Cielos

Review summary

1. A

   Ann

   Seattle

   9 reviews

   vip
   5.0

   9 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We dined in the beautiful courtyard and the tamale was one of the best I’ve ever had. Good jazz combo made for great dinner.
   

   Is this helpful?

   Report
2. M

   Michael

   Orlando

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Pleace was great but there was a lot of noise coming from one table but we got thru it. Food was great and service was great. Would go again and tell my friends about the place.
   

   Is this helpful?

   Report
3. M

   Mary

   Phoenix

   3 reviews

   5.0

   3 reviews

   Dined on December 2, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful service, food, and drinks! Sat outside by fireplace - so comfortable on a cool night.
   

   Is this helpful?

   Report
4. J

   James

   Tucson

   6 reviews

   5.0

   6 reviews

   Dined on December 1, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and service were great. Nice band playing but not too loud to enjoy family dinner.
   

   Is this helpful?

   Report
5. S

   Susanna

   San Francisco

   1 review

   2.0

   1 review

   Dined on November 28, 2024

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 2

   We had reservations for the Thanksgiving buffet - we encountered the following: pros: Pleasant staff Fast seating Cons: They ran out of many dishes, including roast TURKEY on Thanksgiving! The whole point of coming to a Thanksgiving buffet. Many dishes were picked over and not refilled. Anyone seated for the final 1-2 hours of the reservation only buffet did not have a full buffet by any stretch. Ran out of most desserts Tablecloth was super dirty- stained and spilled food. Had to ask waiter about it who covered food/stains with a napkin This was our first time at Cielos. Maybe regular offerings are better but the Thanksgiving buffet was pretty much a “fail” for us.
   

   Is this helpful?

   Report
6. M

   Monica

   Tucson

   1 review

   1.0

   1 review

   Dined on November 28, 2024

   1. Overall 1
   2. Food 5
   3. Service 1
   4. Ambience 1

   Seemed like Cielos overdid it with the tables making it overcrowded and getting bumped by other guests Had to walk around to find waiter/waitresses for water. Also got charged an extra $50. Your chef is spectacular but greedy ness is not the answer
   

   Is this helpful?

   Report
7. D

   Dorothy

   Phoenix

   1 review

   3.0

   1 review

   Dined on November 28, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Dined here on Thanksgiving at their beautiful buffet which ran from 11 to 3. However, when we arrived at 2 there was no turkey, no salmon, no cheesecake, and there were about two servings left of potatoes and green chile casserole. The staff worked their tails off to replace all but the turkey but it seems like they overbooked the meal. I had to leave my table and pick up my my cocktail that had been waiting at the bar for minutes as the servers were very busy. This review would probably have received 5 stars had we arrived earlier. The food tasted delicious but because I scraped most of it out of nearly empty bins, it didn’t represent the $79 price. On any other night, we love Cielo’s and especially love their delightful hotel.
   

   Is this helpful?

   Report
8. C

   Christina

   Tucson

   1 review

   5.0

   1 review

   Dined on November 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very friendly and attentive staff. The staff was knowledgeable about wine choices and supportive about acquainting us with the beautiful and comfortable environment. Especially enjoyed the calm ambience and frequent show of smiles from the staff. The food was excellent. We enjoyed not being overwhelmed by too many choices as this has been something we frequented at Thanksgiving Dinner buffets in Santa Cruz CA. More is not better. The quality of each food selection was fresh and bursting with flavor while presented carefully. We tried all the meat items, including the salmon. Wonderful tasting we all agreed for all the meats and the salmon was amazing. Thank you Cielos for a wonderful tasting Thanksgiving dinner with an environment sustaining conversation and delicious tasting food.
   

   Is this helpful?

   Report
9. V

   Veronica

   Phoenix

   1 review

   3.0

   1 review

   Dined on November 28, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   The food was good, the price was stupidly priced plus they added an automatic 20% gratuity, mind it was only a party of 2. If I would have known how much it was going to cost I would have never made the reservation. So sad that business feel the need to take advantage of others.
   

   Is this helpful?

   Report
10. J

    Jodi

    New York City

    8 reviews

    1.0

    8 reviews

    Dined on November 25, 2024

    1. Overall 1
    2. Food 1
    3. Service 3
    4. Ambience 1

    Ouch. Chose this restaurant for my b-day celebration... It is a charmless and mediocre place. The food took forever. The tacos came out cold (we sent them back). The chicken half was simply a hammered breast. The chips were stale... on and on. No...
    

    Is this helpful?

    Report