Kingfish - New Orleans

Review summary

1. M

   Michael

   New Orleans2 reviews

   1.0

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We happened to be reserved to eat during a parade, which rendered the restaurant dis-operational. None of the staff could be bothered to look up, much less acknowledge our existence. So there was no table, no dinner, nothing but a resolution to eat somewhere else, where our money and patronage is valued.
   

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2. A

   Andrew VIP

   Salt Lake City32 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding meal and service. I had the red beans and rice with fried chicken and it was the best red beans I’ve ever had! The chicken was great but that BBQ sauce, OMG!! My wife had the chicken and apple salad and it was outstanding as well. Our server Melissa was so nice, she was quick, efficient and so friendly. We LOVED Kingfish. Only thing that sucks is we leave today and can’t go back tonight.
   

   Kingfish - New OrleansResponded 2 days ago

   Thank you for taking the time to tell us about your experience at Kingfish. We are always striving to provide exceptional experiences for our guests and we love that you enjoyed your visit. We hope to see you next time you visit our city.
   

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3. J

   John

   Orlando8 reviews

   3.0

   Dined 6 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   Nothing special as to the food dishes we had. Vegetables were like warm. Seems like as restaurant trying to be high end needs to work on food and service.
   

   Kingfish - New OrleansResponded 2 days ago

   Thank you for taking the time to tell us about your experience at Kingfish. It looks like we did not meet your or our expectations on this visit. We hope that you will give us another try to show you that we can do much better.
   

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4. B

   Bavet

   Los Angeles13 reviews

   4.0

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 1
   4. Ambience 5

   I really dislike writing a bad review but when customer service is so horrible & everything else is exceptional it’s a real shame. Mind you I made a reservation because we were on vacation with our children , celebrating a birthday, & crunched for time. We arrived early, not greeted, & totally ignored while someone who was dressed casually (who later I find out was a manager or owner) (really should know better) was just having a long convo with someone who looked like a server right at the entrance. The convo was so long that people were asking me if I worked there. When she finally talks to me she was so rude & unwelcoming. Then tries to sit us at a table for 4 when I clearly told her twice we were a party of 5 & even my reservation had that info. Then our server gets changed & was not friendly at all. Our prior visit was no where near this bad with service. It’s unfortunate but you lost us & all our friends as customers & hope no one else is treated this way.
   

   Kingfish - New OrleansResponded 2 days ago

   Thank you for letting us know about your recent experience at Kingfish. Although it looks like we were on spot with Food, Ambience and Value, we obviously missed on Service and we greatly apologize for that. Your feedback allows us to address our staff and become better for our guests. We truly hope that you will give us another chance.
   

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5. C

   Candice

   New Orleans1 review

   5.0

   Dined on March 16, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Our server was awesome! Secondline band marched by, it was amazing.
   

   Kingfish - New OrleansResponded 6 days ago

   Candice, we are so happy to hear that you enjoyed your visit with us. We strive to provide excellent service, and we're so thankful that you took the time to show us your appreciation. We hope to see you again soon! -Florence, Service Manager
   

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6. S

   Sally

   Tallahassee1 review

   4.0

   Dined on March 15, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   The red beans and rice with chicken tenders was amazing, the gumbo had good flavor but it was only luke warm and they don’t serve any Jack Daniels products which was unusual for a restaurant bar.
   

   Kingfish - New OrleansResponded 6 days ago

   Sally, thank you for your feedback! We're so sorry that your gumbo wasn't served hot, however we are thrilled to hear that you enjoyed your red beans and rice! We hope that you will dine with us again soon! -Florence, Service Manager
   

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7. L

   Lisa

   Fort Lauderdale37 reviews

   3.0

   Dined on March 14, 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   Service took a long time from the time we sat down to the time you left once we were noticed they were a little quicker, but then we waited 20 minutes for her to go desserts, which was totally unacceptable
   

   Kingfish - New OrleansResponded on March 15, 2025

   Hi Lisa, we are so sorry for the delays in your service. We strive provide attentive and efficient service, and it's clear we fell short during your visit. We will use your valuable feedback to improve, and we hope that you will visit us again so we can provide you with a better experience. -Florence, Service Manager
   

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8. N

   Noah

   Unspecified2 reviews

   5.0

   Dined on March 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The process to book the reservation was easy and the food was delicious. 10/10 fried chicken and collard greens. The bourbon pecan pie was the best I have ever had as a pecan pie enthusiast. Next time I visit NOLA I will be back at Kingfish.
   

   Kingfish - New OrleansResponded on March 12, 2025

   Noah, thank you so much for your kind review! We are so glad you enjoyed your experience, and we hope you will visit us again soon! -Florence, Service Manager
   

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9. MR

   MikeR

   Toronto6 reviews

   5.0

   Dined on March 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My wife had the Crème Brule French Toast with bottomless mamosas and I had the bottomless mix em up along the King’s Bowl. We had their cinnamon bun after that. All of the food and drinks were excellent.
   

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   Kingfish - New OrleansResponded on March 10, 2025

   Mike, thank you for your review! We are so glad that you enjoyed your brunch, and we hope that you will visit us again soon! -Florence, Service Manager
   

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10. P

    Paige

    San Francisco1 review

    5.0

    Dined on March 8, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Amazing experience! Food was absolutely delicious.
    

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    Kingfish - New OrleansResponded on March 9, 2025

    Paige, thank you so much for your review! We are so glad to hear that you enjoyed your visit, and we hope to serve you again soon! -Florence, Service Manager
    

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