Kona Grill - Boca Park

Review summary

1. D

   Dawn

   Washington DC

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service was excellent, drinks, food and dessert was fabulous. I recommend this restaurant to anyone.
   

   Kona Grill - Boca ParkResponded 2 days ago

   Thanks for the feedback, Dawn! We're thrilled to hear that you enjoyed your experience at Kona Grill - Boca Park. It's fantastic to know that our food, drinks, and dessert met your expectations. We strive to provide excellent service and it's great to hear that we succeeded. Your recommendation means a lot to us and we look forward to serving you again soon.
   

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2. L

   LISA

   Las Vegas

   19 reviews

   5.0

   19 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had gotten used to KONA GRILL being number one! Having said that, it didn’t disappoint! Everything was magical!
   

   Kona Grill - Boca ParkResponded 2 days ago

   Hi Lisa, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your experience at Kona Grill - Boca Park. It's always a pleasure to know that our food and service met your expectations. We're especially glad that everything was magical for you! We appreciate your support and look forward to welcoming you back soon. Best regards, The Management Team
   

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3. C

   Cristina

   Las Vegas

   31 reviews

   5.0

   31 reviews

   Dined on December 21, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Yummy dishes, some fun holiday cocktails and the same great atmosphere with exceptional service!
   

   Kona Grill - Boca ParkResponded 7 days ago

   Hi Cristina: Thank you for joining us during the holidays, glad to hear that you enjoyed the service by our team. sincerely, Ramon
   

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4. W

   Will

   Las Vegas

   1 review

   5.0

   1 review

   Dined on December 21, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great atmosphere, great service, great food Server was on top of it.
   

   Kona Grill - Boca ParkResponded 7 days ago

   Hi Will: Thank you for joining us here at Kona Grill and for taking the time to write this review, glad to hear that you enjoyed the food and the service. We look forward on hosting you in the near future, sincerely, Ramon
   

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5. j

   janet

   Las Vegas

   6 reviews

   5.0

   6 reviews

   Dined on December 20, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Dawn was a fast and amazing server.
   

   Kona Grill - Boca ParkResponded 7 days ago

   Hi Janet: Thank you for coming to Kona Grill, glad to hear that you enjoyed the service by our team, We look forward on hosting you in the near future, Sincerely, Ramon
   

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6. D

   David

   Chicago

   9 reviews

   5.0

   9 reviews

   Dined on December 20, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was amazing. The GM came to our table and even served us. Very attentive. Our server was so nice as well as the host.
   

   Kona Grill - Boca ParkResponded 7 days ago

   Hi David: Thank you for taking the time to write this review and for coming to Kona Grill, glad that you enjoyed the service as well as the food. We look forward on hosting you in the near future, Sincerely, Ramon
   

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7. P

   Patrick

   VIP

   Minneapolis

   123 reviews

   5.0

   123 reviews

   Dined on December 19, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Happy hour is the time to go. Place was packed. Took 15 minutes to get greeted by a server. Once we did, everything flowed nicely. Drinks/apps/dessert for three people = $75. Such a deal!
   

   Kona Grill - Boca ParkResponded 7 days ago

   Hi Patrick: Thank you for coming to Kona Grill and joining us for happy hour, glad to hear that even thought we took a bit to get to you at the end you enjoyed the food. We look forward on hosting you in the near future, Sincerely, Ramon
   

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8. A

   Alex Sandra

   VIP

   Las Vegas

   63 reviews

   3.0

   63 reviews

   Dined on December 9, 2024

   1. Overall 3
   2. Food 4
   3. Service 5
   4. Ambience 4

   If happy hour is at 2pm then orders made at 2pm should be honored. Kona’s clocks are 10 minutes behind. Our server couldn’t even enter our order so we just sat there. Annoying.
   

   Kona Grill - Boca ParkResponded 1 day ago

   Good morning Alex, we understand the frustration and appreciate you bringing these concerns to our attention. We will try to do better in the future as we look into this. Hope to see you again soon, happy new year!
   

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9. C

   Charles

   VIP

   Las Vegas

   39 reviews

   4.0

   39 reviews

   Dined on December 8, 2024

   1. Overall 4
   2. Food 2
   3. Service 5
   4. Ambience 4

   we usually have great experiences at the Kona Grill : not so much last evening. My wife's fish entree was overcooked to the point of being extra chewy. Very much a disappointment. No time to get the dish replaced as we had a time sensitive commitment after dinner. We'll most likely return to the Kona Grill but won't choose a fish entree in the future.
   

   Kona Grill - Boca ParkResponded 1 day ago

   Thanks for visiting us, Charles. We're truly sorry to hear that your recent experience at Kona Grill didn't meet your expectations. We take pride in our food quality and it's disappointing to hear that we fell short this time. We appreciate your feedback and will use it to improve. We hope you'll consider giving us another chance to impress you with our entrees. Best, The Management Team
   

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10. V

    Victoria

    Las Vegas

    5 reviews

    4.0

    5 reviews

    Dined on December 7, 2024

    1. Overall 4
    2. Food 4
    3. Service 3
    4. Ambience 5

    My husband and I visited this sushi and steakhouse during happy hour, but the experience was a bit of a mixed bag. Ambiance: The place wasn’t crowded, which was nice, and the bathroom was clean—a good first impression. Service: Our server was very friendly and apologetic when she let us know they were out of the happy hour prime rib and shrimp for $14, even though we ordered at 9:30 (happy hour starts at 9). Drinks: We tried the $3 sake shots—definitely not smooth. They were harsh enough that I needed orange juice to chase them down! For the price, it’s hard to complain, but it’s not something I’d order again. Soda was just okay—McDonald’s soda definitely tastes better. Food: •Fries: Absolutely delicious! Perfectly crunchy without being stale or too hard. They were great with the ketchup, but I would’ve loved some ranch (the menu mentioned “K sauce,” but it turned out to just be ketchup). •Ribeye Steak: It was good but didn’t quite match the quality of nearby Echo and Rig for the same price. That said, Echo and Rig is a dedicated steakhouse, while this place offers a mix of sushi and steak. The Oscar-style crab on the side was fantastic—full of flavor and creamy. Dipping the steak in it took the dish to the next level. •Sliders: Tasty but had a very sweet aftertaste that might not be for everyone. •Miso Whipped Mashed Potatoes: Great flavor with a kick! A solid choice if you’re craving mash. •Shrimp Tempura: Amazing—creamy, crunchy, and perfectly cooked. Downsides: •It took quite a while for someone to come to the table so I could order the mashed potatoes. •Refills were slow, and there didn’t seem to be a bus person checking in like at other restaurants. Overall: While the food had its highlights (the Oscar-style crab and shrimp tempura were standouts), the service and small inconsistencies left room for improvement.
    

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    Kona Grill - Boca ParkResponded 1 day ago

    Hello, Thank you for dining at Kona Grill - Boca Park and for your detailed feedback. We're thrilled to hear that you enjoyed our sushi and the prime rib and shrimp special. We apologize for the inconvenience you faced with the steak and the sliders. We're glad you appreciated the Oscar-style crab and the miso whipped mashed potatoes. Your comments about the slower service that day has been noted and will be shared with our team for improvements. We're glad you enjoyed our food hope to serve you again soon. Best, The Management Team
    

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