8Up Elevated Drinkery + Kitchen

Review summary

1. S

   Sharon

   Louisville4 reviews

   4.0

   Dined on March 2, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Ultimate Smashburger was delicious and turned out great! Steak fries delicious too. But the fish had a little much breading for our taste. Seems that these dishes were over priced by about $8 each but the restaurant atmosphere was really good. Drinks were too expensive so we drank water. Burger was the best! I’d go again for that. And the rooftop bar when it gets warmer.
   

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2. J

   James

   Chicago1 review

   4.0

   Dined on February 25, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   The food was OK overall but a bit high priced for what you get. A meal consisting of burger and fries is $23. Yes it is a double patty burger, but IMO that is not a $23 entre'. Service started out very good at the beginning when there were few people there, but as the crowd increased it was difficult to get attention from the staff and to get drink refills. I would probably give it another try rather than base my opinion on one visit. Unfortunately, there are very few "reasonably" priced restaurants in downtown Louisville where you can actually make a reservation for dinner before a show or concert.
   

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3. J

   Joe VIP

   Louisville116 reviews

   4.0

   Dined on February 22, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Excellent food preparation … Menu is small but what is listed is great.
   

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4. N

   Nai-Drah

   Louisville1 review

   5.0

   Dined on February 21, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Went there for my birthday, it was extremely quiet and felt like I was being loud the experience, food, and service was beyond great. Igloos were canceled day of my birthday but the drinkery ended up being just as great.
   

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5. r

   rubie

   Louisville2 reviews

   5.0

   Dined on February 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   The food was amazing! Every course, impressive. Service was slow. Took 20 minutes to get drinks and not offered water. We had our first course before our drinks and there was only 8 other people in the restaurant. With that said, the food was amazing! Worth the value but our bill was not priced as shown and charged $10.00 over before tax and tip. Atmosphere and food, worth it
   

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6. S

   Shelley

   Orlando1 review

   1.0

   Dined on February 15, 2025

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 1

   Do NOT go here for a meal. Maybe Drinks at best. Our Igloo reservation was canceled and moved inside bc it was too cold to dine in the heated igloo ( it was 43 degrees), we spent $65/ person on a 3 course Valentine’s Day meal that included shrimp bisque that was warm at best, salmon that was so fishy from 1st bite I had to send it back and get a different meal (which was basically the same same pot roast and potato’s you get from a kit at walmart), and ended with “ crème brûlée” that was basically purple whip cream. Also 1 old fashion was $24 and the prices wasn’t on the menu so that was a nice extra surprise at the end of our “meal”.
   

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7. t

   todd

   Louisville11 reviews

   2.0

   Dined on February 8, 2025

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 3

   Boy has this place fallen… the menu is now so small and basic and about the level of what one would expect from a 2star hotel,restaurant at 4 star prices. We sent back 2 of the 3 entrees we ordered…. Fried fish that was raw on the inside and steak (ordered “medium” )that was literally bloody. The manager removed them and we decided simple would be best at this point… a margarita pizza .. but when that arrived, it was a pepperoni pizza! The only bright spot was our server who was very sweet and tried her best but I’ve had better food at Applebees. There is a reason we hadn’t been there in 5 years and now we remember why,
   

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8. M

   Michael VIP

   San Francisco4 reviews

   2.0

   Dined on February 6, 2025

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 3

   Food was bar food, big change from the full dinner menu they used to have, and it was very marginal. Service was terrible. We went on a nite of a show at the Palace and they were overwhelmed as they had 2 servers and were unprepared for a crowd. Too bad as it’s a great location with great rooftop bar. But unfortunately I won’t be back.
   

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9. B

   Bill

   Louisville1 review

   1.0

   Dined on January 18, 2025

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   This was the most disappointing dining experience we've had in 6 or 7 years. The waitress did not look professional. She took our drink orders when we first sat down, but 20 minutes later we had to ask another waitress to bring them to us. She took our dinner order but failed to bring one of the side dishes. She didn't check back for 30 minutes so we flagged another waitress to bring a second round of drinks. We were sitting adjacent to the bar where there were 3 bartenders talking with each other and it didn't occur to any of them that we didn't have our drinks or second round. I had to find our waitress to ask her for the check, which she let sit on the table for 15 minutes before she ran it. My guests were important clients and this was embarrassing for me. I did not leave a tip. Tips cannot be assumed, they must be earned and she didn't come close. Regarding the food, the food that did come was very good. We hadn't been to 8 Up in six years, so we thought we'd try it again. We always enjoyed it in the past. Our reservation was at 7:00 on a Friday night and there were a good number of "Happy Hour" patrons in there. By 7:45 it was mostly empty. The service has gone downhill so badly we won't be returning. Very disappointing.
   

   8Up Elevated Drinkery + KitchenResponded on January 21, 2025

   Bill, Please accept our sincere apology for your experience on Friday. We are working our staff training and feedback from guests is very helpful. We use your comments to clearly communicate issues to the staff and resolve them. We will reach out privately for me details so we may correct them as well as invite you to return when they have addressed. Sincerely, 8Up Team
   

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10. D

    Dustin VIP

    Louisville25 reviews

    5.0

    Dined on January 16, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great food , great atmosphere. It was our first time there and definitely visit again .
    

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