Isa's Bistro

Review summary

1. M

   Michael

   Atlanta Metro

   6 reviews

   3.0

   6 reviews

   Dined on September 20, 2024

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 3

   We had 4 appetizers. The ahi tuna nachos were the best followed by the bang bang shrimp and steak tips. The braised octopus was very chewy, not prepared well at all. Our server Nick was great.
   

   Isa's BistroResponded on September 23, 2024

   Michael, thank you for taking the time to leave a review. We're glad you enjoyed the ahi tuna nachos, and we thank you for your kind words about Nick! We appreciate your constructive feedback about the octopus; we'll pass your comments along to the kitchen team as we're always looking to improve our offerings. We hope you'll consider returning so we can have the opportunity to exceed your expectations on all fronts.
   

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2. A

   Amazing

   San Francisco

   23 reviews

   2.0

   23 reviews

   Dined on September 20, 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   The prime rib was way over cooked. We asked for med rare and the meat was well done the waiter never came back to check on us. I would never return here
   

   Isa's BistroResponded on September 23, 2024

   We appreciate you taking the time to share your feedback. We're truly sorry that your experience dining with us didn’t meet your expectations. We're disappointed to hear that the prime rib was not cooked as requested and about the lack of follow-up from our staff. We strive to provide excellent service and honor each guest's preferences exactly, and we apologize for falling short in both areas during your visit. Your concerns are important to us, and we will ensure that our kitchen and service teams address this issue. Thank you again for your feedback, and we hope you'll reconsider giving us another opportunity so we can better serve you.
   

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3. L

   Leslie

   Columbus

   28 reviews

   vip
   2.0

   28 reviews

   Dined on September 19, 2024

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   So disappointed. Hostess was bland and non welcoming. Was seated outside at a table with no setup., but the menu. Only one other table occupied. After 10 minutes as we were rising to leave as no one had been to our table, waitress arrived. We complained and she said “sorry, we are short staffed- do you know what you want?” Split the burger which was good, also ordered the beef tip appetizer which was virtually inedible: tough, over seasoned. Such a shame as it was a gorgeous evening to be outside in Asheville
   

   Isa's BistroResponded on September 20, 2024

   Leslie, thank you for sharing your feedback. We're truly sorry you had a disappointing experience dining with us; we understand how frustrating it is when a meal doesn't meet your expectations. We always strive to make our guests feel welcome and provide prompt service, and we regret that we fell short of our standards during your visit. We're happy to hear you enjoyed your burger, but we will take your feedback about your appetizer into account and pass it along to the kitchen team. We hope you'll consider giving us another chance so we can exceed your expectations on all fronts.
   

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4. C

   Chrissy

   Western NC

   1 review

   5.0

   1 review

   Dined on September 19, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Definitely visit this amazing eatery! Loved everything we ordered. Highly recommend the tuna lime nachos and the chicken and waffles. Goes great with a bottle of Pinot Grigio! Best meal I’ve hade in a long time. Service was amazing, too. Great location in the heart of town.
   

   Isa's BistroResponded on September 20, 2024

   Chrissy, thank you for taking the time to leave a review and for your recommendation! We're delighted you had an excellent time dining with us, it's always gratifying to know that a guest loved everything. Thank you for your compliments on your dishes, we're thrilled to hear that it was the best meal you've had in a long time. We hope to welcome you back again soon!
   

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5. E

   Edward

   San Francisco

   4 reviews

   5.0

   4 reviews

   Dined on September 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was exceptional, the ambience wonderful. What a romantic setting for a first date. Most importantly, the waitstaff allowed my date and I plenty of time to talk, get acquainted. We were never rushed through dinner like most places do. I'll definitely go back. One last thing, valet parking is available through the attached hotel and is free with validation. All-in-all, a very positive evening.
   

   Isa's BistroResponded on September 16, 2024

   Edward, thank you for your lovely review! We're so glad we were able to serve as a romantic setting for your first date and that you had an excellent experience. We appreciate your compliments about your meal, ambiance, and our servers, and we look forward to welcoming you back again!
   

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6. R

   Rob

   Las Vegas

   8 reviews

   5.0

   8 reviews

   Dined on September 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely spot with helpful and friendly staff. Good food!
   

   Isa's BistroResponded on September 12, 2024

   Rob, thank you for taking the time to leave a review! We're delighted you had an excellent time dining with us, and we appreciate your positive feedback about our staff and offerings. We hope to welcome you back again soon!
   

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7. T

   Timothy

   Charlotte

   4 reviews

   3.0

   4 reviews

   Dined on September 7, 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 2

   Interesting restaurant to experience, but not memorable. Doubtful I would return
   

   Isa's BistroResponded on September 9, 2024

   Timothy, we appreciate you taking the time to share your feedback. We're sorry to hear that you weren't fully satisfied with your experience dining with us. If there are any specific comments you'd like to share, please feel free to reach out directly as we're always looking to improve. We hope you'll reconsider giving us another chance so we can provide you with a memorable experience that exceeds your expectations!
   

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8. P

   Paige

   Central Coast

   12 reviews

   vip
   5.0

   12 reviews

   Dined on September 6, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a wonderful dining experience. The food was top-notch as was service and ambience. However, I lived in France for a year and it’s definitely not a French restaurant.🤣
   

   Isa's BistroResponded on September 9, 2024

   Paige, thank you for taking the time to leave a review! We're thrilled you had a wonderful time dining with us, and we appreciate your positive feedback about our food, ambiance, and service. We hope to welcome you back again soon!
   

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9. C

   Carol

   Raleigh

   3 reviews

   5.0

   3 reviews

   Dined on September 1, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I love that isa’s has vegan options that are creative and delicious. Nick our server was attentive and helpful.
   

   Isa's BistroResponded on September 4, 2024

   Carol, we appreciate you taking the time to share your thoughts. We're thrilled that you had an excellent time dining with us. Thank you for your positive feedback about our vegan options! We'll be sure to pass along your kind words to Nick. We hope you'll return to enjoy another meal with us soon!
   

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10. OT

    OpenTable Diner

    Cancun

    1 review

    1.0

    1 review

    Dined on September 1, 2024

    1. Overall 1
    2. Food 1
    3. Service 2
    4. Ambience 3

    That was the worst dining experience I’ve ever had!!! Terrible food, pretty mediocre service. The total for three people was almost $100 for three egg breakfasts. Worst experience ever ! Just a tourist trap!
    

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    Isa's BistroResponded on September 4, 2024

    Thank you for taking the time to share your feedback. We're truly sorry to hear that you were disappointed by your dining experience. We strive to uphold a consistently high standard for our guests, and we understand that it's frustrating when a meal doesn't meet your expectations. If you have any specific feedback about your meal, please feel free to share it with us; we're always working to improve our offerings. Thank you again for your input, and we hope we might have the opportunity to make things right in the future.
    

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