Grand Met

Review summary

1. R

   Riz VIP

   Dallas30 reviews

   4.0

   Dined on February 8, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   It is a restaurant in a hotel… But it is probably the best restaurant in a chain hotel. The quality of the food, the quality of service, and the atmosphere make it far more pleasant than the typical hotel restaurant. Kudos to the grand Hyatt and the grand Matt and their management and staff. I live in Dallas and still go there to eat once in a while because of this.
   

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2. s

   sharon

   San Francisco95 reviews

   5.0

   Dined on January 29, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Mattie our server was excellent! She was professional and fun! Great evening and the best loaded hamburger ever!! Perfectly cooked. Great chef.
   

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3. D

   David

   Dallas42 reviews

   5.0

   Dined on January 29, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service and great food. So convenient for travelers.
   

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4. K

   Kimberly VIP

   New York City4 reviews

   5.0

   Dined on January 27, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This has got to be the best restaurant in any airport hotel in the US. Delicious steak, perfectly cooked and seasoned. Nice drinks. Very impressed
   

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5. D

   David VIP

   Kansas City95 reviews

   4.0

   Dined on January 22, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Very good hotel restaurant. The chef does a great job and waitstaff is friendly and efficient.
   

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6. RB

   RobinB

   Phoenix5 reviews

   5.0

   Dined on August 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   I was very happy with our meal. The wine recommendation was spot on, filet was wonderful, along with the potatoes, mushroom and soup. Highly recommend
   

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7. A

   Annie

   Las Vegas25 reviews

   5.0

   Dined on August 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service wonderful and food excellent. We always eat here when we’re staying at the grand Hyatt a night before a flight. It won’t disappoint you!
   

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8. GG

   GirlGourmet VIP

   Atlanta25 reviews

   5.0

   Dined on July 27, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Staff and food were amazing. Only downside was we came during our layover and then the security gate for re-entry was overrun and understaffed. We missed our flight
   

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9. OT

   OpenTable Diner

   Dallas1 review

   5.0

   Dined on June 5, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent choice for lunch. Requested quiet table in back for a lunch meeting. Perfect!!
   

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10. OT

    OpenTable Diner

    Dallas1 review

    5.0

    Dined on May 12, 2024

    1. Overall 5
    2. Food 5
    3. Service 3
    4. Ambience 5

    Will definitely go again, but will NOT use OpenTable. There must be some glitch in the system between you and the restaurant. The only reservations OpenTable showed as available was 1:30. When we arrived, they were surprised because they close at 2 and would have to rush us, or alternatively, sit us in their lounge with small tables that would be uncomfortable for our 75 year old guest of honor. They certainly had many available tables and confirmed that if we had booked with them, or just walked in, we would have been able to sit right away at an earlier time. We wanted the earlier time anyway! It just did not show as available. So the poor rating for service is not their fault. The servers had been working all day and wanted to cash out. If not for using OpenTable, we would have had good communication and a much more enjoyable experience.
    

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