Hugo's Oyster Bar

Review summary

1. A

   Angela

   Atlanta

   2 reviews

   2.0

   2 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 3
   3. Service 4
   4. Ambience 4

   The oysters was delicious. I had the catfish and collards. First it came out with the wrong side and then it came out placed on top of the collards which was in a bunch of juice there the fried fish was soaked inside the juice and the waiter ask me did I want a spoon to eat with which was weird because I never ate collars with a spoon but after trying to eat it I quickly understand why he offered it. This is called crispy catfish it was suppose to be crispy not soggy. Did I not mention the collards taste like glory collards in a can nothing worth 30.00. This restaurant is very expensive but does not live up to the hype. Definitely not worth the price or the hour drive it took us to drive one way to this restaurant.
   

   Hugo's Oyster BarResponded 1 day ago

   Good Afternoon! Thank you for taking time to leave a review. I would like to apologize for your most recent visit with us. I can assure you this is not the norm. Thank you for reaching out so we can grow and learn from your experience. I will make sure to pass along your feedback to the rest of the staff. I have reached out privately to get more information about your visit. I look forward to hearing from you! Best, Nichole Premo Assistant Manager
   

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2. J

   Jennifer

   Atlanta

   6 reviews

   5.0

   6 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and service is reliably excellent at Hugo’s! From the host to bartender to waiter…to chef A+! My favorites: oysters, flounder, shrimp stuffed with crab meat…bread pudding…yum!
   

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3. A

   Adam

   Coastal Georgia

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is one of the best restaurants in Georgia. My wife and I have been coming here for years. It’s wonderful
   

   Hugo's Oyster BarResponded 1 day ago

   Hi, Adam! Thank you for taking the time to leave us a review. I am thrilled to hear you enjoyed your overall dining experience with us at Hugo's. Thank you for sharing your feedback as I have passed this along to our team. We look forward to seeing you again soon! Best, Nichole Premo Assistant Manager
   

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4. J

   Jason

   Atlanta

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We love Hugo’s. We’ve been coming here for over 10 years. The food, service, and atmosphere are all great and exactly what my wife and I look for when we decide to have a special night out. The oysters are always on point - we always get the combo plate and have never been disappointed. I highly recommend you give Hugo’s a try.
   

   Hugo's Oyster BarResponded 1 day ago

   Hi, Jason! Thank you for taking the time to leave us a review. I am thrilled to hear you enjoyed your overall dining experience with us at Hugo's and that you chose us to celebrate such special occasions! Thank you for sharing your feedback as I have passed this along to our team. We look forward to seeing you again soon! Best, Nichole Premo Assistant Manager
   

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5. B

   Brenda

   Atlanta

   4 reviews

   5.0

   4 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Hugo’s is always great…great food, laid back, good service. Valentine’s Day dinner was next level. Hubby & I arrived for reservation, hostess gave me a red rose, they offered delicious themed drinks. The food was amazing and the chocolate mousse dessert was as beautiful as delicious. No rush, just great food and vibe❤️
   

   Hugo's Oyster BarResponded 1 day ago

   Hi Brenda! Thank you for taking the time to leave us a review. I am thrilled to hear you enjoyed another dining experience with us at Hugo's and that we can provide you with a level of food and service that continues to bring you back! Thank you for such great feedback as I will be sure to pass this along to our team. We look forward to seeing you again soon! Best, Nichole Premo Assistant Manager
   

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6. R

   Robert

   Atlanta

   4 reviews

   5.0

   4 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Service was excellent. Food was delicious. Highly recommend
   

   Hugo's Oyster BarResponded 1 day ago

   Thank you for leaving us a review! We are glad that we were able to give you and your family a positive dining experience. I will pass the kind words along to Hailey the rest of the staff and we look forward to your next visit! Best, Nichole Premo Assistant Manager
   

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7. S

   Susan

   VIP

   Atlanta

   23 reviews

   5.0

   23 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was absolutely the best meal ever. Chargrilled and raw oysters were so good! And the gumbo. We highly recommend and will return soon.
   

   Hugo's Oyster BarResponded 1 day ago

   Good afternoon and thank you for taking the time to leave us such a positive review! We are thrilled that you enjoyed your experience with. I will make sure to pass along the compliments to our team. We look forward to seeing you soon! Best, Nichole Premo Assistant Manager
   

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8. F

   Fabio

   VIP

   Atlanta

   14 reviews

   5.0

   14 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Food was very good, oysters and tuna tartare excellent, finger crab good. Chocolate cake very good
   

   Hugo's Oyster BarResponded 1 day ago

   Thank you for leaving us a review! We are glad that we were able to give you a positive dining experience. I will pass the kind words along to the rest of the staff and we look forward to your next visit! Best, Nichole Premo Assistant Manager Hugo's Oyster Bar Roswell
   

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9. M

   Mark

   San Francisco

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Best grilled oysters I’ve have ever had and the is including New Orleans. The flounder was delicious and well seasoned. Great place.
   

   Hugo's Oyster BarResponded 1 day ago

   Good afternoon, Thank you for taking the time to leave us such a positive review! We are thrilled that you enjoyed your experience with us and I will make sure to pass along the compliments to Chef Jaime and the rest of the staff. We look forward to seeing you soon! Best, Nichole Premo Assistant Manager
   

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10. J

    Jay

    Atlanta

    14 reviews

    3.0

    14 reviews

    Dined on February 7, 2025

    1. Overall 3
    2. Food 3
    3. Service 5
    4. Ambience 5

    Here are a few constructive complaints... 1 - Don't make every parking spot valet... especially when you spots are all visible and wrapped around the side and back of your building. Arrived early, asked Valet to let me pull my car into one of the many open spots, and give me the valet ticket. He refused. Crazy. Why do I need a sweaty young twenty year old dropping into my car seat, when there are plenty of open spots. 2 - When my dish arrived, crab stuffed shrimp... I ate one shrimp which was completely cold. Service apologized too dish back and said chef was working on the fix. Dish return, the same plate, after sitting under a heating lamp for five minutes. It was obvious due to a space missing and the food/shrimp count. No apology, no nominal discount to dish on bill, no new plating completely... just a warmed over cold plate of shellfish. This was very disappointing Last time I visited Hugo was before Covid. This past Friday we decided to give it a try. Would I return? Not based on these experiences.
    

    Hugo's Oyster BarResponded 6 days ago

    Good morning! Thank you for taking the time to leave us a review as I have passed along your feedback to Chef. We are making adjustments to protect the consistent quality of each dish and I sincerely apologize we did not pass expectations on your most recent visit. I would also like to apologize about for our valet service. Unfortunately it is necessary for our parking lot to be valet only for the safety of our guests belongings. I would love to offer you a complimentary valet card for your next visit with us. Best, Nichole Premo Assistant Manager
    

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