Porfirio's Cancun

Review summary

1. D

   David

   Baltimore

   11 reviews

   5.0

   11 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We dined on day 3 after the restaurant opened after it was re-modeled. The staff was very friendly and eager to help. However, it appeared that the staff was a bit overwhelmed. The seating took almost 30 minutes and we were led from one end of the restaurant to another in search of a table (even though there were only 2 of us). In the meantime, there was a huge crowd waiting. The cocktails were superb and the food was excellent. Overall, it was a noisy yet festive atmosphere. If you save room for desert, definitely try the churros!
   

   Is this helpful?

   Report
2. D

   Debra

   Los Angeles

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   We went here for Christmas dinner while in Cancun per recommendation of a shuttle driver. We were incredibly disappointed. First, it was so loud it was hard to hear ourselves talk at our table. Then the service could not have been slower. They didn’t pay attention to us at all, perhaps because we were not ordering the most expensive items on the menu. Even after we flagged down people and asked for things it took forever to get them. The manager, I think even came by and apologized and still no change. The food was average at best. The drinks were really expensive and just OK. The view was nice And it was hip and lively if you’re looking for that.  They did comp the dessert and apologize at the end, but it was a little bit too late at that point. I would not return. 
   

   Is this helpful?

   Report
3. W

   Weslley

   Cancun

   2 reviews

   4.0

   2 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Todo excelente y la comida llegó rápida y en forma. El mesero muy atento a la mesa y muy buen ambiente. El único detalle es que aún con reservación, tuvimos que esperar 30 minutos parado. Los demás todo excelente! ✅👍🏽
   

   Is this helpful?

   Report
4. E

   Emilio

   Cancun

   3 reviews

   5.0

   3 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Muy agradable, buen servicio, comida excelente, ambiente súper bueno. Buen trabajo lo que han hecho con Porfirio’s. Les felicito!
   

   Is this helpful?

   Report
5. J

   Jorge

   Cancun

   6 reviews

   5.0

   6 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Una velada excelente y maravillosa con ambiente agradable y buen servicio
   

   Is this helpful?

   Report
6. E

   Edgar

   Cancun

   3 reviews

   5.0

   3 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   La comida es deliciosa, el servicio excelente y tiene vistas muy lindas es de nuestros lugares favoritos
   

   Is this helpful?

   Report
7. M

   Manuel

   VIP

   Cancun

   7 reviews

   2.0

   7 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 1

   Totalmente diferente el cambio del porfirios que era “icono” en Cancún al nuevo cambio después de su reapertura. Lamentablemente nos tocó vivir una experiencia por debajo del promedio de los restaurantes que suelen ser pilares de grupo Anderson. Servicio lento, olvidos en la orden, mala selección de mesa, sin aire acondicionado………. Lo mejor la comida, sin lugar a duda clave. Lamentablemente no regresaremos, mala experiencia en una fecha importante. Más que remodelar el lugar es garantizar el servicio , la buena distribución de mesas y saber si realmente está cómodo el cliente. Gracias por todo Porfirios, adiós!
   

   Is this helpful?

   Report
8. M

   Michaela

   Los Angeles

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   An amazing Christmas Eve experience! The staff, led by Starsky, yes Starsky, no Hutch were attentive and amazing. The food was impeccable and the ambiance perfect. An upbeat DJ kept the spirit high and price point was dead on. It was truly a highlight of our trip. Mariachi band even showed up for a performance. Drinks at bar after topped off the night! Thank you to all involved.
   

   Is this helpful?

   Report
9. J

   Julie

   Greater Boston

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   This was a really yummy and fun restaurant! Service was great!
   

   Is this helpful?

   Report
10. A

    Aimie

    San Francisco

    50 reviews

    5.0

    50 reviews

    Dined 2 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Excellent experience from beginning to end. Our server Freddy was excellent and attentive. The food was excellent and the presentation of dishes was fun and creative. The shareable rib eye was a huge hit as was the surf and turf. The atmosphere is amazing. A di creates a fun vibe. The view is amazing and decor is beautiful. We will be back.
    

    Is this helpful?

    Report