Granite City Food & Brewery - Northville

Review summary

1. B

   Beth

   Detroit

   1 review

   3.0

   1 review

   Dined 7 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Food was just ok, nothing special. Overpriced for bland food, wouldn’t recommend.
   

   Granite City Food & Brewery - NorthvilleResponded 2 days ago

   Hi Beth, Thank you for sharing your feedback about your recent visit. I’m sorry to hear that the food did not meet your expectations and felt overpriced to you. Your comments are important to us as we strive to enhance our menu and overall guest experience. I appreciate your input and hope you'll consider giving us another chance in the future. We’re always looking to improve and provide our guests with great meals. Thank you for your understanding!
   

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2. G

   Gina

   Detroit

   2 reviews

   5.0

   2 reviews

   Dined on November 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, atmosphere and service! I love coming here!
   

   Granite City Food & Brewery - NorthvilleResponded 2 days ago

   Hi Gina, thank you for your wonderful review! We're thrilled to hear that you love the food, atmosphere, and service. Your support means a lot to us, and we look forward to welcoming you back for another great experience soon!
   

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3. T

   Theresa

   Detroit

   4 reviews

   3.0

   4 reviews

   Dined on November 12, 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   Very disappointed with our waiter!!.. not personable— didn’t listen to our order no added comments. Where to find specials or friendly comments. NOW SHOCKED MOST OF ALL ON THE Aluminum Coming OFF AS WE CUT THE COOKIE PAN!!!!!! Why wasn’t the pan sprayed with non stick remover??? On my husband & I first visit, we were very impressed with waitress & food. Need major improvements!!!
   

   Granite City Food & Brewery - NorthvilleResponded 2 days ago

   Hi Theresa, Thank you for sharing your experience. We're truly sorry to learn about your recent disappointment with the service and the issue with the cookie pan. Your feedback is invaluable, and we will address these concerns with our team to ensure improvements are made. We appreciate your input and hope to have the opportunity to provide you with a better experience on your next visit. Thank you!
   

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4. J

   Justine

   Los Angeles

   1 review

   2.0

   1 review

   Dined on November 3, 2024

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 4

   Food wasn’t as delicious as I remembered. Beef was ruff when I went back for a different cut, the meat was greasy . Fruit was not sweet and the cinnamon buns were hard. I shared that it was my husband 70th birthday, nothing was special. I will not be coming back, enough is enough
   

   Granite City Food & Brewery - NorthvilleResponded on November 8, 2024

   Hi Justine, thank you for sharing your feedback about your recent visit. I'm truly sorry to hear that the food did not meet your expectations, especially during such a special occasion for your husband’s birthday. We strive to provide a memorable dining experience, and it seems we missed the mark this time. Your comments about the beef, fruit, and cinnamon buns will be addressed with our kitchen team. We appreciate your input and hope you might reconsider visiting us again in the future. Thank you!
   

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5. H

   Heather

   New York City

   25 reviews

   vip
   5.0

   25 reviews

   Dined on November 2, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Highly recommend pairing the Octoberfest beer if it’s still on tap with your entree. The spinach and artichoke dip is a great way to start too.
   

   Granite City Food & Brewery - NorthvilleResponded on November 8, 2024

   Thank you for the wonderful review, Heather! We're thrilled to hear that you enjoyed pairing the Octoberfest beer with your entree and loved the spinach and artichoke dip. Your recommendations will surely help other guests have a great experience. We look forward to welcoming you back soon for more delicious food and drinks! Cheers!
   

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6. C

   Christie

   Detroit

   22 reviews

   5.0

   22 reviews

   Dined on October 13, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Nadine took care of us and we had a party of 7, we were celebrating a birthday. She was excellent, kept coffee & beverages filled, dirty plates were removed promptly, and she was on top of everything. Cannot say enough about awesome Nadine was. Disappointing there are no desserts of any kind. The food was all delicious and fresh but I don't care for the caramel rolls and those are the only choice.
   

   Granite City Food & Brewery - NorthvilleResponded on October 17, 2024

   Thank you for your fantastic review, Christie! We're delighted to hear that Nadine provided excellent service for your birthday celebration. It’s great to know she kept everything flowing smoothly for your party. We appreciate your feedback about the dessert options and will certainly take it into consideration. We look forward to welcoming you back for more delicious food and memorable experiences in the future! Cheers!
   

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7. B

   Beverly

   Detroit

   5 reviews

   4.0

   5 reviews

   Dined on October 11, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Food and service was good. We were seated in an area that was cold and very loud.
   

   Granite City Food & Brewery - NorthvilleResponded on October 13, 2024

   Thank you for your feedback, Beverly! We're thrilled to hear that you enjoyed the food and service. We apologize for the discomfort caused by the cold and loud seating area. Your comments are valuable to us as we strive to improve our guests' experiences. We hope to welcome you back soon for an even better visit!
   

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8. LR

   LisaR

   Detroit

   5 reviews

   5.0

   5 reviews

   Dined on October 6, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were celebrating my Dads 90th birthday. Food was delish. Cinnamon rolls to die for. Our server was great and even brought Dad a birthday cookie. Really enjoyed it. Thank you
   

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9. C

   Cynthia

   Detroit

   1 review

   2.0

   1 review

   Dined on October 5, 2024

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 1

   Food was almost an hour late, and when we got our food it tasted like it was rushed the mashed potatoes were hard and in solid slices. We love granite city but it wasn’t our best experience this time around.
   

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10. K

    Karla

    Detroit

    29 reviews

    vip
    2.0

    29 reviews

    Dined on September 28, 2024

    1. Overall 2
    2. Food 2
    3. Service 4
    4. Ambience 2

    I had higher expectations about this place. My husband and I went out for dinner, but we had a very disappointing experience. First, despite the restaurant being empty, we were seated all the way to the back in a corner, jammed next to a table with about 10 teenagers, and an area with dirty dishes and brooms. My husband ordered one of their house beers and I ordered their house hard seltzer. Both tasted like watered down fountain drinks. We ordered boneless wings and the chicken tasted old and chewy. Megan B our waitress did great and tried her best but the place and the experience was definitely lacking.
    

    Granite City Food & Brewery - NorthvilleResponded on October 5, 2024

    Hi Karla, thank you for sharing your experience at Granite City Brewery. We're truly sorry to hear that your visit didn't meet your expectations. It’s disappointing to learn about the seating arrangement and the quality of your drinks and food. We appreciate your recognition of Megan's efforts, and we'll address the concerns you've raised with our team to ensure improvements. Your feedback is important to us, and we hope you might consider giving us another chance in the future. Thank you again for your comments!
    

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