Kona Grill - Boise

Review summary

1. J

   Jay

   Boise

   1 review

   1.0

   1 review

   Dined today

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 1

   Went here for the steak night special that is advertised on OpenTable for two people. When we got there, we were handed a special menu that was printed out and told that this is what they are serving for the night. When I mentioned the special, I was told that they were not offering it. The offer specifically says available from two to closing every day. Drinks were highly overpriced. Food was subpar for the price as well. In my opinion for the atmosphere and table settings, the food should be about half the price. Very disappointing. We won’t be returning.
   

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2. D

   Donald

   Boise

   2 reviews

   5.0

   2 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 3

   Very Noisy and very expensive @ $100 per person with just one drink!
   

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3. P

   Pedro

   Boise

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 1

   We visited this restaurant on Valentine’s Day with our three kids. Despite having 10 p.m. reservations, we were seated promptly. However, we were informed that the food would take about an hour instead of the usual 30 minutes. After ordering drinks, we discovered that the menu was very limited, and some of our preferred items like the Sunset Roll and green beans were unavailable. Given the long wait and limited choices, we decided to leave. Initially, there was a charge for champagne we didn’t drink, but thankfully, it was waived. Overall, the restaurant seemed too busy to manage the evening properly.
   

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4. C

   Christal

   VIP

   Orange County

   12 reviews

   5.0

   12 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food and atmosphere at Kona is top tier. Our server Aubriana was amazing! Definitely will be back!
   

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5. S

   Santiago

   Orange County

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   So I had a reservation at 8:30. I check in and never got a message of our check-in. Then that’s when I decided to message them on the app that I had made the reservation and I receive no reply. So after waiting an hour after I check in, I decided to just go to the bar I continue to make my order that’s when I waited an hour and a half for my food when I received it I was very disappointed that it was cold overall horrible management. I understand that it was a busy night on Valentine’s Day and I can be compassionate, but a little bit of better communication would’ve gone a long way.
   

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6. T

   Trustin

   Boise

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Dont bother making a reservation because you will still end up waiting an hour outside in the cold
   

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7. C

   Craig

   Boise

   3 reviews

   3.0

   3 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 1
   3. Service 5
   4. Ambience 4

   Valentine's Day was a disaster. We had a reservation but stood outside in the cold for over an hour. We arrived at 8:00 and didn't have food until 10:00 and I genuinely feel ripped off for what I got for my money after waiting. Our server was fantastic and I don't want any of this to reflect on her.
   

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8. D

   Desiree

   Salt Lake City

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Waited 30 minutes to be seated for our reservation. Then waited over an hour for our meal.
   

   Kona Grill - BoiseResponded 1 day ago

   Hi Desiree, We're sorry to hear about your experience at Kona Grill Boise. We strive to provide efficient service and it's clear we missed the mark during your visit. We appreciate your patience and understanding on Valentines day, and we're committed to improving our service times. We hope you'll give us another chance to provide a better dining experience. Best, The Management Team
   

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9. T

   Trevor

   Boise

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 2

   Had a reservation at 7:45 finally got seated at 8:30 clearly gave out too many reservations
   

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10. S

    Sal

    Boise

    1 review

    5.0

    1 review

    Dined 1 day ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great Place enjoyed it. Definitely raise the prices due to being Valentine’s Day, but love the food.
    

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