Each time that I’ve visited has been an exceptional experience. Today was no different! From the Host and the grand entrance to each of my servers, everything was perfect! I was immediately greeted with a smile and upon prompt seating our service took our drink order. The food was absolutely delicious. I especially enjoyed the salmon, crab cakes, and greens. No room for dessert! Simply the best!
   

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3. A

   Andy

   Richmond

   1 review

   2.0

   1 review

   Dined on February 15, 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 5

   Attended Valentine’s Day special. Single seating, so everyone was seated at same time. Soup and salad were great, but then we got forgotten. When other people were getting to go boxes we still had not received our entrees. I went and asked the server who was chatting with the hostess. She said our meal would be right out but never moved. Then 10 minutes later we complained again and they finally brought out our steaks which were cold and tough. My bride was now fed up and asked for to go boxes so we could leave and at least give the dog a treat. They apologized, took the food back, “confirmed” it was cold and eventually brought us hot food, but by that point the night was spoiled and we again asked for to go boxes. The manager apologized several times and offered a gift certificate for a Sunday brunch instead of comping the meal.
   

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4. M

   Moe

   San Francisco

   8 reviews

   3.0

   8 reviews

   Dined on February 15, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   The food was ok. Main course was not hot and a little rubbery. The staff was nice and the atmosphere was a little loud but cute with the piano music playing in the background. Over all it was ok. I would not make a reservation for valentines here again but this was just one event. We’ve enjoyed other events and brunch and those were far better. Despite the lackluster experience, I would dine here again, just not a special occasion/holiday period as the problem could be their struggle with mass production…
   

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5. J

   Joey

   Richmond

   2 reviews

   4.0

   2 reviews

   Dined on February 15, 2025

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   The ambience was great as well as the service. However, the food looked as if it had been sitting for a while. The food was not hot but mildly cold. The salad we were served was fantastic.
   

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6. S

   Stephanie

   Richmond

   14 reviews

   4.0

   14 reviews

   Dined on February 15, 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   It was a beautiful time, but they definitely seem shortstaffed. It was taking a while for all the tables to get their food at the same time with it being five courses. No fault of servers though. Our service was fantastic and Bree was great to speak with and helping coordinate our reservation.
   

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7. B

   Barbara

   VIP

   Richmond

   5 reviews

   5.0

   5 reviews

   Dined on February 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Ms Emily is such a joy. Whenever I was to take a special meeting, I request to be in her section. So kind and on the ball. She really makes our experience perfect every time for many, many years now. Today was no exception. My only request is that you bring back the nicer hot tea flavors. My favorite thing is hot tea by the fireplace and I was disappointed to learn that the tea choices had been severely cut to very basic earl gray, mint, lemon or chamomile. There used to be orange, apple crisp (my fav!) and more. Also, the honey was previously so much nice. Today the food was wonderful..but I definitely felt the corners being cut on my tea service. Please consider brining that elevated experience back. :)
   

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8. S

   Sam

   Washington DC

   10 reviews

   5.0

   10 reviews

   Dined on January 26, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great ambience. Elegant and peaceful atmosphere in a colonial type setting. Located inside Hilton owned Founders Inn, which is a colonial type setting. Came here for Sunday All You Can Eat (AYCE) brunch buffet. Not bad selection. Had raw oysters, cocktail shrimp, smoked salmon, crab cakes; fresh fruit, deserts which range from cheesecake to fresh bread pudding; prime rib carving station, turkey and pork bacon and sausage, omlette bar, salmon, mash potatoes etc etc..., . Live piano player. Beautiful hotel and outside courtyard to walk around in. Server, Emily, was very sweet and attentive. Would come again.
   

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9. M

   Marsha

   Richmond

   3 reviews

   3.0

   3 reviews

   Dined on January 7, 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 5

   Service was good. Food was fair. Ambience was excellent.
   

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10. T

    Tiffany

    Richmond

    2 reviews

    4.0

    2 reviews

    Dined on December 29, 2024

    1. Overall 4
    2. Food 3
    3. Service 5
    4. Ambience 4

    If you visit, ask for Stephen or his mother. The kindest and sweetest souls you will ever meet!!! I have no review for the meal, I will just say, I will not be returning.
    

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