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Hard Rock Cafe - Philadelphia, Philadelphia, PA

Hard Rock Cafe - Philadelphia

3.6
3.6
752 Reviews
$30 and under
American

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2 people
7:00 PM
Booked 36 times today
Experiences are available.
  • Lively
  • Great for creative cocktails
  • Kid-friendly
Hard Rock Cafe is a global phenomenon with 185 cafes that are visited by nearly 80 million guests each year. The first Hard Rock Cafe opened on June 14, 1971, in London, England, and from there the brand has expanded to major cities and exotic locations around the world.

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Private dining

Private dining

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Dining areas

Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    American
  • Hours of operation
    Mon–Thu, Sun 11:30 am–10:00 pm Fri, Sat 11:30 am–11:00 pm
  • Phone number
    (215) 238-1000
  • Payment options
    AMEX, Diners Club, Discover, JCB, Mastercard, Visa
  • Dress code
    Casual Dress
  • Private party facilities
    Social events, sports groups, school trips & everything in between. We offer custom menus based on your group size and guarantee a great time. We've done it all from birthdays and weddings to corporate parties and networking events. We’ll make it a night that everyone will remember!
  • Private party contact
    Tara Justice : (215) 238-1000 ext. 49201
  • Neighborhood
    Center City
  • Cross street
    N. 12th St.
  • Parking details
    Discount parking available at Standard Parking Garage located at 11th & Filbert Street next to the Hilton Garden Inn. Make sure to bring your parking ticket to the cafe to be stamped to receive the $10 discounted rate.
  • Public transit
    Steps away from the Market East Station, Market Frankford El, Broad Street line and major bus routes
  • Additional
    Banquet, Bar/Lounge, Beer, Cafe, Cocktails, Delivery, Entertainment, Full Bar, Gluten-free Options, Late Night, Non-Smoking, Patio/Outdoor Dining, Private Room, Takeout, View, Wheelchair Access, Wine
Gift card

Gift card

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Experiences

  • *NEW* Messi Kids Meal - Available Now!!

    Multiple dates available
    Get your Limited Edition Captain Messi Collectable Toy with purchase of any Messi Kids Meal. Don't forget to shop the new Messi Kids collection in the Rock Shop & online at shop.hardrock.com
    *NEW* Messi Kids Meal - Available Now!! Photo
  • Celebrate Together- Holiday Season Special Menu

    $35.00 per person

    Dec 1, 2024 - Dec 31, 2024
    Pick 2 for $35 | Pick 3 for $41 Salad Course - Choice of Caesar or Berry Salad | Main Course - Choice of Baby Back Ribs, Chicken Milanese, Grilled Salmon, Chicken Blue Cheese Flatbread, Steak & Frites, Classic Smash Burger, Mushroom Swiss Burger, Cranberry Burger | Dessert Course- Caramel Apple Cheesecake| Add on Cocktails: Sleighride Sangria $14 Blackberry Rocker $15
    Celebrate Together- Holiday Season Special Menu Photo
  • GAME DAY MENU

    Dec 29, 2024 only
    Cheer on Your Favorite Team with us and our Game Day Menu Tailgate Menu Offerings | Pick 2 for $25. 3 for $35, 4 for $45 Food Offerings Classic Nachos Wings Boneless Wings All-American Sliders Fried Chicken Sliders Onion Ring Tower Jumbo Soft Pretzel Loaded Tater Tots Beverage Packages Super Pour 5 Bottled Beers for $25 25 Bottled Beers for $100 **Tax and Gratuity not included**
    GAME DAY MENU Photo

Offers

  • Happy Hour!

    Multiple dates available
    Sun - Sat - 5:00 PM - 7:00 PM
    Join us weekdays from 5pm-7pm for Happy Hour Food Deals: -$8 Nachos, Traditional Wings, Boneless Wings & Jumbo Pretzels -$10 Fried Chicken Sliders, Loaded Tater-Tots, & All American Sliders Drink Deals: -$5 Domestic Drafts -$6 Import Drafts -$6 Single Liquor Well Drinks -$7 Select Wines & Cocktails Happy Hour Menu available in Bar and Lounge

    Happy Hour! Photo

What 752 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.6
3.6 based on recent ratings
  • 3.6Food
  • 3.8Service
  • 3.7Ambience
  • 3.5Value

NoiseModerate

Loved For

  • Philadelphia

    Kid-friendly

Review summary

AI-generated from verified diner reviews
Hard Rock Cafe - Philadelphia offers a vibrant atmosphere with "upbeat and fun" music and a tasty drink selection. While some guests noted slow service and issues with air conditioning, others praised the "phenomenal and exceptional" service from specific staff. The Impossible Burger and drinks receive positive mentions, though menu prices can be high.

