Peninsula Grill

Review summary

1. M

   Mary Ann

   VIP

   Charleston

   7 reviews

   5.0

   7 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a wonderful experience. Food was excellent, wonderful table service and great cooperation from the chef accommodating my food restrictions!! Highly recommend!!!
   

   Peninsula GrillResponded today

   Dear Mary Ann, Thank you for sharing such a glowing review of your recent experience at Peninsula Grill! We are delighted to hear that you enjoyed the excellent food, attentive service, and the chef’s efforts to accommodate your dietary restrictions. Your kind words truly mean a lot to us. We’re so pleased to know that your husband and daughter loved their menu choices, including the fish special, salmon, and oyster starter. It’s always our goal to ensure every guest has a memorable and enjoyable meal. Thank you for your high recommendation, and we look forward to welcoming you back soon! Warm regards, Peninsula Grill Management
   

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2. E

   Ece

   New York City

   1 review

   1.0

   1 review

   Dined today

   1. Overall 1
   2. Food 2
   3. Service 2
   4. Ambience 1

   First of all, we were asked to wait for 25 min in the parlor/entrance of the hotel as our table was not ready - in my opinion this is such a disrespectful way to welcome your guests especially if we showed up right on time. The dining room is very small with tables literally an inch away from each other - not a nice setting nor a romantic atmosphere at all. The center cut fillet and NY strip steak were just mediocre, nothing special with the presentation of the plate either despite the high price points. Please don’t bother booking dinner at this restaurant - any other place would certainly do better!
   

   Peninsula GrillResponded today

   Dear Ece, Thank you for sharing your feedback about your recent visit to Peninsula Grill. We deeply regret to hear that your experience did not meet your expectations and that several aspects fell short of the high standards we strive to uphold. We apologize for the delay in seating you and understand how this could have impacted your overall impression. We are especially sorry to learn that the quality of your meal did not meet your expectations. We value your feedback and will share your comments with our culinary team to ensure we are consistently delivering dishes that reflect the excellence we aim for. Your experience is not reflective of the service and ambiance we want to provide, and we truly regret any disappointment caused. Warm regards, Peninsula Grill Management
   

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3. W

   Winnie

   Columbus

   5 reviews

   2.0

   5 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 4

   Not worth the hype. Service is not good. Food can be better.
   

   Peninsula GrillResponded today

   Dear Winnie, Thank you for taking the time to share your thoughts about your recent visit. I’m sorry to hear that we did not meet your expectations, especially with the service and food quality. This is certainly not the level of experience we aim to provide our guests, and I deeply regret falling short during your visit. Your feedback is invaluable, and I will share your comments with our team as we work to improve. Sincerely, Dutch Andrus Restaurant Manager
   

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4. r

   ronald

   Charleston

   18 reviews

   2.0

   18 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   Did not give us the table we booked a year ago. Food was fair only and way overpriced waiter was nice but inexperienced. Disappointing for the high price. In years passed it was much better.
   

   Peninsula GrillResponded today

   Thank you for sharing your feedback regarding your recent visit to Peninsula Grill. We sincerely regret that your experience did not meet your expectations, especially given your history with us and the anticipation of a special evening. We apologize for not honoring the specific table you had booked, as we understand how important such details are to creating a memorable dining experience. We are committed to using this feedback to improve and ensure that we provide the excellence that has defined Peninsula Grill in the past. We hope you might consider giving us another opportunity in the future to provide the exceptional experience you have come to expect. Warm regards, Peninsula Grill Management
   

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5. M

   Matt

   Philadelphia

   7 reviews

   2.0

   7 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   Went for Christmas Eve and nothing about it was memorable. Disappointing experience. Food was something you could have gotten at any restaurant, probably better at other places, and the service was slow.
   

   Peninsula GrillResponded today

   Thank you for taking the time to share your feedback about your recent visit to Peninsula Grill. We are truly sorry to hear that your Christmas Eve experience did not meet your expectations. It’s disappointing to learn that both the food and service fell short of what you anticipated. Providing exceptional dining experiences, especially on special occasions, is our top priority, and we regret that we missed the mark during your visit. Your comments about the quality of the food and the pace of service are concerning, and we will be sharing your feedback with our team to address these areas for improvement. Warm regards, Peninsula Grill Management
   

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6. b

   barbara

   New York City

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderfully classic and delicious! Expertly crafted fine dining
   

   Peninsula GrillResponded today

   Dear Barbara, Thank you for sharing such a wonderful review of your recent visit to Peninsula Grill! We are thrilled to hear that you enjoyed our classic, expertly crafted fine dining experience. Your kind words about the food, service, and ambience mean a lot to us. We also appreciate your feedback regarding value and will continue to work to ensure our offerings reflect the high standards our guests expect. We look forward to welcoming you back soon for another exceptional dining experience! Warm regards, Peninsula Grill Management
   

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7. K

   Kayla

   Orlando

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food and service was outstanding. Get the coconut cake - it is to die for!
   

   Peninsula GrillResponded today

   Dear Kayla, Thank you for sharing such a glowing review of your recent visit to Peninsula Grill! We are thrilled to hear that you enjoyed your experience and that both our food and service exceeded your expectations. We’re especially delighted to know you loved the coconut cake—it’s truly one of our signature desserts, and it’s wonderful to see it made such an impression. Your kind words about the ambience and quiet atmosphere mean so much to us as we strive to create a relaxing and memorable dining experience for all our guests. We look forward to welcoming you back soon for another exceptional evening! Warm regards, Peninsula Grill Management
   

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8. B

   Ben

   VIP

   Hawaii

   21 reviews

   5.0

   21 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A real enjoyable evening! Great service Great Food Great atmosphere
   

   Peninsula GrillResponded today

   Dear Ben, Thank you for sharing your wonderful review of your recent visit to Peninsula Grill! We are thrilled to hear that you had an enjoyable evening and that you were pleased with the food, service, and atmosphere. We truly appreciate your feedback, and we will continue to focus on delivering exceptional experiences for all our guests. We look forward to welcoming you back soon for another memorable dining experience! Warm regards, Peninsula Grill Management
   

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9. J

   Jo

   VIP

   Atlanta Metro

   10 reviews

   5.0

   10 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Stephanie was very good to us. All of the staff were very attentive.
   

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10. K

    Karyn

    Charleston

    1 review

    2.0

    1 review

    Dined 6 days ago

    1. Overall 2
    2. Food 3
    3. Service 1
    4. Ambience 1

    I have been coming here for years. The food is mixed. Some dishes are great, others like the Diver Scallops, just plain suck. The center cut filet is generally very good as is the she-crab soup. Unfortunately, their service is also variable. During my last visit the server was non-existent. We were served our meals by the server assistant who luckily noticed we didn't have silverware. The server never checked on us to ask if our meals were okay or to reorder drinks. One of our glasses had a big chip in the rim. Sorry, there are way too many other great places in Charleston to dine, so I would not recommend Peninsula Grill. Also, the coconut cake is over hyped. To me it tastes like the Pepperidge Farm frozen version.
    

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