George V at Ashford Castle

Review summary

1. J

   Jev

   Kent

   1 review

   3.0

   1 review

   Dined 4 days ago

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 5

   The George V Restaurant at Ashford Castle offers a truly magical atmosphere, especially during the festive season. The elegant Christmas decorations, the historic castle setting, and the warmth of the fireplace create a charming and luxurious ambiance that makes the visit feel special from the moment you arrive. While the atmosphere was impeccable, the overall experience fell short in other areas. The food, unfortunately, was inconsistent. The scallops were overcooked and overwhelmed by a chaotic plate presentation, while the winter salad impressed with its fresh ingredients and creative dressing. The black sole fillet was cooked well but accompanied by two types of potatoes, making it feel less refined, more akin to pub fare than fine dining. Desserts were limited to mousses and soufflés, with no cakes or other creative options, highlighting the need for a skilled pâtissier to add variety and finesse to the menu. Service, though attentive in some respects, did not meet the standards expected of such a prestigious venue. Key oversights included: Coats were not taken upon arrival, an unusual omission in a high-end setting. Wine was served only after the food had been brought to the table, disrupting the natural flow of the meal. Basic fine dining etiquette was missing. For instance: Serving and clearing from incorrect sides. Crossing into guests' personal space rather than walking around the table. Stacking plates while clearing. Not replacing dropped napkins promptly. Additionally, the waiting staff lacked the refinement and poise expected at such an establishment, detracting from the overall sense of occasion. That said, we appreciated Manager Andrej's warm attention and the thoughtful anniversary treat, which added a personal touch to the evening. However, given the steep pricing, the value for money was disappointing. The quality of both food and service does not justify the high cost, leaving us feeling that the experience lacked the polish and exc
   

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2. m

   melyssa

   VIP

   Orlando

   8 reviews

   5.0

   8 reviews

   Dined on November 13, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our experiences experience was amazing!! The food was superb!
   

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   George V at Ashford CastleResponded on December 5, 2024

   Dear Melyssa, Thank you kindly for your email, I am delighted to read you enjoyed your experience in the George V Dining Room. We do hope we get the opportunity to welcome you back to Ashford Castle. Warm Regards Dermot Fetton Director of Food & Beverage
   

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3. E

   E

   New York City

   80 reviews

   3.0

   80 reviews

   Dined on November 12, 2024

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 2

   Lovely setting and menu. Gracious service. Food varied from excellent (starters: onion soup) to disappointing (choc mousse dessert). But the presence of a couple (having the 5 course tasting dinner, of course) with a screaming, loud, disruptive baby throughout their two hour dinner was extremely annoying to many diners and highly inappropriate. There should be a minimum age restriction of 13 in a restaurant this elegant and expensive - diners do not expect, nor should they have to tolerate, this disturbance in such a place. The maitre d’ told us he was terribly sorry but there was nothing he could do. A rule would solve this problem.
   

   George V at Ashford CastleResponded on December 5, 2024

   Dear E, Thank you for your feedback. We’re glad you enjoyed the setting, menu, and service, though we’re sorry the chocolate mousse didn’t meet expectations. We also sincerely apologize for the disruption during your visit. We understand how important a calm atmosphere is and appreciate your suggestion regarding a minimum age policy. We hope to welcome you back for a more seamless experience in the future. Warm regards, Dermot Fetton
   

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4. D

   Dorothy

   Nashville

   2 reviews

   5.0

   2 reviews

   Dined on October 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Best Ireland experience! Beautiful grounds, lovely service, and the food is amazing!!! Staff is attentive and chefs are top notch. Go here if you can!
   

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   George V at Ashford CastleResponded on October 24, 2024

   Dear Dorothy, Thank you so much for your wonderful review! We're delighted that you had such an amazing experience with us. Our team takes great pride in providing attentive service and exceptional food, and we're so glad it made your visit memorable. We hope to welcome you back to our beautiful grounds soon! Warm Regards Dermot Fetton Director of Food & Beverage
   

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5. m

   megan

   VIP

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined on October 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Highly recommend dinner at George V while staying at Ashford Castle. It is the epitome of fine dining.
   

   George V at Ashford CastleResponded on October 24, 2024

   Dear Megan Thank you so much for your kind recommendation! We're thrilled to hear that you enjoyed your dining experience at George V. Providing the epitome of fine dining is what we strive for, and we're so pleased it added to your stay at Ashford Castle. We look forward to welcoming you back in the future! Warm Regards Dermot Fetton Director of Food & Beverage
   

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6. L

   Lummie

   Richmond

   7 reviews

   5.0

   7 reviews

   Dined on October 9, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent dinner and experience! We really enjoyed. A little pricy but great!
   

   George V at Ashford CastleResponded on October 24, 2024

   Dear Lummie, Thank you kindly for your review, We're thrilled to hear that you enjoyed your dining experience with us. We strive to provide excellent food and a memorable atmosphere, and we appreciate your feedback. We hope to welcome you back again soon! Warm Regards Dermot Fetton Director of Food & Beverage
   

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7. K

   Kathy

   Minneapolis

   16 reviews

   5.0

   16 reviews

   Dined on September 16, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Dining at George V was a once in a lifetime experience. It as such a pleasure to dine in both a historical and beautiful dining room. The service was impeccable and we enjoyed our meal very much.
   

   George V at Ashford CastleResponded on October 3, 2024

   Dear Kathy, Thank you for sharing your wonderful experience dining at George V. We are delighted to hear that you enjoyed both the historic beauty of our dining room and the quality of service provided by our team. It is truly our pleasure to create memorable experiences for guests, and we are thrilled that your meal exceeded expectations. We hope to have the honour of welcoming you back for another unforgettable experience in the future. Warm regards, Dermot Fetton Direct of Food & Beverage
   

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8. V

   Vanessa

   New York City

   70 reviews

   5.0

   70 reviews

   Dined on August 26, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Such an amazing experience! Highly recommend! It was the perfect birthday celebration
   

   George V at Ashford CastleResponded on August 30, 2024

   Dear Vanessa, Thank you so much for celebrating your special day with us and for your kind words! We're thrilled to hear that you had an amazing experience and that it made your birthday celebration perfect. It’s always our goal to create memorable moments, and we’re honoured to have been a part of yours. We hope to welcome you back again soon for more great times! Warm Regards Dermot Fetton Director of Food and Beverage
   

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9. CE

   ChristineE

   VIP

   Greater Boston

   16 reviews

   5.0

   16 reviews

   Dined on August 18, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   This is the second time I’ve dined here. The first was in 2022 and I did not think I. Could have had a better meal. Except this time they outdid even that. Everything is cooked to perfection and carefully balanced to provide the most wonderful bites. Cannot recommend highly enough.
   

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   George V at Ashford CastleResponded on August 30, 2024

   Dear Christine, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your second visit even more than the first. It’s an honor to know that our efforts to create a memorable dining experience stood out to you. We take great pride in carefully preparing each dish to perfection, and your kind words mean the world to us. We look forward to welcoming you back again soon. Warm Regards Dermot Fetton Director of Food & Beverage
   

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10. B

    Bill

    VIP

    New York City

    6 reviews

    5.0

    6 reviews

    Dined on July 21, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The food, service, attention to detail were all spot on. A truly remarkable experience.
    

    George V at Ashford CastleResponded on July 24, 2024

    Dear Bill, Thank you for your kind words! We are delighted to hear that the food, service, and attention to detail made your visit truly remarkable. Our team strives to create exceptional experiences for our guests, and your feedback means a lot to us. We look forward to welcoming you back to Ashford Castle soon. Warm Regards Tyler Brits
    

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