20 Stories Restaurant

Review summary

1. SL

   SamanthaL

   Manchester2 reviews

   2.0

   Dined 2 days ago

   1. Overall 2
   2. Food 5
   3. Service 3
   4. Ambience 3

   We booked months ahead and requested where possible a table with a view noting this was a very special occasion. Request was disregarded and we were hugely disappointed
   

   20 Stories RestaurantResponded 1 day ago

   Thank you for providing your honest feedback following your recent visit - we are grateful to have received your comments directly regarding the food and service - for which we are delighted to have exceeded your expectations. Whilst we welcome requests and will always try to accommodate these, we do not pre-allocate or hold window tables. Instead, we offer window seating on a real-time basis, so should a window table be available, we will allocate this to the next guest who arrives to be seated straight away. This is the fairest way to operate our window seating which is in very high demand. We hope to welcome you another time. Kind Regards
   

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2. OT

   OpenTable Diner

   Lancashire1 review

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Absolutely amazing food, in a beautiful setting. Went on a Saturday night date night and found the music a little loud and some of the clientele a little more rowdy than expected but, overall, still a great experience. Table staff were very nice and professional. Wouldn’t hesitate to go again.
   

   20 Stories RestaurantResponded 1 day ago

   Thank you so much for your five star review. We’re glad you enjoyed your evening with us but apologise if you found the music to be too loud, and we will certainly take your comments on board. We look forward to welcoming you back in the very near future. Kind regards.
   

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3. A

   Aleksandra

   Manchester1 review

   4.0

   Dined 3 days ago

   1. Overall 4
   2. Food 3
   3. Service 2
   4. Ambience 5

   Absolutely beautiful place and the views are gorgeous. Only thing is meals are overpriced for their size and waiter would come up to us too frequently.
   

   20 Stories RestaurantResponded 1 day ago

   Thank you very much for taking time to share your feedback. At 20 Stories, we strive to ensure every guest is provided with the very best quality and standards of food and service. It’s disappointing to read about your overall experience and I apologise that we did not meet your expectations. I certainly take your comments on board and we will review these to ensure we continually improve. Kind regards.
   

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4. N

   Nova

   Manchester2 reviews

   2.0

   Dined 3 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   Food ok but not worth the price, service far too attentive and felt very rushed to order and to leave.
   

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5. M

   Melissa

   Manchester8 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful restaurant, wonderful friendly staff, food and drink amazing x
   

   20 Stories RestaurantResponded 1 day ago

   Thank you for the great review! We're so happy to hear that you enjoyed your experience with us. We strive to provide the best possible service and food, and we're glad that we were able to deliver. Thanks again for dining with us! Best wishes.
   

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6. E

   Erdal

   Manchester1 review

   4.0

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Great view and atmosphere. Impressed from entrance to choice of foods.
   

   20 Stories RestaurantResponded 1 day ago

   Thank you so much for your amazing review. I am thrilled the team provided you with such a great dining experience and we're honored to have been your choice in Manchester. I hope you'll continue to enjoy our food and service and I look forward to seeing you again soon! Best wishes.
   

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7. OT

   OpenTable Diner

   Hungary1 review

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very kind and respectful waiters! Shout out to Rashid. :) The food was amazing, juciy and full of flavor. Would recommend anytime! Next time we’re in Manchester, we’ll come again!
   

   20 Stories RestaurantResponded 4 days ago

   Thank you so much for your kind words. We are so pleased to hear that you enjoyed your experience with us and look forward to welcoming you back. Kind regards
   

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8. T

   Tracey

   Manchester1 review

   5.0

   Dined on March 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful decor with attentive, friendly and fast service. The views are great and the food amazing. Its pricey but ideal for a special occasion as everything was faultless
   

   20 Stories RestaurantResponded on March 3, 2025

   Thank you for the great review! We're so happy to hear that you enjoyed your experience with us. We strive to provide the best possible service and food, and we're glad that we were able to deliver. Thanks again for dining with us! Best wishes.
   

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9. SA

   SiobhanA

   London7 reviews

   5.0

   Dined on March 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely food, great service and atmosphere. Views amazing! Must be beautiful at sundown
   

   20 Stories RestaurantResponded on March 3, 2025

   Thank you so much for your lovely feedback. We're thrilled to see that you had a fantastic time during your most recent experience with us. We very much look forward to welcoming you again on many more occasions. Kind regards.
   

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10. E

    Ellis

    Herefordshire1 review

    5.0

    Dined on March 2, 2025

    1. Overall 5
    2. Food 3
    3. Service 5
    4. Ambience 5

    Average Sunday dinner. Far too much fat on the beef. Had better alternative vegetarian Sunday roasts.
    

    20 Stories RestaurantResponded 1 day ago

    Thank you for taking the time to share your feedback. It is very disappointing to learn that your dining experience didn't live up to your expectations and may I first and foremost apologise to you for this, please rest assured I have taken your comments on board. Kind regards.
    

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