High Steaks - Thunder Valley Casino Resort

Review summary

1. C

   Claudia

   Los Angeles

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 5

   While the ambiance was lovely, the food came out lukewarm and was disappointing. It was my sons 21st birthday. After receiving our appetizer, it took 55 minutes to receive our main course. The server did come out once to let us know we were behind a large party and that's what was taking so long but that was it. Main courses finally arrive the potatoes au gratin literally had congealed cheese on top and the potatoes themselves were cold. I couldn't even eat two bites. My scallops were lukewarm and gummy and smelled quite fishy. Scallops should not smell fishy. Nothing as unappetizing as eating bad fish. I ate one and left the rest. The creamy spinach was good but too salty. And my son said his ribeye was good but he was so starving at that point but he ate less than half. The server did remove the potatoes from the bill. Servers were nice so I really didn't want to complain but I doubt we would ever eat there again.
   

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2. A

   Amm

   San Francisco

   5 reviews

   vip
   3.0

   5 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 5

   The service was phenomenal however the food that I had wasn’t great. I had the prime rib and it was chewy seems like a bad cut. I also had their special seafood bouillabaisse and it was just horrible. It wasn’t soupy at all on top of that they put elbow/shell pasta which soaked up all the soup. That was a failure. And I felt really rushed.
   

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3. T

   Terri

   Sacramento

   6 reviews

   vip
   5.0

   6 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Alex was our server and he was very professional. Food was delicious!
   

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4. j

   joe

   Sacramento

   1 review

   4.0

   1 review

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Great time will go back again for another special occasion.
   

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5. S

   Steven

   Sacramento

   1 review

   5.0

   1 review

   Dined on November 30, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wife's King Crab was supper yummy, and had very large pieces, and mine were Scallops, that were big, and very tasty. Wine offerings were too expensive, IMO, and they should offer some budget reds and whites, [cheapest one that I saw, and ordered, was a half bottle at $38. Some of the cheapest were $10 a glass]. Have a few drinks, or glasses of vino before your dinner. Excellent food and service, overall.
   

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6. L

   Lisa

   Tahoe

   3 reviews

   5.0

   3 reviews

   Dined on November 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was amazing. You don't really go into a casino restaurant expecting amazing food, but this place was phenomenal. I got the 8 of filter mignon and it was like butter. Had the lemon cheesecake for dessert... Oh my gosh. It was so good. Expensive.... But it was the best meal I've had in a VERY long time!!!
   

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7. G

   Getald

   Denver

   37 reviews

   vip
   5.0

   37 reviews

   Dined on November 28, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Great menu, foie gras Magnafique’, solid wines by the glass, over the top customer service, pricey but quality is there. Disappointed in their dessert menu.
   

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8. R

   Rowena

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined on November 26, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The dinner was great, our server, Jose, was top-notch!!
   

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9. K

   Krystal

   Sacramento

   5 reviews

   5.0

   5 reviews

   Dined on November 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always great food and great times cat High Steaks!
   

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10. M

    Michelle

    Sacramento

    2 reviews

    2.0

    2 reviews

    Dined on November 24, 2024

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 3

    My husband and me went there to celebrate his birthday and our engagement from four years ago, which I mentioned in my reservation, however none of the request I made was acknowledged. I asked for a booth to commence the occasion and they didn’t even mention it and took us to a table and I had to ask for one and the Hostess to me to request it next time! The food (Steak & Salmon) was very bland! The waitress was non responsive to us celebrating two Special Occasions!!! We’ll pass in the future going back! Don’t mind paying for great food & service, but didn’t receive either.
    

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