J. Gilbert’s – Wood Fired Steaks & Seafood – Glastonbury

Review summary

1. M

   Michael

   New York City

   8 reviews

   5.0

   8 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderfully delicious food and a fantastic service experience
   

   J. Gilbert’s – Wood Fired Steaks & Seafood – GlastonburyResponded 1 day ago

   Thanks for the review, Michael! We're thrilled to hear that you enjoyed our food and service. It's wonderful to know that our team could provide a fantastic experience for you. We appreciate your feedback on the value, and we're always working to ensure we offer the best for our guests. We look forward to serving you again soon.
   

   Is this helpful?

   Report
2. M

   Mary

   New York City

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We went early, so the noise level was fine. Does get louder as the evening goes on. Food and service was too notch as we’ve come to expect. We were not disappointed and will be back.
   

   J. Gilbert’s – Wood Fired Steaks & Seafood – GlastonburyResponded 1 day ago

   Hello Mary, Thank you for your review and for choosing to dine with us. We're delighted to hear that you enjoyed our food and service. We're appreciative of your feedback regarding the increasing noise level that was a notch higher than expected. We appreciate your time and helpful words, as it helps us to improve towards a positive future. We're looking forward to welcoming you back soon. Best wishes, The Management Team
   

   Is this helpful?

   Report
3. T

   Tracy

   Connecticut

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent choice for our Christmas dinner. The service was amazing, it was very clean and the food was incredible! We will definitely return!
   

   J. Gilbert’s – Wood Fired Steaks & Seafood – GlastonburyResponded 3 days ago

   Thanks for visiting us, Tracy! We're thrilled to hear that you enjoyed your Christmas dinner. It's wonderful to know that our cleanliness and food made a positive impression on you. We're always here to provide excellent service and delicious food, so we're glad you'll be returning. We can't wait to serve you again soon!
   

   Is this helpful?

   Report
4. P

   Phyllis

   New York City

   3 reviews

   4.0

   3 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   Flavor of food was great as usual but my sea bass entre’ was luke -warm at best. The prime rib was supposed to be medium-rare but it was barely pink. It took longer than usual to receive our main entre’ (over an hour from when we ordered). Noise level was loud, hard to have a conversation. We’ve dined here many times, but this experience was our first with a holiday prefix menu , it was a little chaotic and service was not what I’m used to from this place. Won’t return for a prefix menu even though the choices were appropriate and varied.
   

   • 

   J. Gilbert’s – Wood Fired Steaks & Seafood – GlastonburyResponded 3 days ago

   Thanks for the feedback, Phyllis. We're glad to hear that you enjoyed our flavorful food, as always. We apologize for the inconvenience you experienced with the sea bass and the wait time for your main. We strive to provide a comfortable dining experience, and we'll definitely take your comments into consideration. We're saddened to hear about the negatives, but it helps us grow towards a better future and we thank you for this feedback. We hope to welcome you back for a better experience. Best, The Management Team
   

   Is this helpful?

   Report
5. K

   Kathleen

   Greater Boston

   62 reviews

   5.0

   62 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding venue for a Xmas meal. Truly enjoyed the experience.
   

   J. Gilbert’s – Wood Fired Steaks & Seafood – GlastonburyResponded 3 days ago

   Hello Kathleen, Thank you for choosing J. Gilbert’s for your Christmas meal and for leaving such a wonderful review. We're thrilled to hear that you enjoyed the venue and the overall experience. We look forward to welcoming you back for more memorable meals in the future. Best, The Management Team
   

   Is this helpful?

   Report
6. T

   Tracey

   VIP

   New York City

   93 reviews

   5.0

   93 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and service is always second to none. Our filets were cooked to perfection. Best steakhouse in Connecticut.
   

   Is this helpful?

   Report
7. OT

   OpenTable Diner

   Greater Boston

   3 reviews

   5.0

   3 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and service is always amazing. My favorite restaurant by far! Steak cooked to perfection.
   

   J. Gilbert’s – Wood Fired Steaks & Seafood – GlastonburyResponded 4 days ago

   Thanks for visiting us! We're thrilled to hear that you enjoyed our food and service. It's always a pleasure to serve you and we're delighted that we're your favorite restaurant! We appreciate your kind words and high ratings. We look forward to serving you again soon!
   

   Is this helpful?

   Report
8. A

   Adam

   VIP

   Atlanta Metro

   9 reviews

   5.0

   9 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server was awesome and he food is always delicious
   

   J. Gilbert’s – Wood Fired Steaks & Seafood – GlastonburyResponded 4 days ago

   Thanks for the review, Adam! We're thrilled to hear that you enjoyed your dining experience. It's wonderful to know that our food was the highlight of your visit. We strive to provide our customers with a memorable experience and your kind words affirm that we're on the right track. We look forward to welcoming you back soon!
   

   Is this helpful?

   Report
9. K

   Kimberly

   New York City

   5 reviews

   5.0

   5 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Time and time again, one of my favorite places to dine.
   

   J. Gilbert’s – Wood Fired Steaks & Seafood – GlastonburyResponded 4 days ago

   Thanks for the feedback, Kimberly! We're thrilled to hear that we are one of your favorite places to dine. It's always a pleasure to serve you and we're glad we could consistently meet your expectations. Your kind words mean a lot to us. We look forward to serving you again soon! Best, The Management Team
   

   Is this helpful?

   Report
10. M

    Mike

    New York City

    11 reviews

    5.0

    11 reviews

    Dined 6 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Excellent service and food. We go here quite often. You can’t beat the quality or service.
    

    J. Gilbert’s – Wood Fired Steaks & Seafood – GlastonburyResponded 4 days ago

    Thanks for the review, Mike! We're thrilled to hear that you enjoy our food and service. We take pride in providing top-notch quality, and we're glad you agree. We appreciate your continued patronage and look forward to serving you again soon!
    

    Is this helpful?

    Report