Franck's

Review summary

1. M

   Marilyn

   Salt Lake City

   1 review

   5.0

   1 review

   Dined on December 12, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   reservation was on time and the food was excellent. The waiter was helpful in making suggestions and service was good.
   

   Franck'sResponded 7 days ago

   Dear Marilyn, Thank you for such an excellent review of your dining experience at Franck's. We will certainly share your compliments with our entire staff. They will be delighted to know your meal was perfectly prepared and that you found our hospitality to be so thoughtful and attentive. Thank you again for your generous remarks, and we hope to see you often. Warm Regards, Franck's Management
   

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2. L

   Lorraine

   Salt Lake City

   1 review

   5.0

   1 review

   Dined on December 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   From using the valet, to the excellent waitress service, the deliciously prepared food to the charming ambience. I would highly recommend this restaurant to anyone wanting a fine dining experience.
   

   Franck'sResponded on December 9, 2024

   Dear Lorraine, Since Franck's first opened, we have strived to make our name synonymous with a fantastic dining experience, and we are delighted to know you enjoyed our comfortable atmosphere, excellent service, and amazing food. Thank you for your recommendation, and we look forward to serving you again! Warm Regards, Franck's Management
   

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3. J

   Justin

   VIP

   Salt Lake City

   41 reviews

   5.0

   41 reviews

   Dined on December 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We love Franck’s! They always do such a good job. We started with the tomato danish, which was very unique and tasty. Cocktails were such a fun fall spin on old classics. I had the lamb shank, which was fall off the bone perfect and the complexity of the rest of the dish makes exploring and mixing and matching elements a journey of discovery. My partner had the mushroom pasta. With 5 different types of mushrooms, the textures and flavors were also a delight to the mouth. Malbec and Zin were good pairings for our mains.
   

   Franck'sResponded on December 8, 2024

   Dear Justin, Thank you for the excellent review. We are thrilled you loved your time at Franck's. We enjoyed sharing our love of hand-crafted cocktails, unique dishes, and stellar hospitality. It was our pleasure to have you with us, and we hope to see you again soon. Warm Regards, Franck's Management
   

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4. K

   Kurt

   VIP

   Salt Lake City

   56 reviews

   5.0

   56 reviews

   Dined on December 2, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service and wonderful food. We will be back again and again.
   

   Franck'sResponded 7 days ago

   Dear Kurt, Thank you for sharing about your wonderful evening dining at Franck's! We are delighted to hear that your entrees were expertly prepared and that you were pleased with our friendly and thoughtful service. It was a pleasure having you, and we all look forward to seeing you again soon. Warm Regards, Franck's Management
   

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5. S

   SandyLee

   Salt Lake City

   5 reviews

   5.0

   5 reviews

   Dined on November 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Thanksgiving is always extra special when we go to Francks
   

   Franck'sResponded on November 29, 2024

   Dear SandyLee, We are pleased knowing you have dined at Franck's on several occasions and you had an excellent experience each time. We appreciate you taking the time to post a wonderful review. We enjoy having you and look forward to serving you again soon. Warm Regards, Franck's Management
   

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6. F

   Fred

   Salt Lake City

   20 reviews

   5.0

   20 reviews

   Dined on November 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Second time enjoying Thanksgiving at Franck’s and there definitely will be more. An incredible four course meal with wonderful combinations of flavors. Service as always was top notch. Already decked out in Christmas decorations which just added to the ambiance.
   

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   Franck'sResponded on November 29, 2024

   Dear Fred, We enjoy offering our guests a simple, elegant atmosphere combined with delicious food served by our devoted staff. Thank you for leaving your review and for the generous remarks. Thank you also for choosing to dine with us again. We look forward to our next opportunity to serve you again at Franck's. Warm Regards, Franck's Management
   

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7. D

   David

   Salt Lake City

   4 reviews

   3.0

   4 reviews

   Dined on November 28, 2024

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 5

   My mistake was visiting Franck's for the first time during a "Special Occasion" like Thanksgiving. I've always wanted to go. It would have been better to come when they were serving their regular menu. Having said that, the service and ambience was wonderful. The food was a disappointment. The presentation, for the most part, was great. The flavors were odd. Everyone in my party had nothing good to say about the soup. For the price paid, I was hoping for a grand experience with flavor all with the familiarity of Thanksgiving. Even the turkey course had something a bit off, which ultimately made the experience a disappointment. I really doubt that any of us will return to Franck's.
   

   Franck'sResponded on November 30, 2024

   Dear David, We are so glad you enjoyed our beautiful restaurant and outstanding service, but we are disappointed that your meal did not meet your expectations. We always do our absolute best to deliver only the finest food to our guests, but we understand you were dissatisfied with your Thanksgiving meal. We will speak with our culinary staff and chef about your concerns to ensure that all of our menu items continue to be as spectacular as we know they can be. Thank you for choosing us, and we do hope you will come to see us soon and try our menu again; we are sure our cuisine can match your pleasant experience with our staff. Warm Regards, The Management Team at El Chorro
   

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8. M

   Melissa

   Salt Lake City

   7 reviews

   4.0

   7 reviews

   Dined on November 28, 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 3

   The flavor is always a marvel, and we love coming to Franck's as our holiday destination. I forgot again this year, to bring my own bottle of wine. Unfortunately, the quality of the wine selection (by the glass) was disappointing - Riesling was acidic and had to send it back. I replaced it with 20 year Graham's and was bitter. I suspect it's more of a storage issue because these selections are reliable options at other restaurants. Sadly, there was a hair in my dessert. I know Franck's can be better!! Just for the originality in flavor selections, I always recommend Franck's.
   

   Franck'sResponded on December 2, 2024

   Dear Melissa, We genuinely regret that you did not enjoy your visit with us this time. Our food, made with fresh and local ingredients, normally receives great reviews, and it was disappointing to read that our restaurant did not exceed your expectations. We will share this with our culinary team, and we would love for you to return so we can show you the hospitality for which we are known. Thank you for taking the time to provide a review, and we hope to see you again soon. Warm Regards, Franck's Management
   

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9. K

   Kathryn

   Salt Lake City

   2 reviews

   4.0

   2 reviews

   Dined on November 23, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Franck's ambiance, service and food are excellent. The only problem is a lack of vegetarian dishes.
   

   Franck'sResponded on November 24, 2024

   Dear Kathryn, What a pleasure reading your comments! We enjoy offering our guests a simple, elegant atmosphere combined with delicious food served by our devoted staff. Having said that, we have taken additional note of your observations and will share this accordingly to enhance our guest satisfaction. It was our pleasure having you at Franck's, and we hope to see you again soon. Warm Regards, Franck's Management
   

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10. E

    Emily

    Nashville

    1 review

    5.0

    1 review

    Dined on November 20, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Franck’s was a beautiful, unique, tasty experience! I would love to return.
    

    Franck'sResponded on November 21, 2024

    Dear Emily, We are devoted to creating a memorable dining experience with world-class service and a friendly atmosphere met with calculated flavor combinations using only the freshest ingredients. We are pleased that you loved your visit. Thank you for the wonderful rating of Franck's. We look forward to welcoming you back soon. Warm Regards, Franck's Management
    

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