Acero Boards & Bottles

Review summary

1. M

   MIKE

   Boise

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 4

   Hip and busy with a good happy hour vibe, but our flat bread and Mediterranean board tasted fresh out of the bag and/or jar. Bread was cold. Foodies should search elsewhere.
   

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2. T

   Tracey

   Boise

   1 review

   2.0

   1 review

   Dined 3 days ago

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 3

   Could have been an off night, but meats were over done when asked for medium rare. Wrong order came out. Waited a long time to get the right order. We’ve been 5-6 times and love it -not completely turned off but maybe more attention to food quality and we may return.
   

   Acero Boards & BottlesResponded 3 days ago

   Hi Tracey, we’re so sorry that this visit didn’t live up to the standards you’ve come to know. We truly appreciate you bringing this to our attention and will be addressing this with our team to make sure we stay consistent. Thank you for your understanding - we'd love to have you back and make it right!
   

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3. K

   Kathleen

   Boise

   14 reviews

   5.0

   14 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   It was such a fun place to meet for a late lunch/happy hour. The ambiance was great, not too loud. The food and wine were good too.
   

   Acero Boards & BottlesResponded 3 days ago

   Thank you so much for stopping by! We're so glad you enjoyed everything and hope to welcome you back soon for another great visit!
   

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4. S

   Stephanie

   Boise

   4 reviews

   5.0

   4 reviews

   Dined on December 12, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a lovely dinner before a hockey game. Our servers were friendly and kind, and our food and drinks arrived quickly, which was extra impressive as we had a table of eight! Everything was delicious, as it always is at Acero.
   

   Acero Boards & BottlesResponded on December 13, 2024

   We’re so glad you had a lovely dinner before the game! It’s always exciting to serve a group, and your kind feedback about the service and food means the world to us. Hope to see you again soon—maybe post-game celebrations next time?
   

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5. L

   LaDonna

   Minneapolis

   19 reviews

   4.0

   19 reviews

   Dined on December 8, 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 3

   As always, the food was wonderful. They were quite busy, so the service was slow, and in fact, we had to request some things multiple times. The chicken piccata, while not traditional, was exceptional!
   

   Acero Boards & BottlesResponded on December 10, 2024

   It warms our hearts to know you enjoyed your meal, especially the chicken piccata! We’re sorry for the slower service during a hectic time, and we appreciate your patience. We look forward to welcoming you back for an even better experience next time!
   

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6. L

   Lisa

   VIP

   Boise

   97 reviews

   1.0

   97 reviews

   Dined on November 25, 2024

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 2

   When we arrived the place was nearly vacant , which said a lot. We ordered appetizers and dinner and our friend’s dinners and appetizers came out at least 15 minutes before our appetizers. Had to flag down server when our friend’s food arrived to order another cocktail as the server never came to the table to ask if anyone wanted another cocktail. Our friends had finished with their main meals by the time the server came back around to get our main food order. Staff seemed to hide in the kitchen as we saw several drink orders stack up at the bar. Food was good but the food servers were so disjointed that it seemed like they forgot to either put in orders and/or bring out what people had ordered in the back. Our server couldn’t even provide a bill claiming the printer ink was out. Server never said what the amount of the charges were for each couple but took our credit cards and charged for what we assume were the correct amounts. My husband said the server was at least friendly and polite which I agreed; however it doesn’t make up for having to pay a minimum 20% tip if they didn’t actually provide restaurant service. Won’t be returning.
   

   Acero Boards & BottlesResponded on November 25, 2024

   We’re truly sorry to hear about this experience, Lisa. It’s clear we missed the mark in providing the attentive and seamless service that we pride ourselves on, and we will be reviewing this with our team to ensure it gets properly addressed. We appreciate you bringing this to our attention and would love to speak with you directly - please reach out at the contact info below!
   

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7. D

   David

   Boise

   1 review

   5.0

   1 review

   Dined on November 23, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was Excellent in every way! Food, service, prices, cocktails, all of it was great!
   

   Acero Boards & BottlesResponded on November 25, 2024

   Your feedback means the world to us! So happy you enjoyed your visit—can’t wait to see you back for more!
   

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8. n

   nicole

   Boise

   2 reviews

   4.0

   2 reviews

   Dined on November 23, 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Table was small for 6 of us so things were tight. Service was a little slow. Happy with food choices and drinks. Will go back
   

   Acero Boards & BottlesResponded on December 2, 2024

   Thank you for dining with us! We’re thrilled you enjoyed your food and drinks, but we’re sorry to hear about the tight space and slower service. Your feedback helps us get better, and we can’t wait to provide you with an even better experience next time!
   

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9. S

   Scott

   Hawaii

   1 review

   2.0

   1 review

   Dined on November 23, 2024

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 5

   I will be emailing the manager. I feel my experience may have been a one off.
   

   Acero Boards & BottlesResponded on November 25, 2024

   Hi Scott, we're so sorry to hear that your experience wasn't up to our usual standard. Please reach out to us so we can address your concerns and make things right!
   

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10. R

    ROBERT

    Boise

    15 reviews

    4.0

    15 reviews

    Dined on November 17, 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4

    My wife tried out Acero with a friend, she really like it, the two of them sat at a booth. We made reservations, but got stuck in a little cramped table against a wall, while several open booths sat empty. Food and service was good. Ordered a bowl of soup, smallest bowl I have ever seen. We asked for the check and was asked for credit card. I do not like this procedure. I have been overcharged several times by restaurants who do not provide a bill prior to paying. Overall, a good meal and service, not sure I will go back.
    

    Acero Boards & BottlesResponded on November 18, 2024

    Thank you for your honest feedback! We’re delighted your wife had a great time with her friend, but we’re sorry to hear about the seating and soup issues. We’ll definitely work on providing a more comfortable dining experience for our guests. Your concern about the payment procedure is valid, and we will review our practices. We truly hope to have the opportunity to serve you again in the future!
    

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