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Jacky's Waterplace Restaurant (Downtown, Providence), Providence, RI

Jacky's Waterplace Restaurant (Downtown, Providence)

4.5
4.5
1689 Reviews
$30 and under
Contemporary Asian

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2 people
7:00 PM
Booked 43 times today
  • Great for scenic views
  • Good for groups
  • Good for special occasions
Jacky's offers classic and contemporary Asian cuisines, including Chinese, Japanese, Thai, Vietnamese, Singaporean and more. Revamping traditional Szechuan, Hunan and Hong Kong style cuisines from a fresh perspective, along with the ingenious marriage of Chinese traditional and modern culinary cooking techniques, and presentation styles from the West make for a unique and eclectic dining experience.
If you do not see the time you'd like available on OpenTable.com, please feel free to call us directly and we will do our best to accommodate.

Order delivery or takeout

Dining areas

Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    Contemporary Asian, Sushi, Pan-Asian
  • Hours of operation
    Lunch Mon–Fri 11:30 am–3:00 pm Dinner Mon–Thu 3:00 pm–9:30 pm Fri 3:00 pm–10:30 pm Sat 12:30 pm–10:30 pm Sun 12:30 pm–9:30 pm
  • Phone number
    (401) 383-5000
  • Website
    http://www.jackyswaterplace.com/
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Business Casual
  • Executive chef
    Lu, JingLong
  • Catering
    We cater all special events Eastern and Western style.
  • Private party facilities
    Corporate Meetings, Pharmaceutical Events, Banquets, etc.
  • Location
    200 Exchange Street, Providence, RI 02903
  • Neighborhood
    Providence
  • Cross street
    Stillman Street
  • Parking details
    For Lunch time, customer can park at the open parking lot (Citizens Bank Parking Plaza) we offer parking at a discounted rate. In the evening starting at 5pm everyday, we offer complimentary valet parking service.
  • Public transit
    We are located at 200 Exchange Street, Providence, RI. Our restaurant is directly under the Luxury Waterplace Condo spaces.
  • Additional
    Banquet, Bar/Lounge, Beer, Cocktails, Counter Seating, Delivery, Full Bar, Gluten-free Options, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, View, Wheelchair Access, Wine
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Menu

View menu on restaurant's website

What 1,689 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.5
4.5 based on recent ratings
  • 4.5Food
  • 4.5Service
  • 4.6Ambience
  • 4.3Value

Noise • Moderate

Loved For

  • Rhode Island

    Healthy

  • Rhode Island

    Lively

  • Providence County

    Good for groups

  • Providence County

    Healthy

  • Providence County

    Great for scenic views

  • Providence County

    Lively

Review summary

AI-generated from verified diner reviews
Jacky's Waterplace Restaurant in Downtown Providence offers a "beautiful atmosphere" with a cozy and scenic view of the river, perfect for special occasions. The sushi and Asian cuisine consistently receive praise for being "outstanding" and "amazing," while the service is often described as "super friendly" and attentive. Despite occasional service delays, the overall experience is enhanced by convenient valet parking and a welcoming environment.

1,689 Reviews

  1. Jane

    Philadelphia

    8 reviews

    3.0

    8 reviews

    Dined 2 days ago

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 5
    This is a review for lunch, not dinner. After two mediocre-to-bad experiences, I will not go for lunch again. There is no bartender on duty, and waiter had NO idea how to make a drink; after two tries, we gave up. Had to wait 20-25 minutes for an appetizer that clearly was not available/ready for lunch. Fried rice (ordered off t he menu, not part of the “Lunch” menu) was dry and dull. Waiter seemed inexperienced and had difficulty understanding us (one of us is Chinese); we had to explain things over and over. And please, lose the robot delivering the food—at least turn off its voice if you must have it carry. Super annoying., felt like the surveillance robot at Stop and Shop. I have previously had good experience with dinner, but now am worried.

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  2. Jamie

    St. Louis

    1 review

    5.0

    1 review

    Dined on December 14, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    amazing experience and beautiful place! Will definitely be back!

