Merrill & Houston’s Steak Joint

Review summary

1. L

   Lindsay

   Chicago

   1 review

   2.0

   1 review

   Dined 1 day ago

   1. Overall 2
   2. Food 1
   3. Service 5
   4. Ambience 4

   Service was great and food was over priced and not very good. Ordered steak medium and it was burnt and mash potatoes were tasteless.
   

   Is this helpful?

   Report
2. D

   DENISE

   Milwaukee

   1 review

   4.0

   1 review

   Dined 7 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   You never get a bad meal here. The food is amazing. However some things have slipped over the past few years. The host, Hunter,didn't seem to have a clue. He made us wait 20 min. while he seated others who came in after us even though the restaurant was only 15% full, luckily another host came along and seated us. That made for a bad start. The waitress was excellent but the young man who removed plates and filled water glasses kept reaching across us instead of moving to the side of the table. The soda and iced tea was so watered down that it might as well have been water. The steak and salmon were excellent. Cooked perfectly. The potato both mashed and scalloped were tasty and the brownie ice cream sundae was incredible. Our waitress, Allie(sp) was on top of everything. So, no longer a 5 star but still good.
   

   Is this helpful?

   Report
3. K

   Kim

   Indiana

   2 reviews

   4.0

   2 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   We were a group of 4 fun ladies. We were seated in the back room, which was full. It was loud and difficult to enjoy conversation. There were plenty of tables in the main dining room where we could have been spread out . We had some cruddy weather, and I think they were short staffed, so things moved slowly. Our waitress, Gladys, was friendly and personable. They really need to fix the trap in the bathroom, though. It reeks like sewage....has everytime we've been there. Unacceptable for the high end clientele they're serving.
   

   Is this helpful?

   Report
4. B

   Bonnie

   Las Vegas

   3 reviews

   5.0

   3 reviews

   Dined on December 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a wonderful time. Our steaks were cooked perfectly and the meal was fabulous. Well made cocktails. The banana bread pudding with whiskey caramel sauce was decadent. We celebrated our Anniversary and they gave us a champagne toast and card which was lovely. Our favorite restaurant in the area.
   

   • 

   Merrill & Houston’s Steak JointResponded on December 18, 2024

   Hi Bonnie, It’s great to know that we could make your anniversary celebration special. We truly appreciate you choosing us as your favorite restaurant in the area, and we look forward to welcoming you back for many more memorable meals! Cheers, Kaile Kortner Beverage Operations Manager
   

   Is this helpful?

   Report
5. W

   W. Stephen

   Chicago

   134 reviews

   4.0

   134 reviews

   Dined on December 10, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 2

   Sarah was excellent .Drinks from bar took forever . Acoustics are terrible hard to hear table guests without speaking loud .
   

   Merrill & Houston’s Steak JointResponded on December 18, 2024

   Hello, Thank you for your feedback! We're so glad Sarah provided excellent service. We apologize for the delay with your drinks and the acoustics, and we’ll certainly take note of your comments. We hope to see you again soon! Cheers, Kaile Kortner Beverage Operations Manager
   

   Is this helpful?

   Report
6. N

   Nancy

   VIP

   Chicago

   63 reviews

   4.0

   63 reviews

   Dined on December 9, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   The food was good. Our server was nice. The pasta was cooked perfectly.
   

   Merrill & Houston’s Steak JointResponded on December 18, 2024

   Hi Nancy, Thank you for your feedback! We're glad to hear you enjoyed the food and that your server provided good service. We appreciate your comments and look forward to having you back! Cheers, Kaile Kortner Beverage Operations Manager
   

   Is this helpful?

   Report
7. k

   kara

   New Orleans

   2 reviews

   5.0

   2 reviews

   Dined on December 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was wonderful from the service to the meal. Definitely exceeded our expectations.
   

   Merrill & Houston’s Steak JointResponded on December 18, 2024

   Hi Kara, Thank you for your kind words! We're thrilled to hear that both the service and meal exceeded your expectations. We look forward to welcoming you back soon! Cheers, Kaile Kortner Beverage Operations Manager
   

   Is this helpful?

   Report
8. C

   Casey

   Milwaukee

   1 review

   5.0

   1 review

   Dined on December 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Kenzie took care of us and did a great job.. drinks were great and food was delicious.. service was outstanding! Please tell Kenzie she did a great job.
   

   Merrill & Houston’s Steak JointResponded on December 18, 2024

   Hi Casey, Thank you for sharing your experience! We're so glad Kenzie provided outstanding service and that you enjoyed the drinks and delicious food. We'll be sure to let her know she did a great job! Looking forward to seeing you again soon. Cheers, Kaile Kortner Beverage Operations Manager
   

   Is this helpful?

   Report
9. P

   Patricia

   Chicago

   13 reviews

   5.0

   13 reviews

   Dined on December 5, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We go here for special occasions, birthdays and anniversaries. We have always had great service and the food is top notch.
   

   Merrill & Houston’s Steak JointResponded on December 18, 2024

   Hi Patricia, Thank you for celebrating your special occasions with us! We're happy to hear you've enjoyed excellent service and top-notch food. We look forward to making your next visit just as memorable! Cheers, Kaile Kortner Beverage Operations Manager
   

   Is this helpful?

   Report
10. B

    Brian

    Milwaukee

    5 reviews

    5.0

    5 reviews

    Dined on November 30, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The food and service were exceptional!! Lots to chose from on the menu. I Ironworks was so delicious and my wife had the seafood Alfredo. The martinis were perfect and a good wine selection.
    

    Merrill & Houston’s Steak JointResponded on December 5, 2024

    Hi Brian, Thank you for your kind words! We're thrilled to hear that you enjoyed both the food and service. The Ironworks and seafood Alfredo are great choices, and we're glad the martinis and wine selection hit the mark. We hope to welcome you back soon! Cheers, Kaile Kortner Beverage Operations Manager
    

    Is this helpful?

    Report