Paternoster Chop House

Review summary

1. OT

   OpenTable Diner

   Liverpool

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food and very attentive service. Just a little on the expensive side but it is London so to be expected.
   

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2. A

   Andew

   Hampshire

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 3

   Great experience. Everyone was impressed with the food offer and the service. Service charge was on the high side.
   

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3. J

   James

   London

   97 reviews

   vip
   4.0

   97 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 3

   First time at this restaurant for a few years. I took a client here for lunch. Really liked the menu. For starters I had the goats cheese and figs which was very good and the walnuts were amazing, sweet and chewy with a crunch. For mains we both had the steak sandwich. The steak was very chewy and not very good quality. We did bring it to the attention of the waiter but nothing else happened which was disappointing.
   

   Paternoster Chop HouseResponded 3 days ago

   Hi James, Thank you for sharing your feedback—we appreciate you taking the time to let us know about your experience. It’s great to hear you enjoyed the goat's cheese and figs starter, we’ll be sure to pass on your compliments to the kitchen team! That said, we’re very sorry to hear about your disappointment with the steak sandwich. We always aim to serve dishes of the highest quality. Sorry that the issue wasn’t addressed properly when you brought it to the waiter’s attention. This isn’t the level of service we strive for, and we’ll be reviewing this with the team to ensure better communication and responsiveness moving forward. We hope you’ll give us another chance in the future, as we’d love the opportunity to provide you with a much better experience. kind regards Paternoster
   

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4. L

   Liz

   Oxford

   2 reviews

   5.0

   2 reviews

   Dined on November 21, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Lovely lunch. Great staff. Very happy with the afternoon.
   

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5. T

   Travis

   Seattle

   1 review

   4.0

   1 review

   Dined on November 14, 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   Good food, lovely location but 3 steaks and a fish n chips took 85 min from ordering. Constantly out of water. It was only about 70% full.
   

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6. C

   Chris Remers

   London

   1 review

   5.0

   1 review

   Dined on November 13, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I enjoyed an excellent lunch here. Despite the restaurant being packed, the staff remained attentive and provided fantastic service. The steaks were cooked to perfection, with flavourful sides that, while a bit small, complemented the meal well. Overall, a wonderful experience—I look forward to returning soon!
   

   Paternoster Chop HouseResponded on November 15, 2024

   Thank you for your kind words and for sharing your wonderful experience with us! We're delighted to hear that you enjoyed your lunch and that our team could provide attentive service despite the busy atmosphere. It’s fantastic to know the steaks and sides hit the mark for you! Your feedback about portion sizes is appreciated, and we'll certainly take it into consideration as we strive to make every dining experience even better. We look forward to welcoming you back soon for another memorable meal!
   

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7. L

   Liv

   Buckinghamshire

   1 review

   5.0

   1 review

   Dined on October 26, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The team are fantastic, service was excellent, will certainly be back!!
   

   Paternoster Chop HouseResponded on November 1, 2024

   Hi Liv, Thank you so much for your review and kind words, we are glad you had a great time and we look forward to seeing you again ..
   

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8. H

   Henry

   Aberdeen

   2 reviews

   4.0

   2 reviews

   Dined on October 26, 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 1

   Food was excellent, surprisingly the restaurant was quiet (only 3 tables in) on a Saturday night at 19:00. Therefore atmosphere was missing. Overall very good because of the quality of food.
   

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9. A

   Avena

   London

   14 reviews

   vip
   3.0

   14 reviews

   Dined on October 24, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 2

   The Chophouse was relatively quiet for a thursday evening. We ordered the Chateaubriand to be cooked MEDIUM and what we were served was more MEDIUM - WELL with very little pink visible, very surprising for a steakhouse. The sides were good and friend who has the cheeseburger also enjoyed. Service was pretty good. Quite expensive overall and not sure I would recommend to friends. We chose this venue based on it's appearance on First Dates UK however the place has had a massive makeover since the show was filmed there and is no longer instantly recognisable so woudl not recommend if you wanted to experience it as a former TV show venue.
   

   Paternoster Chop HouseResponded on November 4, 2024

   Thank you for taking the time to share your experience with us. We're sorry to hear that the Chateaubriand was not cooked to your preferred temperature; ensuring each dish is prepared to perfection is very important to us. We’re glad to know that you enjoyed the sides and that your friend was pleased with their cheeseburger. We understand the charm of dining at a familiar venue from TV, and we’re sorry if the new venue changed that experience for you. We hope you’ll consider giving us another try, and we’d be more than happy to ensure your next visit is more memorable. Thank you again for your feedback!
   

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10. L

    Lynda

    London

    58 reviews

    vip
    5.0

    58 reviews

    Dined on October 19, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Excellent selection and great menu options and wine choice. Service great and menu exceptionally adaptable for gluten free options. We had a thoroughly enjoyable lunch.
    

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