752 Reviews
  1. Pascal

    Dallas

    1 review

    3.0

    1 review

    Dined 2 days ago

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 3
    Vous avez pas pris ma réservation en compte alors que je suis venu
    Hard Rock Cafe - PhiladelphiaResponded 1 day ago
    Hello Pascal, On behalf of our Philadelphia management team , we extend our sincerest apologies on your experience while dining at our cafe. If you could provide our team with more details on your experience while dining at our cafe, we are dedicated to hearing guests concerns that will help our cafe improve on how we service our guests. Thank you for your time and happy holidays.

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  2. Steven

    Philadelphia

    1 review

    4.0

    1 review

    Dined 3 days ago

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 5
    Good vibe. Great music. Good portions. Good food. Went on a busy night. Service was slow but couldn’t blame server. Needed more staff.
    Hard Rock Cafe - PhiladelphiaResponded 1 day ago
    Hello Steven, Thank you for this feedback!! On behalf of our management team we appreciate you taking the time to tell us about your experience. Transparently, staffing has been on the forefront of our daily goals lately and our team has been working around the clock to have proper staffing that will drive high quality guest interactions. It is our hope that once you return to our cafe, we will be able to deliver a unique and high quality experience that meets the level of amplified service we strive for. Thank you for your time.

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  3. Deanna

    VIP

    New York City

    84 reviews

    2.0

    84 reviews

    Dined on December 14, 2024

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 2
    Long long wait food, drink I got after my dinner! My bday dinner ughhh..no time for dessert. Dirty menus. Cold in there even being far from doors. Cold draft. No pickle with my burger. Just overall not thrilled and usually I Luv hardrock

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  4. Dave

    VIP

    Philadelphia

    18 reviews

    2.0

    18 reviews

    Dined on December 14, 2024

    1. Overall 2
    2. Food 2
    3. Service 4
    4. Ambience 2
    Our server was wonderful, but obviously overwhelmed and embarrassed by the errors of her staff. Our orders were completely wrong, saturated in spices and sauces, and worse than we could have imagined. We've been here several times and it was fine, this was horrible.

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  5. Heather

    New York City

    2 reviews

    5.0

    2 reviews

    Dined on December 12, 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    Our server Asisan was very nice and efficient. He was working very hard to cater to all his tables. He did a great job!
    Hard Rock Cafe - PhiladelphiaResponded on December 15, 2024
    Thank you, Heather for the review and for taking the time to let us know your feed back on your server. Come back and see us again soon.

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  6. Jamison

    Philadelphia

    1 review

    4.0

    1 review

    Dined on December 8, 2024

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 5
    Food was great. Our server was great. Kitchen was slow. There was no utensils or cups available. So we had to wait for those items
    Hard Rock Cafe - PhiladelphiaResponded on December 15, 2024
    Thank you, Jamison for taking the time to share your feed back. We will order more cups and utensils in order to not have this problem in the future. Thank you very much for letting us know the issues and also letting us know what you enjoyed. Come see us again soon.

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  7. Michael

    Toronto

    2 reviews

    2.0

    2 reviews

    Dined on December 7, 2024

    1. Overall 2
    2. Food 1
    3. Service 1
    4. Ambience 4
    This place is getting bad. It was a very busy Saturday night, but it took over an hour to get our food. Drinks were slow, and the steak was unedible so it was sent back. We've been eating here as a family tradition since our kids were little. This was the last! Service and bad food are not worth it anymore.
    Hard Rock Cafe - PhiladelphiaResponded on December 8, 2024
    We are sorry to hear about your experience, Michael. That is not our standard and we hope you give us another chance in the future.

