Pascal's Manale

Review summary

1. B

   Becky

   New Orleans

   17 reviews

   4.0

   17 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   The food was delicious. Prices were fair. It was Christmas Eve at 2pm. We had a reservation. Got seated at our reservation time, but waited 20 minutes for anyone to come to the table. They brought water, then took our drink orders. Took another 20 minutes to get our drinks. The food was wonderful and came in reasonable time once our food order was taken. We weren't in a hurry, so time didn't matter that much. Just seemed like everyone was really busy and didn't have enough help.
   

   Is this helpful?

   Report
2. J

   JEFFREY

   VIP

   Chicago

   12 reviews

   4.0

   12 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   Restaurant 1/2 full. Dirty dishes not cleared from table before delivering entrees. Nobody ask to refill coffees or water. No mention of how was the meal when leaving check . Food delivered timely. Food quality: good Service: mediocre
   

   Is this helpful?

   Report
3. R

   Ron

   VIP

   St. Louis

   15 reviews

   5.0

   15 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful meal, great taste and generous portions
   

   Is this helpful?

   Report
4. OT

   OpenTable Diner

   VIP

   Cincinnati

   4 reviews

   5.0

   4 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We had a variety of appetizers for a table of five and they were all excellent notable was the remoulade and the oysters dryades, although all were spectacular. The barbecue shrimp was not as good as I remember, part of it was, the barbecue itself was not as flavorful and the cooking technique left the shrimp, soft and not the more firm texture of fresh shrimp. Hopefully it was just a bad batch because this is what they’re known for. But the stand out was really the service. Our server Louie was was a local who grew up in Metairie and exemplified everything great about local in New Orleans service. Will return again.
   

   Is this helpful?

   Report
5. S

   Shelley

   VIP

   New Orleans

   13 reviews

   3.0

   13 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Overall food was okay but not as good as before. Waiter was nice but service took 2 1/2 hours for lunch and it wasn’t crowded!. We were frustrated. The back waiter/bus boy nice but needed way more training. Decorations were festive but Bathrooms and hallways were dusty, dishes piled up in open bins, the waiter ran out of saucers?!! Etc etc. Either short handed or poor management or both. The manager on duty wasn’t helping his staff by pitching in and doing “real” work. We waited so long to pay our bill we finally had to go and get the manager to charge our credit cards. This old grande dame restaurant needs ALOT of TLC.
   

   Is this helpful?

   Report
6. C

   Cam

   Mississippi

   2 reviews

   5.0

   2 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Shrimp and Meat Ball Spaghetti was delicious. The service was excellent.
   

   Is this helpful?

   Report
7. C

   Cy

   VIP

   New Orleans

   133 reviews

   5.0

   133 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great food and great service. Revillion menu was outstanding - 4 delicious, generous servings.
   

   Is this helpful?

   Report
8. M

   Mark

   San Francisco

   2 reviews

   4.0

   2 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Very good N.O. “Hole in wall” restaurant. Have been several times in the past few years when we visit the big easy. BBQ shrimp poboy and stuffed shrimp were delicious. The house special BBQ shrimp were good but did not peel easy as usual. They were difficult to peel.
   

   Is this helpful?

   Report
9. C

   Catherine

   Denver

   1 review

   1.0

   1 review

   Dined 7 days ago

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 3

   I’ve dined at Parcal’s Manale many times and have always enjoyed it. Last night, unfortunately, was one of the worst dining experiences I’ve ever had. We arrived for our 6:30 reservation and were quickly seated by the hostess and greeted by our server. It was all downhill from there. We were there for the reveillon dinner. Our waitress had no idea what we were talking about. We explained that there was a special menu and that we wanted to order off the regular menu as well. Our appetizers didn’t come out until 7:30, one hour after we were sat. It was a 30 minute wait between appetizers and soup, which was hurriedly brought out by a bus person, barely lukewarm. Another 30+ minutes wait between soup and entree. We sat for another 30 minutes after finishing our entrees without being offered coffee or dessert. We asked for our check, not bothering with dessert. Our waitress brought the check and disappeared again. A bus person took my credit card and we left, asking to speak with the person in charge on our way out. This was primarily an example of extremely poor management. The waitress had no idea what we were talking about when we mentioned the reveillon dinner. How is it possible that the staff isn’t aware of a special menu? In addition to our table, our waitress was tending to a large party in a separate room. Why would you have this waitress on a big party, while also making her responsible for a single table in a separate room? While our waitress came out a couple of times apologizing for the delay and promising that our food would be out soon, we rarely saw her during the 2 1/2 hours that we were there, mostly sitting and waiting. The manager was apologetic, offering to make it right the next time that we came in, but this night was pretty much ruined by extremely slow and inattentive service, and very poor management. The food was good, though it would have been better had it been served hot and in a timely manner. An extremely disappointing experience
   

   Is this helpful?

   Report
10. K

    Kalyn

    Mobile

    1 review

    2.0

    1 review

    Dined on December 17, 2024

    1. Overall 2
    2. Food 1
    3. Service 4
    4. Ambience 3

    I had the veal parm. It was like cutting into a deck of playing cards. Absolutely the worst piece of veal I have ever tried to eat. The food was so much better before it became a Brennan's restaurant. Was once a favorite but we are never going back. They removed it from our bill but the manager didn't care enough to come by to either apologize or ask my reason for sending it back.
    

    Is this helpful?

    Report