Left Bank Santana Row

Review summary

1. E

   Eric

   San Francisco

   1 review

   2.0

   1 review

   Dined 2 days ago

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 5

   Not great food for high prices, but good ambience I guess
   

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2. J

   Jenae

   San Francisco

   4 reviews

   5.0

   4 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We chose to sit outside and it was great people watching. The service was amazing and there was always staff outside. The crème brûlée was good. Tuna tartar was season nicely and the bread was perfect.
   

   Left Bank Santana RowResponded 1 day ago

   Thank you for dining with us! We're glad you enjoyed the outdoor ambiance, great service, and delicious dishes—especially the crème brûlée and tuna tartare. Hope to welcome you back soon!
   

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3. D

   Danielle

   San Francisco

   6 reviews

   3.0

   6 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 5
   3. Service 5
   4. Ambience 2

   The food was delicious, especially the escargot! We were just disappointed with the ambiance. We were seated in the back in what seemed like an annex more than part of the restaurant. When we were being led to our table, we were walked through the restaurant, which had a lovely and romantic vibe, but were seated in the back. The small room we were in felt crowded with tables, the lights were too bright, and it was so quiet with no music that we and other tables had to talk at almost a whisper to avoid being too loud with the others. It was disappointing, as the food was really wonderful, but the atmosphere was lacking.
   

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4. J

   Joseph

   Denver

   1 review

   3.0

   1 review

   Dined 3 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 2

   I took my girlfriend here for Valentine’s Day. The food was okay, nothing very exciting. The reason for the lower review was the ambiance. We had a reservation and we were placed at a tiny table right between two other tiny tables with couples also on a date. The table cloth on our table and our neighbors had a few stains. It felt like they were a part of our table they were so close. It took a really long time before we were served or offered water. I was provided the in correct meal. I ordered a steak frites and was served a filet mignon. I mentioned the mistake which the restaurant was quick to fix but I feel like at a nicer establishment like this, at least the manager should have stopped by and said something. The restaurant seemed understaffed since our server was running around like crazy. I feel like the price was not worth the value, and the close tables with dirty table clothes ruined the ambiance.
   

   Left Bank Santana RowResponded 1 day ago

   We’re sorry to hear that your experience didn’t live up to expectations, especially on such a special night. We appreciate your honest feedback about the ambiance, service, and overall value—it’s certainly not the experience we aim to provide. We’re glad our team was able to correct the order mix-up quickly, but we understand how the overall experience fell short. Your comments will be shared with our team so we can continue to improve. We truly appreciate you giving us a try and hope we can provide a much better experience in the future.
   

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5. J

   Jeff

   San Francisco

   4 reviews

   5.0

   4 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   The entire team was very welcoming and attentive first of all. The ambience was classy of your inside and nice outside. Food was delicious and liked the different options. Overall it was a great experience.
   

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   Left Bank Santana RowResponded 1 day ago

   Glad to hear you had a great experience! We love that you enjoyed the welcoming service, classy ambiance, and delicious variety of dishes. Hope to see you again soon!
   

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6. V

   Ved

   New York City

   1 review

   1.0

   1 review

   Dined 3 days ago

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 4

   door kept slamming next to me for their waitstaff to go in and out and the wall vibrated, hurt my head really bad once when i was leaning on it, and we had to keep flagging people for water refills.
   

   Left Bank Santana RowResponded 1 day ago

   We’re really sorry to hear about the issues you experienced during your visit, and we truly appreciate you bringing them to our attention. Your comfort and experience are important to us, and we’ll look into the door and ensure water refills are more consistent in the future. We hope to have the opportunity to provide you with a better experience next time.
   

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7. R

   Richard

   San Francisco

   5 reviews

   5.0

   5 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Took my wife for Valentines Day. They had a special, prix-fixe menu, and a small regular menu - but the prix-fixe items were also available a-la-carte - worked great for us to mix-and-match. Left Bank is back! A few years ago quality suffered for a while, but now it's back to top notch! Oysters were excellent, the French onion soup delicious, and I could have cut my tenderloin with a butter knife. Service was impeccable.
   

   Left Bank Santana RowResponded 1 day ago

   Love to hear that you had a great Valentine’s Day with us! Glad the mix-and-match option worked well for you, and even more thrilled to know you feel Left Bank is back to top-notch. Sounds like you had some fantastic picks—those oysters and French onion soup are always a hit! Appreciate the kind words, and we can’t wait to welcome you back again soon.
   

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8. L

   Larry

   Los Angeles

   9 reviews

   5.0

   9 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Wild mushroom ravioli and escargot pleasantly presented. Nice choice of nonalcoholic beverages. Need a side order of bread with the escargot. Dessert of chocolate cake with fruit filling and dab of blueberry pudding is fine. Seating by the grill is noisy but okay. Bordeaux was a little flat, like it had been opened 2 or 3 days ago. Wines listed by varietal but not including vintner. Otherwise a pleasant experience. We come back on special occasions.
   

   Left Bank Santana RowResponded 1 day ago

   Thank you for your feedback! We’re glad you enjoyed the ravioli, escargot, and dessert. If you ever need additional bread with your escargot, just let us know—we’re happy to provide it. We appreciate you choosing us for special occasions and look forward to your next visit!
   

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9. R

   Richard

   VIP

   San Francisco

   74 reviews

   4.0

   74 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Generally, on Valentine's Day, expectations are low given the volume of customers and the need to turn over the tables twice or thrice, but Left Bank did very well. A prix fixe dinner, at a reasonable price had several options for each of three courses. My wife and I were pleased with the appetizers (asparagus soup, beet salad) and the entrees (beef filet for me, sole for her). The chocolate cake was perfect me, and they accommodated my wife with a substitute creme brûlée, that was outstanding. Wines by the glass were very good, but expensive and the pour was stingy. Negatives included my filet being served well done and not medium rare (they fixed it promptly, but forgot the Bordelaise sauce (had to wait a few more minutes)). They charge for bread and butter. They add a "living wage" surcharge. Why don't they just pay their employees a living wage and adjust the price of the entrees? Overall, they did well and I expect to revisit.
   

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10. m

    marie

    San Francisco

    4 reviews

    5.0

    4 reviews

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We are a bit biased, we love Left Bank. We've had lovely meals here, with family from out of town, just the two of us on an anniversary or in this case, on Valentine's Day. We were there for lunch and the food tastes great. The only thing that was maybe a bit disappointing was that there wasn't any Valentine's Day decor. I would have expected a bit more ambiance for the occasion. I was pleased with myself that I reserved for lunch, to avoid the large crowd at dinner. It felt less rushed. The waiter was able to answer questions about the menu. I was also a bit surprised that there were no special Valentine's Day additions to the menu.
    

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    Left Bank Santana RowResponded 1 day ago

    Love that you’ve made Left Bank part of so many special moments! Great call on the lunch reservation—beating the dinner rush is always a win. We hear you on the Valentine's Day decor and appreciate the feedback. We did have special additions and an optional prix fixe for dinner, but we’ll keep your thoughts in mind for the future. Hope to see you again soon!
    

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