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  3. Steven

    Greater Boston

    1 review

    3.0

    1 review

    Dined on December 8, 2024

    1. Overall 3
    2. Food 3
    3. Service 5
    4. Ambience 3
    Bar tender Peterwas awesome in spite of a full bar and no other help Never lost his cool just kept moving

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  4. Sennen

    VIP

    Greater Boston

    2 reviews

    5.0

    2 reviews

    Dined on December 7, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We had an amazing meal, sushi rolls were incredible

    Is this helpful?

  5. John

    VIP

    Greater Boston

    26 reviews

    5.0

    26 reviews

    Dined on December 1, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Excellent Asian food, very good service. Beautiful atmosphere and easy to get to location.

    Is this helpful?

  6. Mike

    VIP

    Greater Boston

    30 reviews

    4.0

    30 reviews

    Dined on November 17, 2024

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 5
    Food was fantastic. Bartender made great cocktails. My only gripe was the surprise $20 parking fee, which didn’t even include the tip.
    Jacky's Waterplace Restaurant (Downtown, Providence)Responded on November 19, 2024
    Valet is complimentary, You did not have your parking validated, please contact United Valet directly

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  7. Greg

    Greater Boston

    1 review

    5.0

    1 review

    Dined on November 13, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great food and service. Convenient vallet parking.

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  8. James

    VIP

    Rhode Island

    117 reviews

    4.0

    117 reviews

    Dined on November 10, 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    We were seated early at a very nice window table and our server was very busy but professional and knowledgeable. I didn’t see any new items on the menu to try but here are so many all the time that I can always find something interesting and tasty to try. My cocktail and my spouse’s wine was good. Relatively small pours for the price if you order by the glass but bottle price is a better value. We had another couple in our party and they enjoyed their meals as well Valet parking is easy, efficient and performed with a friendly demeanor. I love the salt water fish tank in the lobby area-I missed it last time because it was being serviced

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  9. OpenTable Diner

    New York City

    2 reviews

    5.0

    2 reviews

    Dined on November 9, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Really good quality sushi especially salmon. We order 2 Salmon lovers and sashimi regular. Our server is very kind and will definitely come back. Very romantic views with the water views.

    Is this helpful?

  10. Steven

    VIP

    Greater Boston

    4 reviews

    5.0

    4 reviews

    Dined on November 9, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Shelly and team were all wonderful. Definitely are favorite place to eat.

    Is this helpful?

FAQs

Jacky's Waterplace Restaurant (Downtown, Providence) offers takeout which you can order by calling the restaurant at (401) 383-5000.

Jacky's Waterplace Restaurant (Downtown, Providence) is rated 4.5 stars by 1689 OpenTable diners.

Jacky's Waterplace Restaurant (Downtown, Providence) does offer gift cards which you can purchase here.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people
7:00 PM
Booked 43 times today

Order delivery or takeout

Google Map for Jacky's Waterplace Restaurant (Downtown, Providence)

200 Exchange Street, Providence, RI 02903

Dining areas

Additional information

  • Cross street
    Stillman Street
  • Neighborhood
    Providence
  • Hours of operation
    Lunch Mon–Fri 11:30 am–3:00 pm Dinner Mon–Thu 3:00 pm–9:30 pm Fri 3:00 pm–10:30 pm Sat 12:30 pm–10:30 pm Sun 12:30 pm–9:30 pm
  • Price
    $30 and under
  • Cuisines
    Contemporary Asian, Sushi, Pan-Asian
  • Dining style
    Casual Dining
  • Dress code
    Business Casual
  • Parking details
    For Lunch time, customer can park at the open parking lot (Citizens Bank Parking Plaza) we offer parking at a discounted rate. In the evening starting at 5pm everyday, we offer complimentary valet parking service.
  • Public transit
    We are located at 200 Exchange Street, Providence, RI. Our restaurant is directly under the Luxury Waterplace Condo spaces.
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Executive chef
    Lu, JingLong
  • Additional
    Banquet, Bar/Lounge, Beer, Cocktails, Counter Seating, Delivery, Full Bar, Gluten-free Options, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, View, Wheelchair Access, Wine
  • Website
    http://www.jackyswaterplace.com/
  • Phone number
    (401) 383-5000
  • Catering
    We cater all special events Eastern and Western style.
  • Private party facilities
    Corporate Meetings, Pharmaceutical Events, Banquets, etc.
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