La Condesa

Review summary

1. A

   Alyssa

   San Antonio

   1 review

   2.0

   1 review

   Dined 5 days ago

   1. Overall 2
   2. Food 5
   3. Service 1
   4. Ambience 5

   The restaurant and food itself was very nice. I would definitely recommend the food and ambiance! I had the chilaquiles and they were a 10/10. However, our service was horrible. We walked in with a coffee cup and were asked to throw it away. We kindly asked if they can at least hold it at host stand while we eat and then we can grab it on our way out and they said no and we had to throw it away. Second, our server Riley was not in great mood and everything felt rushed, despite us being the only table. When it came time to get the bill, he didn’t even ask us how we wanted to split it (there were 4 of us) and he just slapped down the bill and walked away before we could even get a sentence out. The only option he gave us was to split the bill evenly amongst the 4 of us which was a huge mess. His attitude and the service style of the restaurant made the service not enjoyable.
   

   • 

   La CondesaResponded 4 days ago

   Hi Alyssa, Thank you for your valuable feedback. It is great to hear that you enjoyed our chilaquiles and found the food and ambiance to your liking. However, we are disappointed to hear about your service experience. We strive to provide a comfortable and enjoyable dining experience for all our guests, and it is clear we fell short this time. We will definitely address this with our team to ensure it does not happen again. We invite you back to dine with us so we can provide you with the high-quality service we are known for. Please call us at 512-499-0300 should you be interested in joining us, we would happily take great care of you. We hope you give us another chance! Warm regards, Erin General Manager
   

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2. E

   Erica

   Austin

   5 reviews

   5.0

   5 reviews

   Dined on December 18, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waiter Manny was super! Great recommendations and great service. Food was fresh and flavorful. You can tell the care and time they take to make their plates here. I enjoyed the background and context given for each plate as it came out and made the experience that much better.
   

   La CondesaResponded 4 days ago

   Erica, We are happy to hear that you had a great experience at La Condesa! It is great to know that our team's service made a positive impression on you and we will share the feedback with Manny. We take pride in our attention to detail and it is wonderful to hear that it added to your dining experience. Your kind words mean a lot to us and we cannot wait to welcome you back soon for another memorable meal. Best, Erin General Manager
   

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3. D

   Doug

   Austin

   1 review

   5.0

   1 review

   Dined on December 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Celebrated our 13th anniversary there last night & loved our experience. Lots of GF options on the menu plus the drinks were fab! Highly recommend!
   

   La CondesaResponded 4 days ago

   Doug, We are thrilled to hear that you chose to celebrate your 13th anniversary at La Condesa and had a fantastic experience with us. It's wonderful to know that our GF options and drinks were to your liking. Your high recommendation means a lot to us. We look forward to welcoming you back soon. Warm regards, Erin General Manager
   

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4. A

   Ashley

   VIP

   Dallas

   5 reviews

   5.0

   5 reviews

   Dined on December 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We enjoyed brunch here and would definitely return for another meal.
   

   La CondesaResponded 4 days ago

   Ashley, Thank you so much for your wonderful review of La Condesa! We are thrilled to hear that you enjoyed brunch with us and would definitely return for another meal. It's great to know that you found our food and service to be top-notch. We appreciate your feedback and look forward to welcoming you back soon! Warm regards, Erin General Manager
   

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5. B

   BRETT

   Gold Coast

   4 reviews

   5.0

   4 reviews

   Dined on December 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Excellent food, very good service. Authentic and well priced.
   

   La CondesaResponded 4 days ago

   Brett- Thanks for visiting us at La Condesa and sharing your positive experience. We're always striving to provide the best for our guests and your feedback is truly valuable to us. We look forward to welcoming you back soon. Warm regards, Erin General Manager
   

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6. N

   NC

   VIP

   Austin

   13 reviews

   5.0

   13 reviews

   Dined on December 12, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious, one of Texas’ bests all around. I will dream of that meal until I visit again. Everything from apps to dessert was original and delicious - and the service was world class. Queso dish with mini tortillas was the best I’ve had, ever! The chicken dish was perfectly seasoned with flavors blended so well. Dessert and warm chocolate drink were amazing. It’s warm, cozy, interesting and welcoming. Dining here was like a big hug you don’t want to end! Ramses was a great server. It was so refreshing to hear him so excited about the food and chef — and every team member shared that type of enthusiasm and warmth. Thank you all for a fantastic experience!
   

   La CondesaResponded 4 days ago

   NC- Wow - thank you so much for taking the time to share your positive experience at La Condesa! We are thrilled to hear that you enjoyed your experience with us and that you enjoyed the food and service from Ramses + team. Your kind words truly mean a lot to us. We are looking forward to your next visit. Thank you again! Erin General Manager
   

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7. D

   Doug

   Detroit

   3 reviews

   5.0

   3 reviews

   Dined on December 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was one of the top 10 meals of my life. I loved every single dish. They were creative and comforting and spicy and colorful and uniquely presented. I couldn't love this restaurant more. The service was fantastic, the cocktails were spicy and smokey (and half-off because of happy hour). LOVE LOVE LOVE this restaurant.
   

   La CondesaResponded 4 days ago

   Doug- We are overjoyed to hear that you loved your experience at La Condesa. We are also glad that you loved our service, cocktails and food. We strive to provide an excellent dining experience and your feedback is wonderful to hear. We look forward to welcoming you back soon! Warmly, Erin General Manager
   

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8. S

   Sarah

   VIP

   San Antonio

   2 reviews

   5.0

   2 reviews

   Dined on December 9, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Superb food and service with great ambience in a great location.
   

   La CondesaResponded 4 days ago

   Sarah- We are thrilled to hear that you enjoyed your dining experience at La Condesa! We look forward to welcoming you back soon. Thank you for the high ratings! Best, Erin General Manager
   

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9. C

   Chip

   VIP

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined on December 9, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Love this place. Been there 100 times. One of the best in Austin. Get the Sikil Pak and the Queso with short rib and the Cochinita Pibil
   

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10. T

    Thamson

    Austin

    1 review

    1.0

    1 review

    Dined on December 9, 2024

    1. Overall 1
    2. Food 2
    3. Service 2
    4. Ambience 4

    I took a risk on booking a restaurant I have not been to before for a business dinner. The goal was to bring authentic nicer dinner option to celebrate and end the year after my team accomplished some big goals. Overall experience was subpar at best. Service we were neglected for extended periods of time with 0 refills in the over 2 hrs dining experience. I wasn’t allowed a chance to order all at one time but asked to wait to order entrees and items later versus placing an order and having it all spread out. Dining experience was 2hrs not by choice but speed of service. Several items were over salted and corn chips were too dense to eat. Few items were tasty but over the 15 items we order most were bland and not authentic as stated. I would have opted for other options knowing what were would have received. I would remove this from a Michelin Guide recommendation as ATX has a lot more better options
    

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