J. Gilbert’s – Wood Fired Steaks & Seafood – Glastonbury

Review summary

1. N

   Newfoodieinglastonbury

   Greater Boston

   20 reviews

   5.0

   20 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Awesome, as always! Had the Seafood Mixed Grill - loved it!
   

   J. Gilbert’s – Wood Fired Steaks & Seafood – GlastonburyResponded today

   Thanks for the feedback! We're thrilled to hear that you loved your experience, especially the Seafood Mixed Grill! It's always a pleasure to serve our valued guests like you. We appreciate your high ratings and kind words about our food, service, and value. We can't wait to welcome you back for another awesome experience!
   

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2. N

   Neil

   New York City

   7 reviews

   5.0

   7 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Server (Caleb C) was extremely helpful and nice. Food was outstanding, as usual. The only thing is that the rewards (for birthday) is only $25.00, even though the price of the meals have gone up.
   

   J. Gilbert’s – Wood Fired Steaks & Seafood – GlastonburyResponded today

   Neil, thank you for the 5 stars! We appreciate the feedback and are so glad you enjoyed your time with us. Looking forward to your next visit!
   

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3. J

   Jim

   New York City

   1 review

   5.0

   1 review

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great birthday celebration!! As always, the food is delicious.
   

   J. Gilbert’s – Wood Fired Steaks & Seafood – GlastonburyResponded today

   Thanks for the review, Jim! We're thrilled to hear that you enjoyed your birthday celebration with us. It's wonderful to know that our food met your expectations. We strive to make every visit a special occasion, and your feedback lets us know we're doing our job. Looking forward to your next visit!
   

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4. L

   Lucy

   New York City

   8 reviews

   5.0

   8 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   Our dinner at J Gilbert’s in Glastonbury was amazing! We enjoyed everything immensely in front of the warm fireplace. Our server chatted us up to ensure he got a good tip which he did indeed. However, after paying our bill he acted like he didn’t know us. He passed my husband several times while he waited for me from the restroom and no smile, no thanks again for coming, no nothing. J Gilbert’s should send him back to customer service training, especially for an upscale place like that. We will remember that next time we go in.
   

   J. Gilbert’s – Wood Fired Steaks & Seafood – GlastonburyResponded today

   Hello Lucy, We're so glad to hear that you had an amazing experience with us. It's wonderful to know that you enjoyed our food and warm atmosphere. We sincerely apologize for the lapse in attention you experienced from our team after you finished dining. We strive to provide excellent customer service on every visit, from beginning to end. We appreciate your feedback and will definitely use it as a learning opportunity for our team. We look forward to making your next visit a perfect one. Best Regards, The Management Team
   

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5. N

   Nicholas

   VIP

   New York City

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food as always. Abraham was our waiter and he made this a truly exceptionally experience. We always enjoy the food and atmosphere and Abraham added to the experience with great recommendations and a service level that exceeded our expectations.
   

   J. Gilbert’s – Wood Fired Steaks & Seafood – GlastonburyResponded today

   Thanks for the review, Nicholas! We're thrilled to hear that you enjoyed your experience. It's wonderful to know that our food and atmosphere added to your special evening. We're also glad to hear that our team could exceed your expectations with their recommendations and service. We appreciate your feedback and look forward to welcoming you back soon!
   

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6. M

   Melissa

   New York City

   6 reviews

   3.0

   6 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   Main server was ok but not the higher level expected at a nice restaurant.
   

   J. Gilbert’s – Wood Fired Steaks & Seafood – GlastonburyResponded today

   Thanks for the review, Melissa. We're sorry to hear that you felt our service did not meet your expectations. At J. Gilbert’s, we strive to provide a high level of service and it seems we fell short this time. We appreciate your feedback and will use it to improve our service. We hope you’ll give us another chance to impress you in the future. We look forward to it! Best regards, The Management Team
   

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7. S

   Stacey

   VIP

   New York City

   9 reviews

   5.0

   9 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our favorite place for 25+ years. Consistently great food and service.
   

   J. Gilbert’s – Wood Fired Steaks & Seafood – GlastonburyResponded today

   Hey Stacey, we're absolutely thrilled to hear that J. Gilbert’s has been your favorite place for the past 25 years! Your continued support and satisfaction are truly appreciated. We're glad you enjoy our food and service. We hope to continue being your go-to spot for many more years to come. Thanks for your continued patronage and we look forward to serving you again soon. Best, The Management Team
   

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8. N

   Natasha

   Charleston

   3 reviews

   5.0

   3 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Phenomenal food, great ambience most of all the service was impeccable celebrated a best friend‘s birthday.
   

   J. Gilbert’s – Wood Fired Steaks & Seafood – GlastonburyResponded 3 days ago

   Thanks for the review, Natasha! We're thrilled to hear that you enjoyed our food, ambience, and service. It's wonderful to know that we could make your friend's birthday celebration special. We strive to provide an exceptional experience for all our guests and your feedback is a testament to our efforts. We look forward to welcoming you back for more wonderful meals and memorable experiences.
   

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9. O

   Oscar

   New York City

   3 reviews

   5.0

   3 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   As usual, fantastic execution on the steaks and wonderful seafood. Service staff is always top-notch!
   

   J. Gilbert’s – Wood Fired Steaks & Seafood – GlastonburyResponded 3 days ago

   Thanks for visiting us, Oscar! We're thrilled to hear that you enjoyed your experience. It's wonderful to know that our steaks and seafood hit the mark for you. We're also glad to hear that our service staff met your expectations. We strive to provide top-notch service to all our guests and your feedback is a testament to our efforts. We look forward to serving you again soon!
   

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10. D

    Donald

    New York City

    2 reviews

    5.0

    2 reviews

    Dined 6 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Everything was absolutely excellent. And had an exsquisit bottle of wine on discounted wine Mondays which I was not aware of. I would recommend this for a very very nice dinner out for anyone.
    

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    J. Gilbert’s – Wood Fired Steaks & Seafood – GlastonburyResponded 3 days ago

    Thanks for the feedback, Donald! We're absolutely thrilled to hear that you had an excellent experience. Your compliments about our food, service, and special wine offer are greatly appreciated. We're always here to provide a wonderful dining experience for all our guests. We look forward to welcoming you back for another nice dinner out soon!
    

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