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  8. Anthony

    Philadelphia

    2 reviews

    1.0

    2 reviews

    Dined on December 1, 2024

    1. Overall 1
    2. Food 2
    3. Service 3
    4. Ambience 2
    Waited forever for mediocre food. Way overpriced. And a terrible beer selection.
    Hard Rock Cafe - PhiladelphiaResponded on December 3, 2024
    We are so sorry to hear about your experience! We do have 21 different kinds of beers and are sorry to hear none of them were to your liking. We do have a great happy hour Monday - Friday from 5-7. Come try us for the discounted prices some time.

    1 person found this helpful

  9. Kyle

    Philadelphia

    8 reviews

    1.0

    8 reviews

    Dined on November 30, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    The Hard Rock Cafe used to be a go-to restaurant for our family of five. However, our recent experience has completely shattered our trust in their commitment to customer safety. One of their most commonly ordered sides, the French fries, had its recipe changed to include eggs—a top 9 allergen—and there was absolutely no notification to alert patrons of this major change. After repeatedly questioning our waitress about the safety of the meal we planned to order for our child with an egg allergy, it took three attempts to uncover that the fries now contain eggs. Only when we insisted on speaking directly to the chef did we learn that the recipe had been "recently" altered. The fact that such a critical change was neither reflected on the menu nor communicated to the staff is not just careless—it’s dangerous. As a parent of a child with food allergies, I am appalled by this negligence. The failure to notify customers of such a significant change could result in life-threatening reactions like anaphylaxis. I urged the chef to ensure that any future recipe changes involving allergens be clearly disclosed on the menu, as this oversight could have had catastrophic consequences. For a restaurant of this caliber, I expect far better. Transparency and accountability are non-negotiable when it comes to the safety of your patrons. This incident has left us unable to trust Hard Rock Cafe, and I hope no other family has to face such an unnecessary risk.
    Hard Rock Cafe - PhiladelphiaResponded on December 8, 2024
    Hello Kyle, We do take allergies very seriously and I apologize for any confusion the night you dined with us. We will continue to go over the importance of allergies to our staff and make sure they know what allergens are in what foods to make it easier communication next time. I will recommend to corporate that they list these things on the menu as well. Once again, I'm sorry for your experience

    1 person found this helpful

  10. Jim

    Philadelphia

    12 reviews

    3.0

    12 reviews

    Dined on November 29, 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 3
    First, our party of 4 was there at 1pm on Black Friday. Because of that and even with our waiter literally running to his tables, our food took an hour to arrive. I believe that they were short staffed and it created delays everywhere. The food is always pretty good and predictable. It was a pretty good experience over all.
    Hard Rock Cafe - PhiladelphiaResponded on December 1, 2024
    Thanks for your feedback, Jim. I'm sorry in the delay for your food. This is definitely not our normal practice and we hope you come see us again soon.

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FAQs

Hard Rock Cafe - Philadelphia offers delivery in partnership with Uber Eats. Hard Rock Cafe - Philadelphia also offers takeout which you can order by calling the restaurant at (215) 238-1000.

Hard Rock Cafe - Philadelphia is rated 3.6 stars by 752 OpenTable diners.

Hard Rock Cafe - Philadelphia does offer gift cards which you can purchase here.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people
7:00 PM
Booked 36 times today
Experiences are available.

Order delivery or takeout

Google Map for Hard Rock Cafe - Philadelphia

1113 Market St, Philadelphia, PA 19107

Dining areas

Additional information

  • Cross street
    N. 12th St.
  • Neighborhood
    Center City
  • Hours of operation
    Mon–Thu, Sun 11:30 am–10:00 pm Fri, Sat 11:30 am–11:00 pm
  • Price
    $30 and under
  • Cuisines
    American
  • Dining style
    Casual Dining
  • Dress code
    Casual Dress
  • Parking details
    Discount parking available at Standard Parking Garage located at 11th & Filbert Street next to the Hilton Garden Inn. Make sure to bring your parking ticket to the cafe to be stamped to receive the $10 discounted rate.
  • Public transit
    Steps away from the Market East Station, Market Frankford El, Broad Street line and major bus routes
  • Payment options
    AMEX, Diners Club, Discover, JCB, Mastercard, Visa
  • Additional
    Banquet, Bar/Lounge, Beer, Cafe, Cocktails, Delivery, Entertainment, Full Bar, Gluten-free Options, Late Night, Non-Smoking, Patio/Outdoor Dining, Private Room, Takeout, View, Wheelchair Access, Wine
Gift card

Gift card

Send gift cards instantly by email or print to present in person.

Send a gift card
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