NM Cafe at Neiman Marcus - Troy

Review summary

1. K

   Karen VIP

   Detroit36 reviews

   5.0

   Dined on January 7, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent server and nice quiet place to lunch with a friend
   

   NM Cafe at Neiman Marcus - TroyResponded on February 18, 2025

   Karen, Thanks a million for the lovely review! We aim to provide the best experience possible-- our servers, food and environment are paramount to bringing that to our guests day in, and day out. We can't wait to see you again! Ashley Hardenburg (General Manager)
   

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2. s

   scott

   Detroit37 reviews

   5.0

   Dined on December 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A great enclave at the mall. Food great. Service. Is always good
   

   NM Cafe at Neiman Marcus - TroyResponded on February 18, 2025

   Scott, Many thanks on the awesome review! We are the premiere spot for food over on this side of Somerset, and I am so glad to hear you enjoyed your experience with us. Please come back soon! :) Ashley Hardenburg (General Manager)
   

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3. L

   Lori VIP

   Tucson13 reviews

   5.0

   Dined on December 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A fun and festive experience. We love the continuity in staff.
   

   NM Cafe at Neiman Marcus - TroyResponded on February 18, 2025

   Lori, We LOVE our team at Neiman. They are absolute PILLARS to our continued success. Their service is unmatchable and we love to hear all the good ways in which they continue to impress. Thank you so much for the lovely compliments!
   

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4. K

   Kathryn VIP

   New York City20 reviews

   5.0

   Dined on December 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Favorite spot to share lunch and a cocktail with friends.
   

   NM Cafe at Neiman Marcus - TroyResponded on February 18, 2025

   Kathryn, Thank you so much for taking the time to leave such a nice review! We make it our mission to provide the best in food, service and beverage alike! Nothing better than getting all three. :) Ashley Hardenburg (General Manager)
   

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5. T

   Tina VIP

   Detroit37 reviews

   5.0

   Dined on December 12, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service , delicious food including the complimentary broth and popovers. The perfect place for lunch or dinner.
   

   NM Cafe at Neiman Marcus - TroyResponded on February 18, 2025

   Tina, You've got that right! We aim for excellence, and try to show everyday that we are here to bring relentless hospitality to everybody that walks in the door. The broth and popovers continue to be a staple of our success, and really differentiate our experience from the next. SO happy to have you, and look forward to seeing you again! Ashley Hardenburg (General Manager)
   

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6. M

   Marnie

   Detroit17 reviews

   5.0

   Dined on December 7, 2024

   1. Overall 5
   2. Food 4
   3. Service 3
   4. Ambience 5

   Enjoyable lunch. Annual tradition for the holidays
   

   NM Cafe at Neiman Marcus - TroyResponded on February 18, 2025

   Marnie, We are absolutely THRILLED to be a tradition in your family-- happy to hear you're still coming and we're still hitting the mark! Keep comin' back! :) Ashley Hardenburg (General Manager)
   

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7. G

   Gianna VIP

   Grand Rapids4 reviews

   5.0

   Dined on December 2, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a lovely tradition to eat here during the holidays. Great service and great food!
   

   NM Cafe at Neiman Marcus - TroyResponded on February 18, 2025

   Gianna, We absolutely LOVE being the go-to spot for our guests and their traditions! We are SO happy you continue to join us with the family, and look forward to seeing you again! Ashley Hardenburg (General Manager)
   

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8. L

   Laurie

   Detroit6 reviews

   1.0

   Dined on November 29, 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   We typically enjoy our lunch here, but today was horrible. The service took forever…we were there for 2 hours. Three of our meals were made incorrectly and she charged us for items we didn’t consume. There was no apology for the slow service by anyone at the restaurant. It’s not inexpensive, but normally we don’t mind paying for the service and experience. I will be hesitant to go back now.
   

   NM Cafe at Neiman Marcus - TroyResponded on February 18, 2025

   Laurie, Thank you so much for sharing your feedback with us. Good, bad or ugly, it is so important that we see reviews of all kinds so we can evolve and improve! We are disappointed to hear about your last experience, as we pride ourselves on great food and great service. I would love to invite you to come back and dine on US, so that we can try our best to make the next experience closer to what you're accustomed to. Please feel free to reach out, so that I can book a reservation for you at your convenience. Ashley Hardenburg (General Manager)
   

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9. J

   Jill VIP

   Detroit5 reviews

   4.0

   Dined on October 10, 2024

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   My mom and I both had the Maurice salad . I haven’t been to NM cafe in a while and was a little disappointed in the salad itself lacking flavor and they give you 2ounces of dressing for a dinner size salad. Dressing could be better . Still links it but not impressed
   

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10. P

    Pat VIP

    Detroit223 reviews

    4.0

    Dined on September 5, 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5

    I hadn't been to the NM Cafe in a long time. Still had the delicious popovers. Service was good and the hamburger was, too.
    

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